I have no relationship with Loansnap, but they pretended to have my loan and sent a check without explanation.
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See what reviewers are saying
Michelle was incredibly helpful from the moment we started the process through the end. She took the time to understand our situation and helped us determine the best way to achieve our financial goal... See more
The experience was overall 4 out of 5 stars. We started with a call for all the information about the loan. The rest mainly was done through the portal from asking questions, uploading documents, ques... See more
We just closed on our refinance and are very pleased with LoanSnap. Jared who was our lead guy and his team were all excellent. Everyone responded quickly and kept us updated throughout the process d... See more
Company replied
Company details
Information provided by various external sources
Smart loans (mortgages, refinance, and HELOCs)
Contact info
3070 Bristol St., #200, 92626, Costa Mesa , United States
- 888-680-5777
- info@goloansnap.com
- goloansnap.com
3.3
Average
908 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This cash out refinance went exactly as…
This cash out refinance went exactly as planned and closed 22 days after I made the initial inquiry. Communication was great. Responses to my question were immediate. I'm very satisfied.
4 March 2022
Unprompted review
Reply from LoanSnap
Thank you for your review!
We are very happy to hear that you found the loan process easy. We are very happy to have been a part of your cash out process.
If there is a way that we can help you again in the future, please get in touch!
Thanks,
LoanSnap Customer Service Team
My experience with LoanSnap was…
My experience with LoanSnap was incredible. Working with Jared Miller was awesome. My refinance went very smooth and he was very fast to respond to my question. I strongly recommend using LoanSnap.
3 March 2022
Reply from LoanSnap
Thank you for your review!
We are very happy to hear that you found the loan process easy. We are very happy to have been a part of your refinance process.
If there is a way that we can help you again in the future, please get in touch!
Thanks,
LoanSnap Customer Service Team
Great experience
Great experience! Everything was handled very professionally with no problems encountered.
3 March 2022
Reply from LoanSnap
Thank you for your review!
We are very happy to hear that you found the loan process easy.
If there is a way that we can help you again in the future, please get in touch!
Thanks,
LoanSnap Customer Service Team
The experiance was fantastic
The experiance was fantastic. Justin Tanaka was the main reason I used LoanSnap
28 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a fantastic experience
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Enjoyed working with the staff at…
Enjoyed working with the staff at Loansnap. Very easy and efficient in getting my refinance handled in a timely and professional way!
28 February 2022
Unprompted review
Reply from LoanSnap
Thank you for your review!
We are happy that you found the process easy and efficient.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Can't recommend them enough
The process was easy. We got exactly what we were looking for. Jared was very easy to work with, always making himself available. They sent us a cookie basket when all was said and done! Should we ever find ourselves in this boat again, I would not hesitate to use them again.
An individual from another lender went so far as to yell "LISTEN TO ME!" and "Well when you figure out you are spending more than you should give me a call." when I was trying to tell them that the terms we were getting from LoanSnap were better and we were, in fact, spending less with LoanSnap than we would have with him. I can't recommend them enough!
25 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you found the process easy and I hope the cookies where yummy!
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
We were very happy to be able to…
We were very happy to be able to refinance our mortgage so easily. Everything was smooth and easy to follow. Any questions were answered quickly. Thank you so much.
24 February 2022
Reply from LoanSnap
Thank you for your review!
We are happy that you found the process to be smooth.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
We were happy with our refinance…
We were happy with our refinance loan.It closed within the 15 days that was promised. Michelle was a great loan officer and answered all our questions.I would definitely use them again in the future if needed.Thanks LoanSnap!!!!
24 February 2022
Reply from LoanSnap
Thank you for your review!
We are glad we could help with the process Tammy!
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Go LoanSnap!
As a first time homebuyer my wife & I were extremely stressed going into the process. We got referred to Naomi @ LoanSnap & WOW she funded our loan in 17 days! Would recommend her & LoanSnap to anyone who desires a seamless, technology based process! TY again Naomi & LoanSnap team!
23 February 2022
Unprompted review
Reply from LoanSnap
Thank you for your review!
Congrats on your new home! We are always excited to be a part of the process and we are are glad it was seamless.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Easy and Fast!
My husband and I were looking to refinance with a cash option. Loan Snap was so easy the entire way along. Great communication. Text updates when they needed something from us, and our loan closed in 15 days. That’s unheard of in this industry. Very satisfied with the service and professionalism.
23 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you are very satisfied with the process.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Best Loan Experience!
Such a great experience with LoanSnap! We have bought or refinanced five times, and this was by far the best experience we have had! The whole process was clear, quick, and exactly as they communicated. The team was responsive, knowledgeable and kind. We would definitely use LoanSnap again in the future for home loans or refinancing!
21 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a fantastic experience.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Lauren Made the process extremely easy
Lauren Hanour made the process extremely easy. Loan Snap was easy to use and very helpful. I've Never had such an easy and smooth transaction.
20 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a fantastic experience
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
LoanSnap is awesome !
Can't praise enough Jared Miller and the LoanSnap team !! This was the easiest refinance procedure that I have ever experienced ! Great customer service and immediate responses to any questions I had ! Would definitely use them again if needed !
19 February 2022
Reply from LoanSnap
Thank you for your review!
We are glad the process was easy for you.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Quick
Quick, smooth and easy process! This is the first refi that I didn't have to resubmit information. The whole process took about 15 or 16 days. Easy communication had zero issues arise...I highly recommend loan snap!!!
17 February 2022
Reply from LoanSnap
Thank you for your review !
We are delighted that your loan closed within 16 days.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Remarkably quick process
Remarkably quick process. No surprises! Prompt and courteous.
16 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a prompt and courteous experience.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
I just had a great experience overall.
16 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had an overall great experience
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
They were helpful the whole process
They were helpful the whole process, would recommend
15 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that we could provide help to you throughout the entire process.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Great company to refinance mortgage or…
Great company to refinance mortgage or get a new mortgage from everything was done online quick fast knowledgeable and friendly service thanks Rozie
15 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a fantastic experience.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
Very professional!
15 February 2022
Reply from LoanSnap
Hi Claudia,
Thank you for your review and we are happy you found our team/process to be very professional.
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
It was quick and easy
It was quick and easy
Lauren was super friendly and know. It was pleasure working with here with our refinance.
12 February 2022
Reply from LoanSnap
Thank you for your review!
We are delighted that you had a fantastic experience
Please reach out to us if you need assistance with your mortgage again in the future.
Thank you,
LoanSnap Customer Service Team
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