I came in for a checkup because I have been walking double or triple my normal distance per day. Mark noticed that my supports were sliding because they were too short and my cushions were worn out a... See more
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Ellen spent a lot of time explaining the foot process. Loved that we could walk in without an appointment. Walked out feeling like the feet will feel better.
Company replied
Rick is a very knowledgeable sales person . Rick spent a lot of time with me explaining everything completely and answered my questions very professionally . I highly recommend Rick Howard because of... See more
Company replied
They were very helpful and took the time to get know me. I noticed immediately relief.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
5070 28th St SE, Ste B, 49512, Grand Rapids, MI, United States
- 6169429130
4.6
Excellent
19 reviews
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Ellen did a nice job explaining the…
Ellen did a nice job explaining the recommended process and was attentive to my wait time.
28 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Ross, we are so grateful you took the time to recognize Ellen! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ellen are what make the difference between a product and a real solution. Thank you for sharing your experience!
I came in for a checkup because I have…
I came in for a checkup because I have been walking double or triple my normal distance per day. Mark noticed that my supports were sliding because they were too short and my cushions were worn out after only four months of use. He gave me a new set of four insoles and a new pair of cushions. The arthritis in my toes is less noticable and my feet are floating again! Thank you Mark.
27 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Eric, we are so grateful you took the time to recognize Mark! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mark are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Grand Rapids
Hello Julie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mark reflect exactly the type of care we strive to provide.
Great place and good value
The personal attention given, and the knowledge from the staff made it a great experience.
25 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hi Jon, really glad you came in. Hope you’re already feeling the difference. See you next time.
Competent comprehensive professional…
Competent comprehensive professional sales person- Rick Howard
24 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Rick reflect exactly the type of care we strive to provide.
Rick was wonderful to work with today
Rick was wonderful to work with today. He spent a long time explaining and fitting the orthotics to my wife's foot and I was able to save us some money in the long run.
Highly recommend the Good Feet Store and Rick.
22 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Jim, thank you for taking the time to recognize Rick. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Rick sees this.
Very helpful staff.
Ellen spent a lot of time explaining the foot process. Loved that we could walk in without an appointment. Walked out feeling like the feet will feel better.
22 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Marsha, we are so grateful you took the time to recognize Ellen! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ellen are what make the difference between a product and a real solution. Thank you for sharing your experience!
They were very helpful and took the…
They were very helpful and took the time to get know me. I noticed immediately relief.
22 August 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hi KImberly, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.
Excellent experience
Excellent experience! Rick did an amazing job of helping me and my husband with fitting and explaining the system!
31 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Tara, we are so grateful you took the time to recognize Rick! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Rick are what make the difference between a product and a real solution. Thank you for sharing your experience!
Rick is a very knowledgeable sales…
Rick is a very knowledgeable sales person . Rick spent a lot of time with me explaining everything completely and answered my questions very professionally . I highly recommend Rick Howard because of his knowledge and kind attitude . Elisa Bergonzoni
31 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Elisa Bergonzoni, we’re so appreciative of your kind words for Rick. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
Reply from The Good Feet Store - Grand Rapids
Hello Thomas! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!
Great overall experience
Great overall experience. Rick H was very good
27 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hi Derek S, thank you so much for your review. It’s team members like Rick that make The Good Feet Store what it is. Your feedback really matters to us.
Rick explains the system very well
Rick explains the system very well. Look forty being your customer.
27 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hi Mike Dunlap, big thanks for shouting out Rick. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Scott is an amazing customer rep.
Scott's friendliness and professionalism were exemplary. He explained everything thoroughly and made sure that I was happy with my purchase through and through!
25 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Iman_H, we’re so appreciative of your kind words for Scott. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!
Ellen has been very helpful in…
Ellen has been very helpful in helping me "walking" through using inserts for the first time.
22 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Mark, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Ellen reflect exactly the type of care we strive to provide.
Reply from The Good Feet Store - Grand Rapids
Hello Kathy, thank you for taking the time to recognize Scott. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Scott sees this.
Scott was fantastic!
20 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Georganna, thank you for taking the time to recognize Scott. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Scott sees this.
Rick was incredible about explaining…
Rick was incredible about explaining everything! Stayed late to make sure I was comfortable with my purchase! Incredibly knowledgeable!
17 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Lisa, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Rick reflect exactly the type of care we strive to provide.
I learn a lot about my balance & my…
I learn a lot about my balance & my feet.
Very excited about this work in progress..
& my new transformation since knee surgery.
13 July 2026
Unprompted review
Reply from The Good Feet Store - Grand Rapids
Hello Dianne, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.
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