Goose Creek Reviews 

14,042
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,423 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible variety of amazing, long-lasting fragrances and the exceptionally fair prices. Reviewers also deeply appreciate the secure packaging and prompt delivery service for their everyday orders. People often mention how easy it is to discover wonderful gifts for friends and family. However, some customers also noted significant delays with shipping times and occasional delivery service issues. A few people experienced broken items upon arrival or missing packages entirely during the transit. Some reviewers also mentioned that certain candles completely lacked a strong fragrance throw when burned.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the candles and wax melts offer wonderful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the candles and wax melts... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast shipping and prompt... See more

Order

Clients share positive opinions on order, consistently praising the ease of the process and prompt... See more

Price

Reviewers mention positive feedback about price, consistently describing costs as fair, fantastic, and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's super easy navigating around the site! Any questions I had or suggestions needed, were answered straight away! After I finally had my choices in my cart, I experienced no issues with the check ou... See more

Rated 5 out of 5 stars

I have purchased from Goose Creek several times before and was surprised when one of my 3 wick candles was damaged. I sent an email to customer service and received a response almost immediately. I... See more

Rated 5 out of 5 stars

I am happy with the scents I chose, just a light hint in the air, not overpowering. The delivery did take a while; it didn't matter to me, but just be aware if ordering for a special occasion

Rated 5 out of 5 stars

Sent on my claim for the damaged candles, form was simple and easy to include pictures. Was contacted within 24 hours and candles were sent right away. The emails were very prompt, informative and ple... See more


Company details

  1. Home & Garden

Information provided by various external sources

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(14,042)

7,332 reviews in the last 12 months

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Rated 5 out of 5 stars

Your candles are like no other

Your candles are like no other. You have so many to choose from and the fragrance fills the air for long periods of time. I use them not only at home but also at work. I love it when someone comes into the home or office and the first thing they say is WOW it smells so nice in here. That makes me smile and keeps my going back to order more.

19 July 2026
Rated 3 out of 5 stars

Your wax melts and candles are average

Your wax melts and candles are average. The scent throw is very light.

20 July 2026
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Reply from Goose Creek

Hi Mileah!

We're sorry to hear that you were disappointed with your purchase. Customer feedback is important to us, and we appreciate you taking the time to share your experience.

If you would like additional assistance, please feel free to contact our support team through the link below:

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

— Goose Creek Customer Support

Rated 3 out of 5 stars

Extended delivery time No free shipping…

Extended delivery time No free shipping option

20 July 2026
Goose Creek logo

Reply from Goose Creek

Hi Jan!

Thank you for taking the time to share your feedback. We're sorry to hear that your order took longer than expected to arrive and that the available shipping options didn't meet your expectations. We understand how frustrating that experience can be.

If you would like additional assistance, please feel free to contact our support team through the link below: 

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

Thank you for sharing your feedback.

— Goose Creek Customer Support

Rated 3 out of 5 stars

My order took 7 days to have the…

My order took 7 days to have the carrier pick up.
Answer was we are busy???? We have a good sale????
Not my problem. You need to plan better.

20 July 2026
Goose Creek logo

Reply from Goose Creek

Hi John!



We're sorry to hear that your experience did not meet your expectations.



We appreciate you taking the time to share your feedback; customer input helps us identify areas for improvement. Your comments have been shared with the appropriate team for review as we continually evaluate our processes and customer experience.



Thank you for bringing your concerns to our attention.



— Goose Creek Customer Support

Rated 5 out of 5 stars

Love Woodland Cedar !!! ❤️

Great sales and I also love how you can purchase the single wick candles…often times on sale as well, to try a particular scent out. That’s how I do it anyway. You can’t always go by the name of a candle obviously. My absolute new favorite is Woodland Cedar!!! Wow is all I can say! The entire household loves it! It is what I have been searching for. It’s the “Fireside” type of scent. I always say I look for the outdoorsy scent. I should say I prefer this which is more like campfire, fireside, fireplace, fall/ Woodstove smell. Not so much cinnamon, sage or Amber which is nothing, I myself, care for. Often times that’s what I seem to run into when I’m searching for outdoorsy type candles. So this one is perfect for me and my family. Thanks so much Goose Creek!!

20 July 2026
Rated 5 out of 5 stars

I absolutely love these candles

I absolutely love these candles. The smell fills my whole house and my house is big. Everyone that comes in my house comments of how good they smell. I have had great experiences with Goose Creek. I had 2 candles broken in delivery and it was handled the next day. They sent me 2 replacements. I have had positive interactions with them. Love you guys.

31 July 2026
Rated 5 out of 5 stars

Great products for the price

Great products for the price. Love so many of their scents. I especially like the plug in scents the best. Their candles always burn even and a lot of throw. Easy to order and the tracking of purchases.

20 July 2026
Rated 5 out of 5 stars

Love Goose Creek.

I started getting Goose Creek candles a few months ago and some of the wax melts and perfume sprays . I Love the products and the scents . I order a lot now from them. The candles smell amazing and the wax melts scents last a long time. I also love the body sprays they have a great variety of them. I have been very happy with their products I recommend them to anyone. I will be purchasing their products again. Also their prices are very reasonable and they have great sales all the time.

20 July 2026

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