Unfortunately the hard drive crashed after 4 days from receiving our laptop and 3 days before Christmas. As soon as Go Gadgets reopened, Nastassja, rapidly assisted us and had our laptop with replace... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
"Go Gadgets SA a division of Go Green Electronic Recycling, is a mass supplier of quality refurbished IT equipment at affordable prices. We have a wide range of refurbished IT equipment ranging from desktop computers, laptops, computer monitors, servers and other networking equipment. Our asset value recovery approach for the disposal of equipment enables refurbished IT equipment to re-enter the market resulting in the creation of a circular economy. Please contact us if you are in the market to procure refurbished IT equipment."
Contact info
South Africa
- gogadgets.co.za
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bennie’s attitude the owner has been…
Bennie’s attitude the owner has been very unprofessional. I would share screenshots of our conversations if I could. It’s disappointing that when concerns are raised about the products, the response is to threaten legal action instead of resolving the issue. Not everyone is intimidated by such threats.
Bought now my third laptop through Go…
Bought now my third laptop through Go Gadgets - I am very happy with the standard of the laptop and service. It does not feel like a refurbished laptop seeing that the battery last as long as a new one and the laptop gives me no problems. My first laptop I purchased had an issue but I contact them and they immediately replaced the laptop - the customer care service is very good and personal (you deal with a hands on person that wants to resolve your issue efficiently, quick and with kindness). The delivery time is also very good(they use courier guy).
Team members helpful and listen to customer needs
Loved how both the team members assisted me in picking exactly what I needed.
Quality
Most of the time the quality is better than expected or meets expectations.
Very happy with product.
Exceptional service and friendly staff.
Exceptional service and friendly staff.
Ordered a Thinkpad
Ordered a Thinkpad, R5500, fee shipment. Day before delivery, told that a surcharge would be levied due to fuel increase !!! Extremely poor business process
Great product
Great product. Working very well. More annoyed with myself for not double checking the connections that are available as it only had VGA (thereby making it necessary to buy an HD converter). It would be nice if that would be stated somewhere in a prominent position.
Machine came in great quality
Machine came in great quality. All components are excellent ,especially considering its refurbished. Hdd has makes some noise. But still has 100% health. Besides the HDD everything else is excellent .
I am happy with my desktop that i…
I am happy with my desktop that i received, it works excellent. I will recommend anyone to Go Gadgets 100%.
A family friend recommended that we use your services and i can confirm that it was an excellent choice. I will have no objection to recommend you to anyone who needs a desktop or laptop.
Great service from Jordeche
I received exceptional service from Jordeche.
He was very informative and attentive.
Extremely happy with the gadgets I've got here so far and recommend asking for him, the next time you're there.
the battery and body damages were not…
the battery and body damages were not mentioned, but the Mac is working well, beside the demages and battery life cycle it is good devices I am loving it so muvh
Fast delivery...delivery drivers where…
Fast delivery...delivery drivers where friendly.
Massively impressive and fast service!
Massively impressive and fast service!! I will absolutely keep on supporting! Thank you!!
Quickest delivery of excellent stuff…
Quickest delivery of excellent stuff meeting my needs
faulty docking station
The "refurb" Docking station i bought is faulty. One usb port is dead and while i am working all the usb's randomly stop working for a split second and then start working again. Installed the latest drivers and usual trouble shooting with no success. I give this a two star because this was not properly tested before selling it to the public as a "Refurb". The Purchase process was seamless though. Cant see a way to return it on the other hand.
You receive excellent service from…
You receive excellent service from friendly staff and if there is a problem it is dealt with efficiently and promptly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








