Tim was incredibly helpful and knowledgeable. He answered all my questions and provided options that were within my budget to ensure I walked out with a product that would provide the relief I was see... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chandler was incredible. I have a debilitating condition and his help and these products literally brought me to tears. Relief was instant. I cannot wait to see what it does for me! 10/10 recommend!
Company replied
Tim was great. He was very knowledgeable, polite and listened to my concerns. He made sure all of my questions were answered and by the end of the session I was walking pain. Do not know why I waited... See more
Company replied
Chandler was super helpful and thorough throughout the entire experience! It was clear that he was knowledgeable and cared.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
27033 McBean Parkway, 91355, Valencia, CA, United States
- 6614306268
4.1
Great
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hard Sell
I told the salesman I needed an orthotics consultation for an orthopedic problem affecting my gait. He insisted the program of alternating shoe inserts would solve my problem and I was impressed by the computer display. I wound up spending thousands of dollars and got no relief. He said nothing to dissuade me that this was orthotics care, which it wasn't
6 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hi C.R, we are sorry to read this. Every customer who walks into The Good Feet Store deserves a transparent, pressure-free experience, and it sounds like that wasn’t what you received. That’s not okay, and we want to address it and make it right. Please reach out to us at support@goodfeet.com so we can speak with you directly and find a resolution. We’ll be in touch within two business days.
Great introduction
Great introduction , information on my feet and experience.
26 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello there! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
Reply from The Good Feet Store - Valencia
Hi Shayleen! Thanks so much for the review. We're really glad you had a positive experience with us. Your trust means a lot to everyone here at The Good Feet Store.
Tim was incredibly helpful and…
Tim was incredibly helpful and knowledgeable. He answered all my questions and provided options that were within my budget to ensure I walked out with a product that would provide the relief I was seeking. I was very happy with my experience and would highly recommend stopping in and talking to Tim.
22 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Liz, we are so grateful you took the time to recognize Tim! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Tim are what make the difference between a product and a real solution. Thank you for sharing your experience!
Amazing experience!
Chandler was super helpful and thorough throughout the entire experience! It was clear that he was knowledgeable and cared.
18 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Skyla, we are so grateful you took the time to recognize Chandler! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Chandler are what make the difference between a product and a real solution. Thank you for sharing your experience!
Outstanding service
Tim was outstanding. He was very patient while explaining all the different options.
18 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Laura, thank you for taking the time to recognize Tim. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Tim sees this.
Chandler was incredible
Chandler was incredible. I have a debilitating condition and his help and these products literally brought me to tears. Relief was instant. I cannot wait to see what it does for me! 10/10 recommend!
18 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Monica, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Chandler reflect exactly the type of care we strive to provide.
I can walk again
Tim was great. He was very knowledgeable, polite and listened to my concerns. He made sure all of my questions were answered and by the end of the session I was walking pain. Do not know why I waited so long to get this done.
16 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Bo, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Tim reflect exactly the type of care we strive to provide.
Chandler was great
Chandler was clear, concise, caring, and made the whole process a pleasure.
10 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Joseph, thank you for taking the time to recognize Chandler. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chandler sees this.
Tim was so helpful and explained…
Tim was so helpful and explained everything well and thoroughly. He patiently assessed my needs.
8 July 2026
Unprompted review
Reply from The Good Feet Store - Valencia
Hello Tanya, thank you for taking the time to recognize Tim. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Tim sees this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.