Goldcar Rental Reviews 

1,141
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I rented a car from Goldcar at Marseille Airport from 14 to 20 October 2026, booked through a third-party website, with my own insurance already in place. My only credit card is American Expre... See more

Rated 1 out of 5 stars

Booked through ryanair and naively ignored the reviews calling the company a scam. Hired a car from marseille to drop back in toulouse, was instantly charged £180 extra for the return of the car to... See more

Rated 1 out of 5 stars

Rented a vehicle from Goldcar via Easyjet site for 20th-26th September from Nice airport. As an regular traveller I have my own annual excess insurance. When I collected the car I was not allowed to... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

¿Quieres alquilar un coche 🚗 para tus vacaciones? Coches de alquiler baratos con Goldcar al mejor precio ✅ ofertas y descuentos online ✅ ➡¡ENTRA YA!


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No history of asking for reviews

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2.2

All reviews

(1,141)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Budget Goldcar became a complete rip off…

Hired a car at Nice airport which broke down that evening...hours on hold, then no-one came to repair it. Three days later they towed the car away and we got a taxi. Holiday wrecked by cowboy car rental company - then I get charged sa 50 euro surcharge because I hadn't filled the tank! GOLDCAR CUT CORNERS. Don't risk your holiday with them.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Very good customer service.

Very good customer service.
Available when we needed their help and were able to resolve our issue very quickly.
Dropping off the car was a lot easier, left the key in the keybox.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Clear and efficient service

Our car was pre booked online very easily. The reception staff were very respectful about what part of the service we did and did not require, without any pushy sales pressure.
The car was clean and in perfect condition. It had sat nav but we did not have access to that so we used our Google Maps. Return procedure could not have been easier with a very polite receiver.

12 August 2023
Unprompted review
Rated 5 out of 5 stars

Faultless experience!

After reading the reviews about Goldcar we were really apprehensive on using the company, which turned out to be far from the truth in our experience. Goldcar Nice gave us a stress free and faultless experience. The staff were friendly and helpful. We would highly recommend using the Key n Go service!!

2 August 2023
Unprompted review
Rated 5 out of 5 stars

It was a smooth experience but we were…

It was a smooth experience but we were being upselled the insurance by mentioning how new the car was and even one scratch from anyone would cost us a lot. We were very stressed out after not taking it even though we knew our credit card would cover for any issues.

2 August 2023
Unprompted review
Rated 2 out of 5 stars

The car was dirty when we collected it…

The car was dirty when we collected it and there were scuff marks all over the vehicle. That would be fine except that the damage policy is quite specific to what scratches are chargeable. If you don’t spot every single indent or scuff at the time you collect you are up for being charged the excess when you drop the vehicle off. The goldcar staff were polite and helpful I have no issue with them. But I doubt I would use goldcar again as the rental price you agree on line is not the actual price you end up paying.

22 July 2023
Unprompted review
Rated 1 out of 5 stars

Pay peanuts - get monkeys

Awful. Battery died on day 2; no-one helped. Recovery company never called back. - left stranded and holiday ruined. Pay peanuts get monkeys. GOLD medal for cheap, rubbish cars and abysmal customer service.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Goldcar at Nice Airport is a scam.

Goldcar at Nice Airport is a scam.
Everything was fine until we were returning the car. Goldcar staff claimed that there was too much sands in the car and asked us to either drove out to clean it then return or charge us 70 euros. As a car rental company they should expect some dirt in the car after holiday trip. This is just a scam. If you were in a rush, you may end up to pay the 70 euros charge. Luckily we had plenty of time so I drove out to the petrol station and hoovered car , spent only 1 euro, but too much hassle. I rented cars many times before but never asked to clean the car before returning. To be honest this time the car was not "dirty" at all. We did not go to beach and the car boot was very clean. It was just an excuse to squeeze some money from their customers. I will avoid Goldcar next time.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Good price/value. Excellent service.

Very good price. Good service at pick up and drop off with no waiting. Fiat 500 car was a bit old (50+K km). Black colour and poor airconditioning not suitable for Provence in July! But otherwise all fine

10 July 2023
Unprompted review

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