Banner for The Good Feet Store - Santa Barbara
Visit website

The Good Feet Store - Santa Barbara Reviews 

2
•
TrustScore 3.5 out of 5

3.4

Orthotics & Prosthetics Service
Write a reviewVisit website
Write a review

Location

Switch location

3905 State St, Ste 6, 93105 Santa Barbara, CA, US

•
8058696339

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 3905 State St, Ste 6, 93105, Santa Barbara, CA, United States

  • 8058696339

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(2)

1,645 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible customer service

Drove all the way from Carpinteria to find a closed sign on the door during normal hours
The sign on the door said “back at 11:45, it was 12:20. I called the number and got a person with an attitude telling me he’d be back at 12:45
I understand being the only person there and needing a break however they need to post it so people don’t drive for a half hour in heavy traffic to get there during open posted hours

19 August 2026
Unprompted review
The Good Feet Store - Santa Barbara logo

Reply from The Good Feet Store - Santa Barbara

Hi Maria, we appreciate you letting us know. This isn’t the experience The Good Feet Store strives to deliver, and we don’t want to leave things here. Please reach out to us at support@goodfeet.com and someone from our team will contact you directly within two business days.

Rated 5 out of 5 stars

Great service and support

Great service and support. Our son loved the inserts.

24 July 2026
Unprompted review
The Good Feet Store - Santa Barbara logo

Reply from The Good Feet Store - Santa Barbara

Hello Miriam, really glad you had a great experience with us. We aim to make your life a bit easier, one step at a time. Thanks for the rating!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look