Goldfish.ie Reviews 326

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.

Rated 4 out of 5 stars

I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more

Rated 5 out of 5 stars

After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more

Rated 5 out of 5 stars

Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more

Company details

  1. Phone and Internet Service
  2. Telecommunications Contractor
  3. Telecommunications Service Provider

Information provided by various external sources

Goldfish is an award-winning cloud telecoms based in Ireland.

About Goldfish.ie

Written by the company

Reliable
With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
Innovative
Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
Knowledgeable Technical Support
Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hassle Free Number Porting From Skype

Leroy from support was a pleasure to deal with. The process of porting my number from Skype was smooth, straightforward, and completely hassle-free. I’d highly recommend Goldfish, and it’s an added bonus that they’re an Irish company.

10 February 2026
Rated 5 out of 5 stars

Porting Skype number to Goldfish

Mine was not a typical request - porting a US number to Goldfish in Ireland. It required a lot of interaction with Sales and Support, and there was some time pressure as the original carrier, Skype, was shutting down in May 2025. But, because Goldfish was so responsive, especially Greg in Sales and Leroy in Technical support, it went through fine and is working well. Thanks again, highly recommend.

29 April 2025

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