Goboony Reviews 8,607

So far a good experience. All booked and ready to go.

The booking web site presents options and hire costs. You select a potential van, then you have to provide all of your personal information and, what felt like a begging letter to hire the van, all based on the initial price. When you receive a response the next day, suddenly the invoice is more than double the previous quotation. Goboony looks cheaper than the main campervan locations but it isn't!

Update to Goboony reply dated 16/03/26
Your reply does not address the excessive data collection prior to seeing the offer price. Equally does not address the fact that £400 for 5 days of hire seems excessive and overall your costs are above van hire through a conventional main hire company.

The actual website was OK but the search came up with vans that were not available for my dates as well as available vans which was frustrating.
A number of requests were never replied to but two were very prompt and I was able to book a van for July.

Easy, quick and efficient

So far so good. I’ll let you know once I’ve used the vehicle.

easy enough to book and communicate with the owner of the van. am happy to say it was a good experience.

Easy process

A great platform to book a camper with. Easy to complete and guides you through the process. Highly recommend.

The whole process of finding, securing and payment was smooth and clear. Good communication, easy to understand terms and conditions. Highly recommend.

Made renting our van for the first time very easy. Very responsive to queries we had. Made the insurance easy and offered advice when needed.

Lots of choice, reasonable rental prices and great communication from the vehicle owners.

Great website for camper van hire. Simple instructions, easy to follow guidelines. Space for plenty photographs, and great portal for messaging.

First enquiry to a hirer was disappointing as I had chosen to view vehicles that are pet friendly, when I enquired about making a booking the response was no pets, would it not be less time consuming just to state that and not “please enquire”.
Second enquiry to a different hirer was answered within an hour and my booking accepted, excellent response time.

I paid £1,105 directly to Goboony for a campervan hire that turned out to be not fit for purpose, forcing me to cancel the trip. Goboony told me to seek a refund directly from the van owner, despite my contract being with them.

The owner refunded £639, but Goboony kept £446 and then stopped responding to my emails. I was left out of pocket and without any meaningful customer support.

Very disappointing experience, be aware that if something goes wrong, you may be left to resolve it yourself.

Tried to book a last minute motorhome from the Thursday to be leaving on the Sunday. So much stress waiting for the ID check to be approved. It didn’t happen (site says 24hrs) and we left 48hrs later (in the Tuesday) having hung around hoping to get hold of goboony in the Monday, but no response despite them saying they’ll get back to you within the hour. Tip: see if you can find the same motorhome advertised on another site. We did this for a second choice vehicle and it was cheaper and organised within minutes. Lost so much of my life (and the poor motorhome’s owner’s!) trying to organise this getaway, on this blooming site. Not for last minute bookings and have been warned by owners hard in general to get hold of, so don’t hold much faith in the support should anything happen on the road.

Very easy to organise

Found the mobile app and website user friendly, and was easy to find friendly providers.

What a great idea! This was so simple to organise.