I am a new store owner on Etsy and have just begun using Gooten as one of my production partners. So far all is well. I must say that customer service is exceptional. Shipping has been ok too. Thank y... See more
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Gooten used to be very trustworthy. I think they were sold a few months ago? Anyway, whatever has happened, things have gone down hill. A customer received one of the woven blankets that I sell. And... See more
I just started using Gooten maybe 2 months ago. Everything was good until about a month ago when one customer after another was sending photos of bent posters. I now have 5 orders that have arrived... See more
Company replied
I only use gooten for woven blankets. They are high quality, colors are good, and are softer than I expected. I'll continue getting blankets from them. Turn around time is about 1-2 weeks. Customer se... See more
Company details
Written by the company
Gooten is a print-on-demand production and logistics company that helps scaling brands simplify complexity. Our single-vendor solution streamlines procurement and fulfillment by offering access to a global, redundant network of manufacturers through one unified platform. We deliver operational excellence backed by contractual guarantees, competitive volume-based pricing, and a modern API that enables fast, self-serve integration. With Gooten, brands gain flexible production capacity, accelerated product launches, and supply chain resilience—without the need for in-house ops teams.
Contact info
W 57th St 142, 10019, New York, United States
- sales@gooten.com
- gooten.com
Replied to 5% of negative reviews
Typically replies within 24 hours
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Your customer service is top notch
Your customer service is top notch. You are quick to analyze the problem and solve with a quick solution. Thank you!
Great support team and website.
Thank you for the perfect print on…
Thank you for the perfect print on demand service! Been using gooten.com for almost 2 years and it has been steady & easy :)
Great POD company
Great POD company. They are quick to respond and resolve any issues with ease.
Wrong Photo Sent
I am pleased with the service but I gave you a four star because I have not had many orders yet once you sent a pin up girl drawing to a customer instead of my photo. The problem was the costumer who bought it, bought it bought my photo for her son who opened the package and saw a pin up girl instead of my photo. That was very embarrassing for me and could have affected my rating.
our shop had lost orders coming from…
our shop had lost orders coming from gooten in holiday season. the shipping needs be better. my shop was suffering from unhappy customers who did not receive their orders. my reviews went down because of this matter.
overall is: the gooten support team is an amazing!
Gooten has a great range of quality items, many different from the competition. Good customer service. Have requested feedback on some software bugs, waiting for an update! All round very good.
Gooten has great range of quslity items

Reply from Gooten: Print on Demand

Reply from Gooten: Print on Demand
Very easy tu use with great product…
Very easy to use with great product catalog

Reply from Gooten: Print on Demand
Customer support is great
Customer support is great. Detail steps and info provided for the design process

Reply from Gooten: Print on Demand
A Valuable Tool
Gotten has been a valuable tool as an independant artist! I appreciate how easy it is to create personalized products as well as how many products you can choose to customize! I look forward to continuing work with this company.

Reply from Gooten: Print on Demand
Really enjoying this print on demand…
Really enjoying this print on demand platform! The prices are great on everything, the offerings are really high quality reputable brands with good materials, and the website is very easy to understand and straightforward.

Reply from Gooten: Print on Demand
Gooten offers a great range of printed…
Gooten offers a great range of printed art products which I will be exploring and expanding into. I am impressed by the range and quality products offered.

Reply from Gooten: Print on Demand
Not Bad
It was very easy to set up the shop and integrate to Etsy. The site is not as user friendly as I'm used to, it took me a while to figure out how to do everything. Overall pretty good though.

Reply from Gooten: Print on Demand
We have had great results so far with…
We have had great results so far with Gooten. Smooth processes, good quality items, and on-time deliveries. Look forward to working with them more in the upcoming months.

Reply from Gooten: Print on Demand
Getting started with Gooten was…
Getting started with Gooten was confusing at first but their customer service responded to me very quickly and walked me through getting set up and connecting my etsy store. They were very helpful. I do find the image uploading onto the products to be a bit confusing but I think it just takes practice.

Reply from Gooten: Print on Demand
Patient, Helpful
Quality items, helpful and prompt responses to customer service requests - they were very patient with me as a noob! Kept me in the game when I didn't feel patient with myself

Reply from Gooten: Print on Demand
Unique products and user-friendly design tools
Gooten has a ton of unique products that I haven't seen elsewhere. It's so fun to design them; they're a great addition to my shop! Their prices are competitive, and their design tools are intuitive and easy to use.
Great Print on Demand Company!
I am really thankful to have found a company like Gooten! Their customer service is top-notch, they have an amazing variety of different products, and they are always my go-to for my print on demand needs. I highly recommend them.
Great partnership
We have had great results so far with Gooten. Smooth processes, good quality items, and on-time deliveries. Look forward to working with them more in the upcoming months.
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