Golfcai Reviews 153

TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Cancelled my order 6 min later after it was placed. Did get email saying I can get only 80% price paid back as they started shipping label process. Does say in their website customer can get refund if... See more

Rated 5 out of 5 stars

not a scam. great price and great service. order confirmation email went to spam inbox was all. bought a scotty cameron matador grip for £20 free shipping. It's $41 on scotty cameron website PLUS... See more

Rated 1 out of 5 stars

I ordered two polo shirts for my husband, when they eventually arrived they were too small, have emailed the company (five times now) to try to return them for larger size or refund but get the same... See more

Rated 1 out of 5 stars

As per other customers have tried to return goods which are not true to size . According to website the offer refunds but clearly they don’t instead offering a gesture of partial refund 20%, yet leg... See more


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1.7

Bad

TrustScore 1.5 out of 5

153 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scams - Don't buy

I ordered a Titleist women's skort, J.Lindeberg siri bucket hat, J.Lindberg men's short, and have received it yesterday. delivery time frame was about 3weeks unfortunately it was shipped from China, not the UK.
when open the package, the items were what a surprise! it is counterfeit. especially the siri bucket hat is totally different compared to my friend hat.
Also, terrible quality and poor internal labels, if see this item, everyone will know about this why it is counterfeit.
Don't go wasting your money here. I will report this company to my country consumer affair.
* Looking at the reviews below, there have suddenly been a lot of people are leaving positive write now. It's really strange ……

*Anyone has received a refund from this company?

4 October 2024
Unprompted review
Golfcai logo

Reply from Golfcai

We're sorry to hear about your experience and want to resolve this for you as quickly as possible. Please contact us at contact@golfcai.com so we can verify your order and confirm that you purchased from us directly.

Rated 1 out of 5 stars

Hope it is not a scam

I made a purchase from this company for almost a week now. I am yet to get a confirmation email, and I have checked my spam box, yet nothing. I hope I have not been scammed.
I have called the mobile number they provided, it didn't even ring.
I have dropped them an email to see if I will get a response.
I have never had this type of experience before.

28 September 2024
Unprompted review
Golfcai logo

Reply from Golfcai

We're sorry to hear about your experience and want to resolve this for you as quickly as possible. Please contact us at contact@golfcai.com so we can verify your order and confirm that you purchased from us directly.

Rated 1 out of 5 stars

Abysmal

Abysmal. This gillet could not be any more fake if it tried. I assumed from price and it saying nearly sold out that I had found a bargain. It looked so good online and I didn’t think for a second it might be fake. The lack of response towards delivery time raised my suspicions then it actually arrived today it’s paper thin and zip completely came apart whilst trying it on. I sized up to allow for poor sizing and it’s still amazingly small. With the bad zip, and paper thinness it isn’t worth £5 let alone £50. Definitely fake without question. It’s ludicrous these jokers think it’s even passable as genuine let alone worth £50 or more 😡😡😡😡😡

1 October 2024
Unprompted review
Golfcai logo

Reply from Golfcai

We're sorry to hear you're not satisfied with the product. If your conclusion is based on competitor reviews, please know that our items are 100% genuine. You're welcome to visit the brand’s official store and compare the products yourself. If you still need assistance, feel free to reach out to us at contact@golfcai.com, and we'd be happy to help resolve the issue.

Rated 1 out of 5 stars

beware of faulty goods with no refund

i ordered 2 golf mid range tops one black one blue when they arrived they looked good but when i tried on the blue one the Zip was faulty so i emailed golf cai they offered me 20 percent off my order and said they will send out a replacement i said No Thanks ill have a Refund please can you send me your address so i can return both items i have had NO response from golf cai

24 September 2024
Unprompted review
Golfcai logo

Reply from Golfcai

We’re sorry to hear about your experience and want to resolve it promptly. Please reach out to us at contact@golfcai.com so we can verify your order and confirm that it was placed directly with us. If the partial refund option with product retention isn't suitable, our team will provide the return address.

Rated 5 out of 5 stars

not a scam

not a scam. great price and great service. order confirmation email went to spam inbox was all. bought a scotty cameron matador grip for £20 free shipping. It's $41 on scotty cameron website PLUS $50 shipping to UK so this was great alternative. Whole order was tracked on shopify if you are worried and I could also use the china post tracking number to trace on yodel uk. took about 7 days to arrive. item is legitimate. Oh yeah - when I was worried it was a scam because I didn't check spam initially - business replied to me via whatsapp.

13 September 2024
Unprompted review

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