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Good Life Meds Reviews 1,884

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the customer service team, often highlighting quick replies and professional assistance with various inquiries and issues. Many people appreciate the efficient service, noting fast order processing and timely delivery of medication in well-packaged conditions. Reviewers also commend the staff for being accommodating and easy to work with, providing excellent medical service and support. However, some customers also noted dissatisfaction with the ordering process and product consistency, mentioning issues with incorrect orders, slow pharmacy operations, and misleading website information. A few other people also felt that customer support was sometimes unresponsive or unhelpful, particularly when trying to resolve order errors or dosing concerns.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and prompt service... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best online GLP1 clinic I’ve used, and I’ve pretty much used them all. I completed a medical questionnaire on Jan 7, received doctor approval on Jan 8, and received my medication in a well... See more

Rated 5 out of 5 stars

I was having difficulty switching to the 6 month plan and had to reach out to customer support. Kati, the rep I worked with, was amazing. She stayed with me until my issue was resolved and responded i... See more

Rated 5 out of 5 stars

1. They offer a pretty hefty discount on your introductory order of GLP meds! 2. Staff is very accommodating and easy to work with! I travel a lot for work and was going to miss my scheduled deliver... See more

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin and Supplements Store
  4. Weight Loss Service
  5. Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a great experience with Bailie

I had a great experience with Bailie — her customer service was excellent. She was very helpful, responsive, and handled my issue quickly and efficiently. I really appreciated how smoothly everything was resolved. Thank you again for the great support!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service and support is superb!!! I've been a long time customer of GLMeds and I've only had to reach out for help a few times. Each time I did, there's an actual human responding to my needs immediately! Today, Bianca helped me make sure my new payment method and address was processed accurately. She was very helpful and attentive; making sure the pharmacy also has my updated address. Thank you GLMeds!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Good life - good experience

I have been with good life for over a year using a GLP one and NAD. The company is great. They’re very responsive and the medicine ships quickly and the registration process is easy too. I highly recommend them. I recommended them to my family and friends.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Had a little trouble with my order--but once I reached out via email (not through chat service), it was fixed immediately. Thanks Carmen and Leslie!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I have tried a few different companies…

I have tried a few different companies after multiple poor experiences. I found Good Life Meds and loved the reviews. I have had such a wonderful experience with no side effects. The doctors check in regularly. When I had a small technical issue, it was immediately worked on with technical support. I greatly appreciated my interactions with Bianca because she was knowledgeable, kind and helped me deal with my cyber issues. I'm very pleased with GLM!

24 April 2026
Unprompted review
Rated 2 out of 5 stars

I was impressed by Good Life meds up…

I was impressed by Good Life meds up until this week. Trying to reorder my injection was shady & untruthful. I was not given the option for the med I was on & had to choose a product to complete the check in. Thinking it would then lead me to the option I needed. Once I made the choice it immediately charged me for a product I didn’t want. Exchanged emails, but never anything with customer service. At one point they had an HR rep email me. Phoned & left a message as well. They shipped the product anyway and now won’t refund or send me the injection I was on. Feel like I was scammed & am very disappointed in their lack of customer service & customer satisfaction. Beware, they are great until they start misleading a customer.

20 April 2026
Unprompted review
Rated 3 out of 5 stars

Good luck using their glitchy website

Good luck using their glitchy website. I paused my subscription and it apparently glitched out. (Like it does anytime I try to do anything on it) now they are saying it wasn’t paused and won’t do anything to cancel the order that went through.

Edit:
I was called by a Rose Codner the day after posting my original 1 star review. Rose definitely helped this company earn 2 stars back. Very friendly and solved my issue. I do have an issue with raising the stars any higher than 3 when the website did glitch out anytime I used it during my subscription. However, I am impressed with their customer service response time after this incident.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Chatting with doctors & customer…

Chatting with doctors & customer service. They helped me reorder my medication in a snap. I've been with you guys for 11 months and anytime there's an issue, your doctors and reps are always top notch and are excellent problem solvers.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

So glad I started using good life meds

So glad I started using good life meds! I first signed up for B12 mic and skinny shot. Shipment is fast and the customer support team is actually helpful and responds politely! I needed help with a shipment. I had accidentally put on hold and Bianca helped me with that and explained how to pause shipments to avoid being auto charged!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

The experience was seamless

The experience was seamless, easy to follow and understand. I did have a road block along the way to which I then reached to customer service. An agent named Leslie quickly responded and my issue was solved in less than 10 minutes. The process was quick and hassle free. I’d definitely keep returning to this company and recommend it 10x over!

19 April 2026
Unprompted review
Rated 4 out of 5 stars

I have only had results

I have only had results with this company . Extremely happy since starting meds with Good life that my husband joined as well and has lost 30 lbs in a short time!! I have lost 55!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I went to clinic to get the shot for…

I went to clinic to get the shot for Tirzepitide and the price was go up so my friend recommended Good Life Meds website for order Tirzepitide and I am very happy. If you would like to enquire something, customer service always helps you by online chatting. I will absolutely recommend this website to the other friends.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Carmen was amazing

Carmen was amazing. I thought it would take forever to reach someone if I called but she answered right away and was very helpful and got my questions answered!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. The dashboard for managing bundled subscriptions is confusing and misleading, and they refused to honor pricing I have in writing and receipts to prove. It created a completely unnecessary headache. I would not recommend it.

5 April 2026
Unprompted review

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