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The Good Feet Store - Rockwall Reviews 

1
TrustScore 3.5 out of 5

3.3

991 E I-30, Ste 109, 75087 Rockwall, TX, US


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Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 991 E I-30, Ste 109, 75087, Rockwall, TX, United States

  • 4699453200

3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

All reviews

(1)

499 reviews in the last 12 months

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Rated 2 out of 5 stars

A Lot of Pain, in feet and wallet

for Starters, price and add-ons. my order was for $1869.23. i kept a pair of socks, as i used one pair out of 7. you need to discuss price before you measure for supports. They hurt my feet every day and even at bedtime not wearing any device for bedtime. went in with just a hurting left heal, after 4 days both feet hurting, i returned to store for returns. The return process took longer than the purchase. they have to call managers, they call back, they deliberately stall, but after constant pressure, they finally did the right thing and processed a full refund, minus socks. If you are going to use their service, you need to pressure them back regarding cost, add-ons (socks and inserts)
make them tell you the price. Also, make them tell you why you need the add ons. There is up to a 90 Day Return window, but they make you jump through hoops to get it back, pay with credir card so you can dispute the charge if you hit the brick wall they built. These of course, are my opinion, others may love their experience.

30 June 2026
Unprompted review
The Good Feet Store - Rockwall logo

Reply from The Good Feet Store - Rockwall

We appreciate you letting us know. This isn’t the experience The Good Feet Store strives
to deliver, and we don’t want to leave things here. Please reach out to us at support@goodfeet.com
and someone from our team will contact you directly within two business days.

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