Banner for The Good Feet Store - Columbia

The Good Feet Store - Columbia Reviews 

6
•
TrustScore 4 out of 5

4.2

702 Crosshill Rd, Ste 200B, 29205 Columbia, SC, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ross and the whole team have been so wonderful. We had a great experience and are so excited to put the system to use and correct our life long posture and foot pressure issues.

Company replied

Rated 5 out of 5 stars

So very educational. Explained everything and was very concise and clear. Great experience and cannot wait to feel better

Company replied

Rated 5 out of 5 stars

Adam was very informative and knowledgeable regarding anatomy/proper foot alignment. He explained throughly the "y" to the products offered which assured me as a potential buying customer. Knowledge i... See more

Company replied

Rated 5 out of 5 stars

Antwine provided excellent service and excellent information and knowledge on the matter of helping over pronated feet. I’m very thankful I came to good feet to get my issues fixed and that Antwine wa... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 702 Crosshill Rd, Ste 200B, 29205, Columbia, SC, United States

  • 8036301700

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(6)

1,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So very educational

So very educational. Explained everything and was very concise and clear. Great experience and cannot wait to feel better

13 September 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello David, this made our Columbia team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours!

Rated 5 out of 5 stars

Ross and the whole team have been so…

Ross and the whole team have been so wonderful. We had a great experience and are so excited to put the system to use and correct our life long posture and foot pressure issues.

12 September 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello Anna, we are so grateful you took the time to recognize Ross! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Ross are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Tyler is a star!

Tyler was really patient. Answered my questions with sure knowledge about the product. He made me feel super comfortable.

20 August 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello Katrina, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad Tyler was able to provide a good experience!

Rated 5 out of 5 stars

Antwine provided excellent service and…

Antwine provided excellent service and excellent information and knowledge on the matter of helping over pronated feet. I’m very thankful I came to good feet to get my issues fixed and that Antwine was my helper.

15 August 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello Stephen, we are so grateful you took the time to recognize Antwine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Antwine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Service 10/10

Adam was very informative and knowledgeable regarding anatomy/proper foot alignment. He explained throughly the "y" to the products offered which assured me as a potential buying customer. Knowledge is power! Great service and attention to detail. I'll definitely be back!!!

7 August 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello Chasisty, reviews like yours remind us why we love what we do. We are so happy that Adam was able to provide a great experience! Welcome to The Good Feet Family, come back anytime!

Rated 5 out of 5 stars

Adam was amazing with his knowledge and…

Adam was amazing with his knowledge and understanding of the issues I was facing with my foot pain. Took his time and explained everything so well. Great job Adam!!

1 August 2026
Unprompted review
The Good Feet Store - Columbia logo

Reply from The Good Feet Store - Columbia

Hello James, we are so grateful you took the time to recognize Adam! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Specialists like Adam are what make the difference between a product and a real solution. Thank you for sharing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look