Goli Reviews 1,446

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers had a great experience with this company. Customers consistently praise the products, particularly the gummies, for their effectiveness and natural ingredients. Many people highlight the exceptional customer service, noting quick response times and efficient resolution of issues, which makes them feel valued and confident in the company. However, some people were dissatisfied with the product quality, mentioning inconsistencies in texture, gummies sticking together, or receiving bottles with smaller-than-normal gummies. There were also concerns about the quantity of product provided, as some customers felt the serving sizes did not last a full month, and a few experienced issues with order accuracy or shipping delays.

What people talk about most

Product

Users describe positive interactions with product. Many customers express satisfaction, stating they love the... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the products, noting great taste,... See more

Customer service

Consumers find customer service to be positive, highlighting its responsiveness, care, and efficiency. Many... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the ease of ordering, quick... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and immediate action... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the goli gummies but sometimes the texture of them is inconsistent and at some bottles are better than others in my opinion. This last order the bottles were amazing though

Company replied

Rated 5 out of 5 stars

I had accidentally ordered the incorrect 3 pack. I quickly sent an email to the customer service team. Right away I received a very nice reply, completely taking care of everything, switching my orde... See more

Rated 5 out of 5 stars

I sent an email to customer service and they addressed my concern extremely quickly and were able to save me money after I had already purchased the order. I think that is extremely rare these days an... See more

Rated 5 out of 5 stars

I have been taking the apple cider vinegar and the green immune gummies for quite a long time now and I swear by them. I feel so much better in myself and if I do catch a cold, which is rare now, it n... See more


Company details

About Goli

Written by the company

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We are an inventive, people-focused nutrition company who believe that happiness and wellness go hand in hand. It’s our goal to help you reach your nutrition goals while enjoying your daily supplements.

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3.9

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The best customer service

The best customer service! Long time customer, always happy with products and their quality! Any issue is immediately addressed and fixed without questions. Very understanding, very kind employees, definitely dedicated to making sure all questions and concerns are answered. Thank you for your products!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy customer!

Been part of Goli subscriber now for a long while and whenever I have a query or need customer care assistance, the response to my email is always prompt and helpful. I have 6 different Goli gummies being delivered every month for myself and my husband and we absolutely love the taste on all of them and it’s better than taking vitamin tablets/suppliments.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

My superfood gummies arrived melted…

My superfood gummies arrived melted together. Customer service rectified it by replacing the product after some attempts at verifying the lot number and best by date. I look forward to receiving the new gummies.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

My Miracle Gummies!

After gallbladder surgery over 3 years ago, i have suffered with chronic gut pain and bloating. Goli Apple Cider gummies have been the ONLY product that has every relieved my pain. I've tried other products and nothing and I me NOTHING has worked for me like Goli has. Thank you!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

The company is responsive! and prompt

The company is responsive and prompt! Always professional. They always listen to what I have to say, even if it's not in their favor as far as returning products because I have too much! They are extremely gracious ☺️. I use 8 of the Goli products religiously, and have for over 4 years!

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Great product with fantastic customer service

Great product with fantastic customer support. We have been using the Goli Beets Cardio Gummies for several months and definitely would recommend them. It gets us off to a better start in the morning, just feel more energetic when using them.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

I reached out to Goli about our Beets…

I reached out to Goli about our Beets cardio gummies. They got in touch with me almost immediately! They rectified the situation just as quickly. Speaks volumes as to the company and how they treat their customers!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is beyond amazing

Customer service is beyond amazing. When I didn’t receive my order and had reached out for resolution, the team was on it and sent out a replacement order and during a holiday. Thank you Goli customer service!!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

My faith in customer service has been renewed (thanks to Goli)

I had a minor product "issue." It had been a couple months since originally purchasing it from the store, so I no longer had the receipt and the 30-day "return window" had passed anyway, receipt or not. I don't like just throwing my money in the trash so I figured what the heck, I'll write directly to the company. Within a day, I received a response that was NOT automatically AI generated, my concerns were addressed AND my problem was resolved ASAP! Kudos GOLI!!

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I had some difficulty tracking my order. When I contacted customer service, they responded extremely quickly and were able to rectify the situation. In today’s environment, a company that shows such great customer service has just earned a customer for life ! Thanks Goli

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I ordered expecting to use Afterpay but my bank account was used in error. I cancelled the order and my account as adjusted and the order cancelled. My 35%off coupon was cancelled as it was used on the first order. I reordered using Afterpay and requested the adjustment of 35%. It was reapplied to my account and I am very happy.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

My experience with Goli turned out better than I could have expected. The customer service rep was thoughtful, understanding and professional. I trust this company will continue to provide excellent tasty products.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Goli Customer Service

I have been a customer of Goli for a few years and have had a great experience with them. A few times I have received the wrong order and with a few hours of me contacting them, they have got it corrected. Their customer service is the best.Their products are really great. I use the apple cider vinegar gummies and they are like eating candy, they are so good. I can't say enough about how great their customer service is.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Great company with even better people!

Every customer service rep I’ve spoken with from Goli has been wonderful. Most recently, Fidel went above and beyond to get me my order when I yet again forgot to change my address. He sent a new order to my new home free of charge. I can’t thank him enough for his thoughtful response and taking this one off my plate. The site is less intuitive than it could be for ease of use, but overall I stay because the customer service reps are sensational and my products arrive on time.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Goli.com provides excellent Customer Service. I’ve been a customer of Goli gummies…

I’ve been a customer of Goli gummies for over a year. Due to unforseen circumstances I had to abruptly cancel an order that had been processed. The professionalism and excellent customer service I received is hardly seen today. I am so thankful to this company that I will return as their customer in the near future. All of the Goli gummies are excellent.

1 June 2024
Unprompted review

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