Banner for The Good Feet Store - San Marcos

The Good Feet Store - San Marcos Reviews 

9
•
TrustScore 4.5 out of 5

4.3

125 S Las Posas Rd, Suite 130, 92078 San Marcos, CA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I limped into the San Marcos, Ca. Good Feet store with a painful case of Plantar Fasciitis. It was painful to walk and do most things. I went to Good Feet for help. I was greeted by Greg who was polit... See more

Company replied

Rated 5 out of 5 stars

Greg is a treasure! He is so knowledgeable and amazing to work with! He took great care and time to get us precisely the supports and shoes we needed. We appreciate him and are so pleased with our exp... See more

Company replied

Rated 5 out of 5 stars

I am a lifetime fan and customer and promoter of the GOOD FEET store and their fabulous insoles. I taught group exercise for 30 years and my feet were really really starting to hurt after just being... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 125 S Las Posas Rd, Suite 130, 92078, San Marcos, CA, United States

  • 7604711877

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9)

1,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I limped into the San Marcos store.

I limped into the San Marcos, Ca. Good Feet store with a painful case of Plantar Fasciitis. It was painful to walk and do most things. I went to Good Feet for help. I was greeted by Greg who was polite and professional. Greg was very knowledgeable. We had a productive conversation and he conducted an evaluation of my feet with scanners and other equipment they have. I purchased a set of support inserts, a pair of supportive shoes and a pair of shoes to wear primarily inside the house. Greg’s coworker Martina was present and was also very nice and helpful. It has been one week since I began using the Good Feet system. I have noticed a big difference. The support inserts have been very helpful. The inserts are providing the support I needed to go on with my live and do things. If you have Plantar Fasciitis pain, then your feet or foot need(s) support. I recommend Good Feet! Thank you, Scott

4 August 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Scott, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Greg and Martina reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Greg was awesome

Greg was awesome! Personable and helped me make the best selection!

11 August 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Linda, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Greg reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Greg is a treasure

Greg is a treasure! He is so knowledgeable and amazing to work with! He took great care and time to get us precisely the supports and shoes we needed. We appreciate him and are so pleased with our experience!

27 July 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Laurel Jacobsen, we’re so appreciative of your kind words for Greg. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!

Rated 5 out of 5 stars

Low pressure sales

Low pressure sales, informational presentation and easy to understand explanation of benefits

25 July 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Shawn! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Gabby and Omar were fantastic and…

Gabby and Omar were fantastic and provided excellent customer service!! Thank you!

24 July 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hi Katherine Litke, big thanks for shouting out Gabby and Omar. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

I am a lifetime fan and customer!!!

I am a lifetime fan and customer and promoter of the GOOD FEET store and their fabulous insoles. I taught group exercise for 30 years and my feet were really really starting to hurt after just being on them for two or three hours. I was faced with not being able to enjoy life walking around and being active because no matter how many different pairs of shoes I would try my feet would always hurt. My toes would go numb. My pinkie toes would be in so much pain that I felt like I had to take my shoes off and sit down. I was soaking my feet in ice water and taking ibuprofen regularly. Prior to a vacation in South Korea, where I would be doing lots and lots of walking I decided to try the GOOD FEET store. I purchased my first set of GOOD FEET INSOLES and my life was changed forever. I was abIe to walk over 20 miles each day in South Korea with absolutely no pain or numbness whatsoever. That was eleven years ago. I now work for UPS and my feet are comfortable all day long. I have not had any pain in my feet since the day I bought my GOOD FEET insoles. I will continue to spread the word about these life changing orthotics. I would also like to mention that the staff at the GOOD FEET store is always so attentive and wonderful to me. I have been going to the San Marcos location for 11 years now. I highly, HIGHLY recommend GOOD FEET insoles.
I truly believe that these insoles are the best purchase I have ever made. THEY ARE WORTH EVERY DIME.

16 July 2025
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Dana, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.

Rated 5 out of 5 stars

Knowledge and took the time to explain…

Knowledge and took the time to explain in detail how orthotics work

2 July 2026
Unprompted review
The Good Feet Store - San Marcos logo

Reply from The Good Feet Store - San Marcos

Hello Cheryl, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look