Goldensands Boutique Reviews 

91
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were let down by their experience overall. Consumers frequently mentioned receiving items that looked completely different from the website photos, featuring very poor quality, incorrect sizing, and misleading descriptions. Shoppers struggled significantly with very expensive return shipping costs back to China and encountered major difficulties when attempting to obtain promised refunds. However, some customers also noted that certain products actually arrived matching descriptions well and felt surprisingly nice. Reviewers often mentioned being genuinely very happy with their purchases, pointing out that specific items actually looked even better in person, arrived as described, and fully met their expectations.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that items frequently arrive in poor quality and... See more

Quality

Customers consistently note negative experiences with quality, pointing out that items are made of cheap... See more

Return policy

Consumers find return policy to be extremely frustrating and unfair due to several recurring issues.... See more

Refund

Users describe negative interactions with refund requests, highlighting severe frustration regarding the... See more

Price

Clients share negative opinions on price, describing products as overpriced with poor quality relative to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Again, one more unhappy client. After receiving a very disappointing jumper totally different from the picture on their website. Ask for refund. Had to send back to china. Their address of the war... See more

Rated 1 out of 5 stars

The shirt was meant to be an XL but when measured up against their sizing chart it only came up as a small. Also the quality was poor . Despite the address on the website being a UK address when pre... See more

Rated 1 out of 5 stars

Slow delivery, dress was nothing like the photo. Poor quality and sizing. Paid $20 aus to return and over a month and still no refund . Company asking for A POD .. before refunding. Auspost shows parc... See more

Rated 1 out of 5 stars

Ordered Linen shirts that arrived as cheap 100% cotton versions. Request for refund only if returned to China address at my expense, and multiple emails with weeks to get a reply apologising for delay... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(91)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shoes

The customer service was very helpful when I wanted to change my size after placing my order. I am also very happy with my shoes.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Fake fake fake.

Fake fake fake.
The product that arrived is not what is pictured. I ordered the orthopedic sandals. The ones that arrived have different outer soles, the inner sole is cheap pleather, not cork, the top material is cheap fake suede and not the quality leather shown. The hardware is different and not to mention how off the sizes are! AVOID!

24 January 2026
Unprompted review
Show reviews in all languages. (91 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look