Golfaza Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting them to be of poor quality and not matching the sizing advertised. Customers also encountered significant issues with the refund process, often being offered only partial refunds instead of full ones, and struggling to get a satisfactory resolution. Reviewers also found the return policy problematic, as the company often required returns to be shipped to China, despite the website suggesting a UK base, making the process difficult and costly. The website itself was a source of frustration for many, with some finding its appearance and information to be inconsistent or unclear.

What people talk about most

Product

Customers consistently note negative experiences with product quality and authenticity. Many reviewers report... See more

Refund

Users describe negative interactions with refund. Many customers report difficulties obtaining full refunds,... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

People report negative experiences with the return policy. Many customers express frustration with being... See more

Website

Customers had negative experiences with the website, frequently describing it as a scam and fraudulent. Many... See more

Based on these reviews

Rated 1 out of 5 stars

FAKE FAKE FAKE, selling fraudulent goods. DO NOT BUT FROM GOLFAZA SIZING COMPLETELY OUT. REFUSED FULL REFUND AND WOULD NOT PROVIDE SHIPPING LABEL. GOODS SHIPPED FROM CHINA COMPANY AD... See more

Rated 1 out of 5 stars

Chinese scam website. The 5 star reviews are fake, they have mobile phone farms where multiple devices generate fake 5 star reviews. The timings of the reviews are off. I just wanted new asics trainer... See more

Rated 1 out of 5 stars

Ordered asics kayano trainers because they were 40% cheaper than all other websites. 2 weeks delivery had me concerned so I read reviews which were bad. Contacted golfaza to cancel due to bad reviews... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

Avoid - Scammers

Avoid, these are scammers. I order over £120 worth of clothing. When they arrived they were too small, imported from China. I asked to return they offered 30%, i explained no use as they are too small and they offered 50%. I explained it was no good i needed to return. Cost me £26 to send the packaging back at my own expense, guess what. Still no refund after nearly a month and now ignoring my emails. Do not trust

5 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Scam do not buy from here. Claims it is a shop in London so you believe you are buying real goods. Ordered the trainers had a mark on and could tell they were fake, the sizing was completely off. I learnt they are actually from china when requesting the return address. I paid £27 and sent them back 12th july tracking provided it is now 4th September and they still refuse to refund me absolutely scammers do not buy

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Training Shoe Ripoff!!!!!

Ordered a pair of Aosics training shoes,£90.Were to small,so at my own expense l returned them to the Cannock address on the front of the parcel.I emailed Golfaza to request a larger size and to inform them l'd returned the other pair,only to be told they didn't do any larger size and that l could keep them and receive a 30% discount.Further emails resulted in them ignoring the fact that l'd already returned the shoes ,offering me 50% discount ,keeping the shoes and if l wanted a full refund I needed to send the shoes(that l no longer have)back to China!!!!
I have ended up with no trainers and £100 out pocket!!!
Avoid like the plague!!!!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

The site looks ok.
The prices look good with discount but within reason.
Ordered HOKA trainers. Took 12 days to arrive.
Fakes. They are not genuine as I have several other pair of the same make and style. Compared them all.
Asked for a return to be triggered.
Got a reply but after 20% refund and keep the footwear.
No thank you. I am now waiting for and address in China.
The phone number claims all lines are busy and guides you to the contact link on the site.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Similiar experience to other reviewers

Similiar experience to other reviewers. Asics trainers arrived - fake and small to size. Requested a refund which appears to be a bargaining process on the % they are offering to be refunded. Absolute scammers. I am just hoping the 50% I agreed gets refunded to get something back at least out of this horrid transaction. Not holding out much hope.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor Customer service

Having noticed that my (default) delivery/invoice address was incorrect. I have spent the last two weeks (SIX EMAILS!) trying to tell this shower what has happened. They have totally failed to take any notice and now my parcel is lost!! Their telephone number is permanently unavailable and all email replies appear to be electronically generated, and don’t address the issue. Customer service is literally NONEXISTENT! and I am now left trying to deal with Royal Mail myself, to find and hopefully collect my parcel. A Useless service !

28 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE - items are fake from China

SCAM WEBSITE - the items are all fake and you can't get a refund. They simply offer partial refund once you raise a dispute due to receiving fake items. All of the items are fake and you can't return as they've come from China. They then just ignore when you escalate.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

GOLFAZA SCAM - hope you read this before you buy!

SCAM - Unfortunately I didn't read all the reviews before purchasing my Asics. Same problem.... FALSE ADVERTISING - The size advertised was a UK 4 but it arrived half a size too small. I was offered a 30% refund then a 40% refund if I didn't return them. I asked how that helped me - I don't want to have to buy another pair for 100% and then STILL have a running shoe I can't wear and run the risk of not being able to sell them. They told me I could return the shoe to China. No shipping label, and they stopped responding to my emails.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. My partner insisted on ordering a pair of ASICS trainers that were cheaper on this website compared to all other retailers. It was definitely too good to be true as the trainers have arrived, they feel incredibly rough inside with a big hole at the bottom of the lace area. I have contacted the company for a returns label and they keep emailing back offering a partial refund and with each email they increase the offer by 10%. I am up to 50% at this point but I have requested a chargeback through my credit card company.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

On paper this company looks good

On paper this company looks good, UK based with good prices, not amazing prices but better than the competition. But of course there is always a reason isn't there? The products come directly from China and take 2 weeks to deliver. They sent the wrong size and did not even acknowledge my mail.

Save yourself some time effort and needless worry. Do not deal with this company.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam - same as what everyone else says

Same as what everyone else says. Wish I read these reviews before ordering. Fake trainers asics ordered. They also scam you by trying to get you to pay for international shipping back to China which isn't stated on their website.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful company- Avoid

Cancelled the order within minutes of placing and asked for a refund. After another 2-3 emails requesting that the order is cancelled and requesting a refund I eventually got what looked like an automatic response saying this will be actioned but a 10% deduction as a processing/admin fee. I explained this was not in line with legislation and informed by credit card who started the process of a chargeback! Awful company avoid!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Arrived in 10 days. Same as all other reviews unfortunately they are not genuine. Annoyed with myself for listening to the saying ‘if it sounds too good to be true then it probably is’ they are too small and when I emailed to ask to return they have told me they’re glad I’m happy with them and they can refund me 30% rather than return them which makes absolutely no sense and confirms unfortunately this is a scam website with fake products - avoid

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Same Story as everyone else

Same Story as everyone else, fake shoes from China with no ability to return or speak to someone. they respond via email but then stop responding the moment you ask for a refund. avoid

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Brought some shoes.
They didn't feel right so I asked for a return.
Instead got the automated response with a discount. As asked again for a refund. A larger discount and a demand to send to China even though the parcel wasn't sent from there.
When I pointed out I wasn't confident the shoes were legit, they then stopped responding.

Going to ask my card company for a chargeback.

Please be careful

12 August 2025
Unprompted review
Rated 1 out of 5 stars

This company sale fake copy of Asics…

This company sale fake copy of Asics trainers from China. I request the return label, they not even bother to answer the e-mail. Unfortunately I read too late the review about Golfaza here. Avoid to buy anything from them.

12 August 2025
Unprompted review

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