GoodByeCar Reviews 140

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

David made selling my car a very quick, straightforward and easy experience. Very professional whilst dealing with him and all went through without any concerns. Was offered a better price than elsewh... See more

Company replied

Rated 5 out of 5 stars

Goodbye car were very easy to deal with and offered me far more for my car than any other garage or webuyanycar etc. David and Alex were a great support and alway available for questions and c... See more

Company replied

Rated 5 out of 5 stars

I found the whole process straightforward and efficient. I dealt with David and he did everything he said he would, when he said he would. It may be possible to get more through a private sale, but I... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience selling my car with goodbye cars. David Dallas was so helpful and made it very easy and hassle free. I got offered a higher price than anywhere else and booked in for exchang... See more

Company replied

Company details

  1. Car Dealer

Written by the company

GoodBye Car is the most convenient way to sell your car online. Our free, no obligation, online vehicle valuation is quick and simple to use. Taking under 1 minute to complete, your instant online valuation is guaranteed for 5 days to ensure you get the best possible price for your car, as well as a quick and easy sales process. With various locations across Scotland, we pride ourselves on fairness, transparency and convenience so why not find out how much your car is worth today. At GoodByeCar, we offer Scotland’s best value car buying service by regularly checking our prices against the current market. We offer: Free Valuation in under 45 seconds, fast payment, valuation guaranteed for 5 days, drop off points across Scotland and home valuation available at selected postcodes, no hidden fees and we can settle your outstanding finance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Such an easy way to sell your car

This was the second car I have sold to goodbyecar in a year, and both times it was an easy and straightforward process. They offered me a great price, it took about 15 minutes to conclude the sale and the money was in my account the same day. As long as you are fair in your assessment of the car, they will give you what they offered with no fuss. So thanks to John in Glasgow.

29 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Robert,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John and the team.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Easy way to sell your car

Easy way to sell your car, a great service from applying to payment!! 😁Very pleased and a fair price paid also! Thank you Goodbye Car.

29 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Robert,

I can see you visited our Hillington branch on Saturday and dealt with John, It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John and the team.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

The best way to sell a car

A great experience from online quote, friendly and fair appraisal and money transferred same day this was the best way to sell our car.

The professional attitude of Ramsay at the Edinburgh site made the process painless.

28 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Colin,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Ramsay.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Great service from Ramsay at Carz

Great service from Ramsay at Carz. Paid price advised online and no issues. Never sold a car as easy as this was.

28 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Anne,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Ramsay.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Car sale

Perfect dealing done from Allan 10/10 service came to our house to view and offered the online quote we originally got and then few days layer collected the car and fast payment delt with them before and will deal with again in future offered the best possible price for the vehicle was well higher than other car buying sites great service all over thanks guys

27 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Lewis,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Allan and the team.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Great experience

Goodbyecar offered me the best price and I had one point of contact throughout the whole process who responded to me almost by return. Within 2 days of agreeing the price, my car was collected from my home and by 5 p.m. on the same day the sale price was in my account. The whole process could not have been better and I wouldn't hesitate to recommend the company.

16 June 2022
Unprompted review
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Reply from GoodByeCar

Hi Fiona,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto the team.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Very easy to sell my Nissan Micra

Very easy to sell my Nissan Micra. Best price offered of all the online sales sites, with a fair amount of reduction for wheel rims when the car was inspected. Still received above the highest price offered by other sites.

30 July 2022
Unprompted review
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Reply from GoodByeCar

Hi There,

I see that you visited our Motherwell branch and dealt with Alex. It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Alex.

Best Regards

GoodByeCar

Rated 1 out of 5 stars

Online valuation mystery

**edit** I was dealing with Owen in the first instance, and he was off today so git soenone called Scott, who didn't seem to know what he was doing, inwas at one point sat at a desk, myself for about 25 mins while he told other calls....the website said quote guaranteed for 5 days, then was £900 below that quote....its not right!!

Received an online valuation for my Mercedes of £12935, and they have just said that they use a different valuation tool, in store, somehow and the car has come out at £12000. And they cannot explain why online price is different. Absolutely shocking service, I have driven over 100 miles to get here, to the Aberdeen branch, I expected around £100 off due to a slight bumper scrape. I came down 4 weeks ago when they quoted me £13,277...but had to clear off an outstanding recall, which I did....price went down, and now further down......its an absolute joke.

19 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Jamie,

Our GoodByeCar Advisor for Aberdeen is actually off today so I believe it would of been someone from a different department that has seen to you as this definitely isn't the way we operate here at GoodByeCar. In regards to the £300 difference from your previous valuation, prices in this current volatile market do change significantly month to month. Please let us try and rectify this for you as I am aware one of our management team is in touch.

Best Regards,

GoodByeCar

Rated 5 out of 5 stars

Great experience

Great experience, Ramsay provided a excellent service and was very honest. Got offered a excellent price for my car

23 September 2022
Unprompted review
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Reply from GoodByeCar

Hi Greg,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Ramsay.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

The whole deal took 15 mins

The whole deal took 15 mins. Paid in full the amount quoted online. The person I dealt with at Hillington 11.10.22 was very helpful and informative. Would recommend/use again.

11 October 2022
Unprompted review
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Reply from GoodByeCar

Hi Craig,

I can see you visited our Hillington branch and dealt with John, it is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

GREAT OFFER, smooth fast service

RECOMMEND : Excellent offer, more than £1,000 higher than WBAC and best offers from CarWow and Motorway (apppallingly low offers). Process at Dundee branch very smooth, fast and simple thanks to John Evans (visiting that day from Glasgow). We agreed 3 alloys were damaged, £150 was knocked off - perfectly reasonable. That was Tuesday 1:30, cash in my bank by 7:30pm the next day. No hidden fees, no admin fees, I’d deff use this company again.

10 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Steve,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Great experience !

Sold my car today and it was an effortless process from online valuation to selling the car. Very friendly staff and a notable mention to Owen Balloch who made me feel welcome and talked me through the process start to finish. Would highly recommend

11 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Ewan,

It is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto Owen.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Easiest car selling experience ever

Easiest car selling experience ever! Got exactly what quoted and was in and out in 10 mins

11 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Chris,

I can see you visited our Hillington branch and dealt with John, it is great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Best rate offered to buy my car

Best rate offered to buy my car. Straight forward process, Ramsay was very friendly and helpful. Would definitely recommend!

7 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Chris,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed on to Ramsay.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Effortless Car Selling Process

Effortless process from online valuation to making the appointment. Very friendly staff and a notable mention to John Evans who made us feel welcome and talked us through the process start to finish.

11 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Harry,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Goodbye Car Edinburgh

Sold car last week and the whole experience with Ramsay Allan was excellent. From the initial welcome through appraisal, offer and paperwork, the whole process was well explained and executed. The price offered was very fair and favourable vs other online valuations.

7 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Mr McDonald,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed on to Ramsay.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Great service

John Evans dealt with our car sale excellently, explaining the process and the price received for our car was spot on. 1st class all round. Will recommend to friends.

28 September 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Ann,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed onto John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Great service

Thanks to John Evans at the Motherwell branch. Very professional service a complement to the company

8 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Jonathan,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed on to John.

Best Regards

GoodByeCar

Rated 5 out of 5 stars

Amazing service

Absolutely great service from the Motherwell branch, gave me the best price for my car by a good margin and was a far far better experience than Arnold Clark

8 October 2022
Unprompted review
GoodByeCar logo

Reply from GoodByeCar

Hi Amanda,

Great to hear about your positive experience! Thank you for taking the time to leave your kind feedback, we'll make sure this is passed on to the team at Motherwell.

Best Regards

GoodByeCar

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