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Gold Arthur Reviews 

2,563
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more

Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,563)

2,562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Came this morning where Harrison meet…

Came this morning where Harrison meet me very nice young man who explained everything what he was going to do and I was very please with the outcome would definitely let my friends and neighbours know how good Gold Arthur is thank you once again Harrison

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Meet with an agent Marzon

Meet with an agent Marzon, very relaxed environment, he explained the process, I was very happy with the valuation
Thankyou will recommend to others.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time I’ve used Gold…

This is the 2nd time I’ve used Gold Arthur and both times I’ve had Arron, very polite, chatty and funny. Would definitely use again, money is in your bank within a few days. Would definitely recommend to anyone

31 July 2026
Unprompted review

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