Brendon was an absolute pleasure to work with and was very informative. I entered the store unable to walk without considerable pain and very poor balance....walked out with NO pain and excellent bal... See more
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When annette put the supports in the shoes and had me walking it felt comfortable to stand up straight andy pain went away
Company replied
Annette was so sweet and knowledgeable. She explained everything really well and was very helpful. She has given me hope for my feet issues!
Company replied
Evan made me feel comfortable and not embarrassed about coming to see what I need and how to best help me get relief.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
580 Walker Rd, Ste D, 17201, Chambersburg, PA, United States
- 4129121123
4.5
Excellent
20 reviews
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Unsatisfactory service
I tried the inserts for 2/12 weeks and my feet felt worse than before I purchased the inserts. When I made the purchase I was under the impression that I could return the inserts within 60 days. The sales rep said I had committed to the 60 days. I then said I would return in 60 days and request the refund. He then said that after the 60 days there would be a refitting. I felt the conditions were not clearly explained when the purchase was made. A contract should have been provided and signed that fully explains the conditions of the sale. It feels like they didn’t want to refund if they could help it.
3 October 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hi GH, we are sorry to read this. Every customer who walks into The Good Feet Store deserves a transparent, pressure-free experience, and it sounds like that wasn’t what you received. That’s not okay, and we want to address it and make it right. Please reach out to us at support@goodfeet.com so we can speak with you directly and find a resolution. We’ll be in touch within two business days.
Annette was so sweet and knowledgeable
Annette was so sweet and knowledgeable. She explained everything really well and was very helpful. She has given me hope for my feet issues!
14 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Anita, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
Evan was informative and great…
Evan was informative and had great customer service
8 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Kayla, we are so grateful you took the time to recognize Evan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Evan are what make the difference between a product and a real solution. Thank you for sharing your experience!
Excellent explanation of product…
Excellent explanation of product support
Evan was friendly and knowledgeable of the Good Feet support system.
10 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Clair, thank you for taking the time to recognize Evan. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Evan sees this.
Annette was truly helpful and a gem to…
Annette was truly helpful and a gem to deal with! Very knowledgeable and well worth the time!
7 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Ian, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
Annette was awesome
Annette was awesome. RE explained everything until I understood the whole system. Definitely recommend the store to others
7 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Tina, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
Annette
Annette walked us though everything nice and slow. Made sure that I was comfortable with everything and understood what she was saying. Did not push us to buy.
5 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Christina, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
When annette put the supports in the…
When annette put the supports in the shoes and had me walking it felt comfortable to stand up straight andy pain went away
5 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Kyle, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad
you came in. We’re here whenever you need us.
Brendon was very helpful and explained to meeverything
Brendon was very helpful and explained everything to me about the Good Feet arch supports.
1 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Eulolia, we are so grateful you took the time to recognize Brendon! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Brendon are what make the difference between a product and a real solution. Thank you for sharing your experience!
My salesperson Annette was very…
My salesperson Annette was very pleasant and knowledgeable, she made it very easy
1 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Joe, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
Good experience
Evan was very knowledgeable about the various arch supports and how they would improve my step to alleviate foot pain.
1 August 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Cara, thank you for taking the time to recognize Evan. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Evan sees this.
They are very thorough, knowledgeable and friendly. Evan was great.
Helpful, quality service.
29 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Bonita, we are so grateful you took the time to recognize Evan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Evan are what make the difference between a product and a real solution. Thank you for sharing your experience!
Knowing i wont have all the pain in my…
Knowing i wont have all the pain in my feet
29 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Robert, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.
Annette was great
Annette was great. Very informative and not pushy at all. Great experience.
21 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Greg, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Annette reflect exactly the type of care we strive to provide.
Great help
Evan made me feel comfortable and not embarrassed about coming to see what I need and how to best help me get relief.
17 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Rhonda, thank you for taking the time to recognize Evan. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Evan sees this.
Annette was very good at explaining the…
Annette was very good at explaining the 4 arches of my foot. I only thought I had one. She took the time to explain what each arch support does for your foot. She put each one in a pair of shoes so I could see how they made my feet feel.
11 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Cathy, we are so grateful you took the time to recognize Annette! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Annette are what make the difference between a product and a real solution. Thank you for sharing your experience!
I can walk!!!
Brendon was an absolute pleasure to work with and was very informative. I entered the store unable to walk without considerable pain and very poor balance....walked out with NO pain and excellent balance! I called my wife from the store and convinced her to make an appointment as well. The Good Feet Store is probably going to be a better choice for me than an orthopedic surgeon! I am excited about doing things I haven't been able to do for years. I immediately was able to walk up stairs without even using the railing....before the appointment I had to take one step at a time and holding railing on both sides. Give them a chance to help you as well. It's definitely worth it!
11 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Jeff, we are so grateful you took the time to recognize Brendon! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brendon are what make the difference between a product and a real solution. Thank you for sharing your experience!
Annette was very polite
Annette was very polite. And answered all my questions. Great experience.
11 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello, thank you for taking the time to recognize Annette. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Annette sees this.
Brendon is helpful
Brendon was helpful in explaining how the system works.
6 July 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Ruth, we are so grateful you took the time to recognize Brendon! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brendon are what make the difference between a product and a real solution. Thank you for sharing your experience!
Good experience
Evan was great in explaining the program and showing me all the products
30 June 2026
Unprompted review
Reply from The Good Feet Store - Chambersburg
Hello Jason, we are so grateful you took the time to recognize Evan! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Evan are what make the difference between a product and a real solution. Thank you for sharing your experience!
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