Great experience figuring out which supports worked best. I could feel the pain work away almost instantly as I tried the different sets. Shoes felt really comfortable and would highly recommend
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tyler at the good Feet store was very informative, understanding, explaining how everything worked in an easy to understand manner. So, I’m hopeful this will help my plantar fasciitis.
Company replied
Great experience. I was able to learn about the shape of my foot and the fact I would benefit from arch support. Tim was a great person to help us with too.
Company replied
Great customer service
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
412 Suncrest Town Centre Drive, 26505, Morgantown, WV, United States
- 6814124061
4.0
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
10 August 2026
Unprompted review
Reply from The Good Feet Store - Morgantown
Hi Bill, really glad you came in. Hope you’re already feeling the difference. See you next time.
Great experience!!
Great experience. I was able to learn about the shape of my foot and the fact I would benefit from arch support.
Tim was a great person to help us with too.
28 July 2026
Unprompted review
Reply from The Good Feet Store - Morgantown
Hi Benjamin, big thanks for shouting out Tim. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Tyler at the good Feet store was very…great
Tyler at the good Feet store was very informative, understanding, explaining how everything worked in an easy to understand manner. So, I’m hopeful this will help my plantar fasciitis.
25 July 2026
Unprompted review
Reply from The Good Feet Store - Morgantown
Hi April Pratt, big thanks for shouting out Tyler. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Highly recommend for feet and back pain!
Great experience figuring out which supports worked best. I could feel the pain work away almost instantly as I tried the different sets. Shoes felt really comfortable and would highly recommend
22 July 2026
Unprompted review
Reply from The Good Feet Store - Morgantown
Hi Curtis, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Morgantown team delivered that. Come back anytime.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.