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Gooseberry Intimates Reviews 2,105

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TrustScore 4 out of 5

4.0

Lingerie Store
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Review summary

Created with AI, based on recent reviews

Evaluating 479 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and flattering designs. Many people highlight the exceptional customer service, describing it as efficient, helpful, and personable. Reviewers also appreciate the timely delivery of their orders. However, some customers also noted issues with their orders, including receiving the wrong size or color, or experiencing problems with delivery. A few other people also felt that the quality of some items was not as expected, particularly with sale items that could not be returned or exchanged.

What people talk about most

Product

Consumers generally find the products to be of good quality, with many praising the material and overall... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with issues like wrong... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the timely and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my 5th purchase of the same swimsuit. I absolutely love them. This one was supposed to be blue but it was in fact purple. I didn't read the reviews prior to buying this one but and previou... See more

Rated 4 out of 5 stars

I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more

Rated 5 out of 5 stars

I recently bought a pair of bikini panties from Gooseberry, and I could not be happier! The fit is perfect—snug in all the right places but still incredibly comfortable for all-day wear. The materia... See more

Rated 5 out of 5 stars

Gooseberry Intimates is one of my most favourite brands out there. Unmatched quality of the fabrics and craftsmanship and absolutley wonderful designs that will make you feel like a goddess are well w... See more

Company details

  1. Lingerie Store
  2. Clothing Store

About Gooseberry Intimates

Written by the company

Gooseberry Intimates

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.

Gooseberry Intimates
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Gooseberry Intimates is a luxury lingerie brand that has gained popularity for its stylish and unique designs. The brand was founded in 2008 in Sydney, Australia, by a husband-and-wife team, who wanted to create lingerie that was both comfortable and beautiful. Gooseberry Intimates offers a wide range of lingerie and loungewear, including bralettes, bodysuits, panties, and sleepwear. Their pieces are made from high-quality fabrics, such as silk, lace, and velvet, and feature delicate detailing and intricate embroidery. One of the standout features of Gooseberry Intimates is their attention to detail. Each piece is crafted with care and precision, and the result is a collection that is both sexy and sophisticated. Their designs are often inspired by nature, with floral motifs and natural colors featuring heavily in their collections. In addition to their stunning lingerie, Gooseberry Intimates is also committed to ethical and sustainable manufacturing practices. They prioritize ethical sourcing and production, and all their products are made in small batches to reduce waste and ensure quality control. Overall, Gooseberry Intimates is a brand that combines beauty, comfort, and sustainability. Their lingerie is the perfect choice for anyone who wants to feel both stylish and comfortable.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Shipping is Ridiculous

Shipping is Ridiculous. Never on time . Sizes are not realistic. I’m a size 6 in US clothing and I had to order a XL in your clothing. Horrible customer service on top of everything else. Will never do any type of business again with you

19 January 2026
Rated 5 out of 5 stars

Much better than I expected

Purchased this swimsuit for my daughter. I thought it seemed expensive and looked quite trashy on the website, but it was something she wanted, and it turned out that the fabric was very nice and it seemed to be well made. She looked lovely in the swimsuit and was very happy with it. Reality was much nicer than the website images.

3 December 2025
Rated 5 out of 5 stars

Good UX & delivery

Good overall UX and delivery experience because they include importing taxes into the bill. Still had to contact multiple times with Customs.

9 January 2026
Rated 5 out of 5 stars

Excellent style, fit and quality

Excellent style, fit and quality. I am 5'4" and weigh about 110 and a size xs fits beautifully. Would prefer a lined top, but added triangular stick ons so now perfect! The color is a fabulously rich blood red.

19 January 2026
Rated 4 out of 5 stars

Great customer service

My partner loves what I got, my experience was good overall. I put the wrong address in when I ordered and didn't realize till later that night but after emailing the customer service team they were able to assist me with switching the address without any extra fee. The things I ordered felt a little lower quality then I was expecting for the price but still very nice and seems to be well made. overall great customer service if you have time to wait for a response because they were a little slow.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered from them and I accidentally…

I ordered from them and I accidentally put in the wrong address after ordering. I then emailed them to correct the mistake and they emailed me back within 4 minutes. So lovely to communicate with and so efficient! Will definitely purchase again!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Very pretty

I found I was in between a small and medium, so ordered both to try. It arrived to my address in Canada pretty quick - within a week.
I had to get some help from customer service with the sizing once the suits arrived, and they were very helpful with feedback - as if I was actually at a store.
My measurements are: 34 bust, 28 waist, 38 hips. The medium was a bit too wide in the bust for me, as my rib cage is fairly narrow, so I went with the small, and feel confident in it.
I haven't tried it out in the wild yet, but looking forward to it's debut. Love the plum color.

29 December 2025

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