Banner for The Good Feet Store - Ontario

The Good Feet Store - Ontario Reviews 

17
•
TrustScore 4.5 out of 5

4.6

990 Ontario Mills Dr, 91764 Ontario, CA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Stopped in with my husband to see about getting work shoes. We received fast and friendly service without an appointment (we didn't know that was possible). Gabriela went through so much information w... See more

Company replied

Rated 5 out of 5 stars

Gabby at the Ontario Ca store was awesome. Our child has autism and she took the time to really try and help him with the fitting . When we buy we will definitely go to her and the Good Feet store b... See more

Company replied

Rated 5 out of 5 stars

Gabby was very welcoming and knowledgeable when it came to the products. She goes above and beyond. She was actually on lunch and decided to help us even though we told her we were in no rush and we w... See more

Company replied

Rated 5 out of 5 stars

Gabriela was very helpful and knowledgeable about the products. Over all I did got what I came for good feet support.

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 990 Ontario Mills Dr, 91764, Ontario, CA, United States

  • 9093246464

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17)

1,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was explained throughly and…

Everything was explained throughly and Gabby was very nice and informative.

29 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Danny, thank you for taking the time to recognize Gabby. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gabby sees this.

Rated 5 out of 5 stars

Gabby was amazing

Gabby was amazing. She was very helpful at explaining the systems and the options.

28 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello, thank you for taking the time to recognize Gabby. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gabby sees this.

Rated 5 out of 5 stars

Gabby was great with us choosing foot…

Gabby was great with selecting our arch supports. Thank you.

24 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hi Joyce Lee, thank you so much for your review. It’s team members like Gabby that make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Gabriela was very helpful and…

Gabriela was very helpful and knowledgeable about the products. Over all I did got what I came for good feet support.

24 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Pedro, thank you for taking the time to recognize Gabriela. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gabriela sees this.

Rated 5 out of 5 stars

Great information

Great information, very helpful

21 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Rita, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.

Rated 5 out of 5 stars

Great experience

Great experience! Gabby walked us through everything thoroughly and answered all of our questions. Excited to see the change in my feet!

21 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Rachelle, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Gabby reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Gabby at the Ontario Ca store was…

Gabby at the Ontario Ca store was awesome. Our child has autism and she took the time to really try and help him with the fitting
. When we buy we will definitely go to her and the Good Feet store because of her help.

18 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Damian, thank you for taking the time to recognize Gabby. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Gabby sees this.

Rated 5 out of 5 stars

Gabby was very patient and…

Gabby was very patient and knowledgeable. Thank you, Gabby!

17 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Christina, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Gabby reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Incredible difference in my feet!!

Mackenzie was awesome! Very attentive to our needs and explained the process thoroughly. Great experience!

16 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Jennifer, thank you for taking the time to recognize Mackenzie. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mackenzie sees this.

Rated 5 out of 5 stars

Very patient and helpful

16 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Jenny, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

Rated 5 out of 5 stars

Justice presented my mother and I with…

Justice presented my mother and I with amazing customer service and professionalism. Can’t wait to walk like a champ.

12 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Monique, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Justice reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Justice was extremely attentive and…

Justice was extremely attentive and explained everything so we can understand. Definitely recommend The Good Feet Store!

7 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Leticia, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Justice reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Very patient with all the questions

Very patient with all the questions. Very nice personality

7 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Gonzalez Family, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

Rated 5 out of 5 stars

Justice was great at explaining the…

Justice was great at explaining the whole process and working with me.

6 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Marc, thank you for taking the time to recognize Justice. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justice sees this.

Rated 5 out of 5 stars

Very informative and knowledgeable

Very informative and knowledgeable! Great recommendations and pricing options. Very helpful and really engaging! Awesome service!

2 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hi Daniel, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Worth the visit

Stopped in with my husband to see about getting work shoes. We received fast and friendly service without an appointment (we didn't know that was possible). Gabriela went through so much information with us and made us feel confident in our purchases.

1 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Veronica, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Gabriela reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Gabby Terrazas

Gabby was very welcoming and knowledgeable when it came to the products. She goes above and beyond. She was actually on lunch and decided to help us even though we told her we were in no rush and we were willing to wait.

1 July 2026
Unprompted review
The Good Feet Store - Ontario logo

Reply from The Good Feet Store - Ontario

Hello Alex, we are so grateful you took the time to recognize Gabby! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Gabby are what make the difference between a product and a real solution. Thank you for sharing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look