gopurebeauty.com Reviews 

137
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly effective skincare items and mention that support agents are exceptionally helpful, polite, and responsive when handling various questions. Buyers note that orders arrive promptly and any unexpected delivery or subscription issues are consistently resolved with great professionalism. Some people were dissatisfied with certain items, noting that a few specific formulas felt overly sticky or failed to produce visible skin changes. A small group of consumers also shared that specific purchases did not work well for their particular skin types or preferences.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction and highlighting that items... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting outstanding... See more

Quality

Reviewers mention positive feedback about quality, praising items like the effective neck cream and eye bag... See more

Order

Reviewers highlight positive aspects of order experiences, noting that subscription options are great and... See more

Response time

People report positive experiences with response time, praising the rapid and timely assistance they receive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is awesome! I had an issue with my order and customer service went above and beyond to make it right! Shipping is always fast and reliable. I love their products especially the body scru... See more

Rated 5 out of 5 stars

I initially placed an order through "View Your Deal" on the television show, The View. Of all the products, Go Pure had the cleanest, most lifting and moisturizing ingredients I had been searchi... See more

Rated 5 out of 5 stars

I received the product much quicker than I thought. Within days. With most free shipping products it takes quite some time. Just a note, first time I'm trying GoPure, easy to apply, consistency,t... See more

Rated 5 out of 5 stars

I am a long time customer (7 years) of your gopure skin care products and couldn't be happier with everything I've used. Subscription orders/delivery are great, allowing you to add or delete items as... See more


4.6

Excellent

TrustScore 4.5 out of 5

137 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(137)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement

Recently had a bottle delivered damaged. A few pictures and an email and a replacement bottle was on its way. Great products, great customer service!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

This stuff really works

This stuff really works! I keep trying to think of a way to not sound paid or a bot but I can’t. But this stuff really does work! Also their customer service is awesome! Super helpful and friendly. Fast shipping as well!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

A company that cares

I resently ordered product from go pure beauty and needed to contact the company. I am very impressed with the rapid response and assistance with my issue. They have been genuine and helpful. I appreciate a company that not only stands behind their products but cares about satisfaction for the customers.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! I’ve had delivery issues (carrier’s fault) and they went above and beyond to help me! They were friendly & really cared. This neck cream has really shown results for me and with the awesome customer service, I am hooked!! Thanks Go Pure!

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Shipping issue

I ordered the products March 20. The company you use for shipping is terrible. They sent an email 2 days ago that they tried to deliver the package and would try again. I sent them an email asking why I didn't get the package. The address is correct and should have no problems delivering. Haven't got a response from my email to them and still waiting. I read horrible reviews on this shipping company you use so if and when I get my products I probably won't order again because of the shipping issues. Not worth it.

26 March 2026
Unprompted review
gopurebeauty.com logo

Reply from gopurebeauty.com

Hi Kathy,

Thank you for your feedback, and we're very sorry for the delay and the frustration you’ve experienced. According to the tracking, your order was delivered yesterday, so we're hoping it has reached you. If it did not turn up, please let us know so we can take the next appropriate steps to resolve this for you.

We completely understand your concerns about the shipping issues and the carrier's lack of communication. This is not the experience we want for our customers. We truly appreciate your feedback, and appropriate actions will be taken to address these concerns. If you still haven’t received your package, please email support@gopurebeauty.com, and we’ll be happy to assist further.

Best Regards,
goPure

Rated 5 out of 5 stars

Great company to work with

I cannot say enough good things about this company and their customer service. When I had issues with a jar of cream, I reached out to them and they gave me options for replacement or refund. I was beginning to see signs that the product was working, and they are sending me a new jar and have followed up on every single email. Communication is key and they have that aspect covered. I feel like a valued customer.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

GoPure is a fantastic product

GoPure is a fantastic product. I’ve noticed a difference with my arms being tighter and neck looking much better. Ordered everything on subscription. Customer service is amazing as well.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I needed to change my order

I needed to change my order, and I received a response very quickly. I do a lot of online ordering, and that is not always the case when you reach out to customer support. I was truly impressed by the attentiveness and response time of GoPure Beauty. Thank you for making my day better :)

9 March 2026
Unprompted review
Rated 5 out of 5 stars

After 1 week of using the neck firming…

After 1 week of using the neck firming cream, my neck looked young again! I am 65 and as I age my face gets thinner, giving me what I call “turkey neck”. It was gone after 1 week. I wish I could include a photo here. I just ordered 2 more jars! 😊

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I received the product much quicker…

I received the product much quicker than I thought. Within days. With most free shipping
products it takes quite some time.
Just a note, first time I'm trying GoPure, easy to apply, consistency,to me, perfect. Not to thick, not to thin, & easy to apply. Starting to see a difference already. TY

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and products

This company is awesome! I had an issue with my order and customer service went above and beyond to make it right! Shipping is always fast and reliable. I love their products especially the body scrub, dewy serum, brilliant cream and belly cream. I use them regularly in my skincare routine and recommend them to friends. I’m so happy to see it’s also available in Target stores.

3 March 2026
Unprompted review
Rated 2 out of 5 stars

I’ve used my 1st order (3 jars)

I’ve used my 1st order (3 jars), not really seeing any change. You’ve billed me again over $100, which I did not authorize. I’m still using the 1st order! Now you’ve sent and billed me again! Please do NOT bill me again! Stop this subscription!
LouAnne Lucas

8 January 2026
Unprompted review
gopurebeauty.com logo

Reply from gopurebeauty.com

Hi LouAnne,

Thank you for your feedback, and we sincerely apologize for the inconvenience caused.

Your subscription was canceled on January 8, so no future orders will be placed. We’ve received your email and will follow up shortly with instructions on how to return the most recent order for a full refund.

Thank you for your patience and understanding.

Best Regards,
goPure

Rated 3 out of 5 stars

They advertised that their products can help tighten the skin on your neck

They advertised that their products can tighten and lift your skin. I got the neck cream, and used it for four months, (every day until it ran out.) I might see maybe a 5% improvement. I also got the glow pure tinted mineral SPF zinc oxide, sunscreen, lotion. And that product was super sticky, and I could never figure out what it did at all. I can use sunscreen on my face that isn’t tinted and sticky, and can buy it at the drugstore for less. So I would not recommend getting the one from Go Pure.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I love the products I purchased

I love the products I purchased, the Dewy and body scrub is amazing. Orders are always shipped really fast with no issues. The customer service team is amazing!

25 August 2025
Unprompted review
Rated 3 out of 5 stars

Love the product but...........

Love the product, but unable to cancel/hold subscription. I have 5 extras. They ship it every 3 weeks, no email response and website is not up..........they are having server issues it says.

11 August 2025
Unprompted review
gopurebeauty.com logo

Reply from gopurebeauty.com

Hi Rebecca,

Thank you for your feedback. We sincerely apologize for the inconvenience caused.

We successfully canceled your most recent order before it shipped, so no charge was applied. Any pending authorization will be released within the next few days.

We've located your email and will be reaching out shortly with the next steps regarding your previous orders and your subscription.

We appreciate your patience and understanding. Once you receive our email, please feel free to reply directly if you have any further questions or concerns.

Best Regards,
goPure

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