All the staff at Go Plans were made redundant two months ago today (the only people that knew about this were the Managing Director and Head of Sales), which came as a shock to all the team. We have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Initially the service was fine. But the firm has gone bust as of mid Dec. However the Director must have known of the financial issues even when they insisted on a second large payment just a coupl... See more
Hi all, since they haven't appointed the liquidator yet, they are scamming us. We shall go for legal action against the director and the managing team. Lets group up.
Same as others paid up for loft construction planning and package including structural plans etc . Just realised today , that no one was picking up the phone and emails bounced back. Feel scammed as... See more
Company details
Written by the company
London-based residential architecture firm specialising in designing homes across England. Our expertise lies in delivering a concept-to-completion service, complemented by in-house structural engineering and project management services.
Contact info
20 Wenlock Road, N1 7GU, London, United Kingdom
- 020 3633 0928
- hello@goplans.co.uk
- goplans.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a fantastic experience working Shilan, Joe and the team
We had a fantastic experience working with Shilan on the architects side, Joe on the building controls and structural drawings side, Renata on tendering and Abigail on third party fittings. They provide such a great all encompassing service and everything is to a very high standard. Shilan''s drawings were really impressive and she was very proactive in ensuring we got planning permission promptly. We are continuing to work with Joe and he is so helpful. Highly recommend. Reasonably priced too.

Reply from Go plans
It was our first time asking for…
It was our first time asking for planning permission. It was very stressful but Shilan patiently dealt with our enquiries throughout the whole process. Coped with our frustrations and managed to gain us planning permission for our project. Many thanks to Go plans and especially Shilan for all efforts. Thank you.

Reply from Go plans
Good service at a good price…
Goplans gave me a very affordable and efficient service. I had designed my alterations and Guido helped me to bring that to paper. He was incredibly quick to respond to all my requests. It was tricky to get councils approval and he was patient in helping me navigate this. Jo was also quick to respond to queries about building control and the engineer was also very helpful and creative. I would recommend the Goplans team.

Reply from Go plans
We have found GoPlans to be very…
We have found GoPlans to be very professional and responsive as a partner architectural firm. Highly recommended.

Reply from Go plans
Architectural service
the experience was outstanding ,we highly recommend them to anyone looking for thoughtful and innovative architectural design and services

Reply from Go plans
High quality plans, reliable service
We used Goplans after we were let down by a local architect (who took several months to turn around plans for a double storey extension). The service from Goplans could not have been more different. Professional, reliable and supportive. After months of stress, Goplans took all the stress away and turned around our plans within just two weeks (this included three revisions)! The plans were perfect, Shilan really captured everything we wanted and found solutions to issues we were encountering by coming up with pocket doors and access points we had not thought of. Shilan at Goplans made the process so easy and simple. Our planning application was approved without issue. We wish we had used Goplans right from the outset. I would also like to add that I live in Preston and there were no issues whatsoever with Goplans being based further afield.

Reply from Go plans
Had 2 calls booked in
In response your comments, you have a link part of your email communications for your clients to pick an appropriate available time for an appointment. There was no reason for me to reply with my contact number.
In addition to the first appointment missed!! I was 5 minutes late to join, I called the office with no reply. Happy to sent you proof of calls I made on the 3 occasions where no show and no phone calls answered.
I am sorry if the truth is not acceptable, I run my business on customers reviews too! This is the best way forward. I have no time to waste writing comments unnecessary.
Thank you
Had 2 calls booked in. Next day you receive email saying techinical issue. Nonsense! No one shows up for a call. Cannot trust them with house plan if this is how they value customers time!

Reply from Go plans
Great helpful team!!!
We couldn't be happier with the support we received for our loft conversion. The team was very helpful from detailed drawings and successful planning applications to their tireless work in overcoming initial hurdles due to our house layout, this team provided a truly comprehensive service. We definitely recommend them.

Reply from Go plans
Creative solutions and a pleasure to work with
Go Plans did a terrific job creating a comprehensive lighting/electrical design for my home extension, and in particular suggesting a solution for a tricky ceiling configuration that not only solved the problem, but which I love. The team were quick, responsive, and generous with their time throughout the process, and I'd gladly work with them again.

Reply from Go plans
We had a very positive experience
We had a very positive experience with Go Plans. They were efficient and helpful in redesigning the upper floor of our Victorian house in London. The team provided the necessary calculations for some large door openings and handled the planning permissions with the council in a conservation area, which added an extra layer of complexity. Overall, we’re pleased with the service and would recommend Go Plans for anyone needing reliable support with their home projects.

Reply from Go plans
Go plans have been really efficient and…
Go plans have been really efficient and helpful, they have given me guidance on how to develop my house and design it. 5 star service and workmanship.

Reply from Go plans
Great experience!
We were very pleased with Go plans work. They were very friendly and efficient, and were always available to answer our questions. Would definitely recommend it!

Reply from Go plans
The only architect you need!
Awesome. Just fab. I needed help end to end across architecture, engineering, technicalities, design, council representation as well as an SoW for the whole project to be delivered (as well as quoted for by builders) for a rear extension and internal reconfiguration with chimneys, toilets, plumbing and walls. The entire team was brilliant from start to finish with little fuss. When I had a major issue with UKPN and council over legacy power supply issues with my house, Go Plan acted immediately after I escalated to them and managed to amend plans asap for approval within 5 days. Trustworthy, approachable and above all, value! This goes for the whole team, Oli, Shilan, Joe, Aswin and last but not least, stitching everything together, Renata, what a gem she is. Go Plan will be used again for future projects, for sure!

Reply from Go plans
Very professional service .
Very professional service .
Did exactly what they said they would do.
I had a series of disappointments with other architects for a project on my house ( dormer ) and I asked Oliver & Ashwin to only take the project on if they could deliver .
They reviewed & researched my case beforehand and then took the job on , saying that they were reasonably confident .
We did get our planning permission and we are very happy .
We will definitely work with them again !!
Raj
Ealing

Reply from Go plans
Kitchen Diner Project, Bromley area.
Prompt replies to any enquiries, drawings completed quickly, friendly knowledgeable staff, quick turnaround of planning deliverables with understandable explanations and highlighting potential issues.

Reply from Go plans
Very professional and helpful
Go Plans assisted me on my extension and ground floor refurb project. I have enjoyed working with Oliver and Renata over the past 9 months. Oliver is very kind to provide me with a floor plan of the whole ground floor although they charged me on the side return extension. Renata has been quite helpful to recommend kitchen provider, partywall solicitor, etc. The partners they have suggested are very professional and did a good job for me. They also helped me review two quotes. Paul did a very detailed breakdown analyses for me and helped me understand what I should focus on and do further negotiation. In the end, I decided to use my own builder but the ones they recommended are really competitive - that is why it was a very difficult choice for me! However, I chose my own builder in the end just because they did quite a few projects for me in the past. I have to say that overall, Go Plans provide a very good service and I am very happy about. I definitely recommend.

Reply from Go plans
I had the pleasure of working with Oliver and his team
I had the pleasure of working with Oliver and his team, and I must say, I was thoroughly impressed by their creativity, attention to detail, and overall professionalism. This designer's ability to blend functionality with aesthetic appeal in their architectural designs is truly remarkable
Our dream extension
Over the past few years my partner and I have been talking about extending onto our lounge and turning it into a dining area, as well as a place to perform our music to friends and family.
We didn’t know where to start and found it very daunting, so a friend suggested finding project management which made total sense.
I came across a few companies that offered some kind of project management, but after speaking to one of the team at Go Plans I found they were the only company that offered a bespoke service from start to finish.
Once we spoke about the cost of project management, I initially thought it was a little pricy however, once they broke it down, I realized they were actually very reasonable as they end up saving you a fair amount of money, so for me it was a no brainer and decided to go for it.
I am now at the tendering stage, and it is going very smoothly and importantly stress free for both my partner and me.
The team at Go Plans are very attentive and make you feel totally at ease as they have a professional team member for every area of the build.
To sum it up so far, I am extremely happy as they really do cover absolutely everything and each team member I have spoken to is friendly, professional and very good at their job.
I look forward to continuing the project with Go Plans as I know I am in very good hands.

Reply from Go plans
They were fast affordable and always on…
They were fast affordable and always on hand to help.
I did have a discrepancy with fire regulations gee but it was swiftly resolved.
The team did well.
Peter
Excellent service
My experience with Go Plans was very good, communication was excellent and they explained everything very clearly. We received documents in a timely fashion and I would definitely use them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



