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The Good Feet Store - Lakeland Reviews 

8
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TrustScore 4.5 out of 5

4.3

3926 S Florida Ave, 33813 Lakeland, FL, US

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See what reviewers are saying

Rated 5 out of 5 stars

Kianara was a very patient and knowledgeable person. She answered all of my questions and went above and beyond my expectations.

Company replied

Rated 5 out of 5 stars

Susan went above and beyond. I appreciate the information she gave me. It was very helpful. They always make me feel welcomed and she made me feel even more welcomed.

Company replied

Rated 5 out of 5 stars

Suzanne is amazing! I came in here in tremendous pain. Left with no pain. Great place if you're in pain with your feet, achilles, planter fasciitis, etc.

Company replied

Rated 5 out of 5 stars

The experience was quick and easy! I’m very excited to start walking and running easier! Susanne was very friendly and knowledgeable!

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 3926 S Florida Ave, 33813, Lakeland, FL, United States

  • 8634300002

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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4.3

All reviews

(8)

1,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kianara was a very patient and…

Kianara was a very patient and knowledgeable person. She answered all of my questions and went above and beyond my expectations.

26 August 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Thank you for your kind words! We're thrilled to hear that Kianara provided such a positive experience. Her patience, knowledge, and dedication to helping our customers are qualities we truly value, and we're delighted that she exceeded your expectations. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Susan went above and beyond

Susan went above and beyond. I appreciate the information she gave me. It was very helpful. They always make me feel welcomed and she made me feel even more welcomed.

26 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Hi Kaori,

Thank you so much for your kind words! We're delighted to hear that Susan went above and beyond to make your visit such a positive experience.

Providing helpful information and creating a welcoming environment for every customer are things we value deeply, so it's wonderful to know Susan made you feel comfortable and well cared for. We'll be sure to share your compliments with her.

We truly appreciate your continued trust and support, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Suzanne was wonderful

Suzanne was wonderful, we had never been in before and we had a great experience learning about the good feet system.

26 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Hi Emily,

Thank you for taking the time to leave us a review! We're so glad your first visit was a positive experience.

Suzanne is passionate about helping customers understand their options and feel comfortable throughout the process, so we're thrilled to hear she made such a great impression. Learning about foot health and finding the right solutions should never feel overwhelming, and we're happy that Suzanne helped make the experience informative and enjoyable.

We appreciate your trust in us and look forward to helping you again in the future. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Great Service

Suzanne really helped me understand and figure out solutions for me.

26 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Hi Hayley,

Thank you for your review! We're so glad to hear that Suzanne took the time to help you better understand your situation and explore solutions that were right for you.

We believe that education and personalized support are key to helping our customers make confident decisions about their foot health, and it's wonderful to know that Suzanne provided that experience for you. We'll be sure to share your kind words with her.

Thank you for choosing us, and we look forward to helping you stay comfortable and supported in the future!

Rated 5 out of 5 stars

The experience was quick and easy

The experience was quick and easy! I’m very excited to start walking and running easier! Susanne was very friendly and knowledgeable!

13 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Thank you, Sarah, for your kind words! We're so happy to hear that your experience was quick and easy and that you're already looking forward to walking and running with greater ease. Susanne will be thrilled to know her friendly approach and expertise made such a positive impact. We appreciate you choosing us and are excited to be part of your journey toward better mobility and wellness. We look forward to seeing your progress!

Rated 5 out of 5 stars

Suzanne is amazing

Suzanne is amazing! I came in here in tremendous pain. Left with no pain. Great place if you're in pain with your feet, achilles, planter fasciitis, etc.

11 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Hello Lynn, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad
you came in. We’re here whenever you need us.

Rated 5 out of 5 stars

Suzanne was very nice good experience

Suzanne was very nice good experience

8 July 2026
Unprompted review
The Good Feet Store - Lakeland logo

Reply from The Good Feet Store - Lakeland

Hi Paul, thank you for taking the time to recognize Suzanne. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Suzanne sees this.

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