Have had no issue with this casino the process time of payments can very but if you be patient you will be paid, I have been paid 4k countless £300 £600 £800 withdrawals with no issue. Good selecti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made a withdrawal on the 5th May 2026 of £1550 pound. Still hasn’t been processed. I get onto them every 2/3 days and they just say we are checking, it’s getting processed, financial team has a lot... See more
Absolutely diabolical. No human interaction on chat ans close chat at earliest opportunity. 2aited on a £350 withdrawal since Mid June. This week had an email saying transaction was risky and funds... See more
Do not use this casino. It may seem OK as it does let you withdraw the first couple of times albeit you have to contact customer service etc and the withdrawal process takes they say from 7 to 21 day... See more
1.6
Bad
74 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won on this site 27th dec 2023 still…
Won on this site 27th dec 2023 still not paid out don't touch it with a barge pole scammers
23 January 2024
Unprompted review
Dodgy company do not use
Dodgy company, dont support safer gambling, send you to a dodgy email address no one replies they also wont close the account its so dodgy
20 January 2024
Unprompted review
Sending mails : (
Sending mails. Very very difficult to get rid of. One star is one to much.
19 January 2024
Unprompted review
Goldengenie don't appear to have a…
Goldengenie don't appear to have a Curacao licence as they make claim to have.
Please avoid
12 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.