GoBolt Reviews 

2,840
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 975 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional quality of the overall service. Customers consistently praise the delivery team for being professional, polite, and exceptionally careful when bringing heavy items directly inside their homes. Consumers also deeply appreciate the highly useful tracking tools and timely notifications that provide clear updates throughout the entire day. However, some people mentioned persistent difficulties with scheduling deliveries or experienced frustrating situations where their expected items completely failed to arrive. A few reviewers additionally noted occasional issues where drivers did not ring the doorbell or left parcels outside without proper communication.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that drivers and delivery teams are... See more

Service

Customers express high satisfaction and appreciation for the service provided by the team. Reviewers... See more

Product

Consumers find product to be positive, noting that items arrive on time and in good condition. Reviewers... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment, experiencing sharp contrasts in their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Never sure when ordering items though Facebook ads. But this was great! Placed order at a great price. Received ongoing messages through my email account (reassurring). Tracking program very usefu... See more

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more

Rated 5 out of 5 stars

The time between being notified of the package being underway and its arrival at my house was very short. Isn’t that what makes for a perfect score?


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,840)

982 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience, they handled my logistics from my Solgaard order and they were drag your feet slow getting my product to FedEx. Being only a state over from me in Brooklyn where I could have walked faster to get it, it makes no sense to wait days and still not dropped off.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery

I received notice of the delivery and the time period it would be delivered. It was received on time and package was intact.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

GoBolt has been a very unreliable…

GoBolt has been a very unreliable delivery company in my experience. This is the second time I've had an order returned to the retailer because GoBolt failed to deliver it.
The delivery address is a business location, and I even provided the business hours in the delivery notes. Despite that, they were unable to complete the delivery. After three supposed delivery attempts, my package was returned to the sender and my order was canceled.
What is even more frustrating is that I don't believe all of those delivery attempts actually happened. On one occasion, the tracking page showed that my package was next to be delivered, so I waited for the driver. Then, without any delivery vehicle ever arriving, the tracking status suddenly changed to "Business Closed."
I find it extremely disappointing that a delivery company cannot successfully deliver to a business address, especially after multiple attempts and clear delivery instructions. This has now happened to me twice, and it has been a very frustrating experience.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

great service

notified me where the package was and when it arrived. Very efficient.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Very quick process

The time between being notified of the package being underway and its arrival at my house was very short. Isn’t that what makes for a perfect score?

3 August 2026
Unprompted review
Rated 1 out of 5 stars

3 monkeys in a trench coat

If I could rate them lower than 1 star I would. Took time off work to wait for an order. Said it was out for delivery and then suddenly it “couldn’t be delivered” saying they attempted to contact me. Unable to speak to a human. I’m convinced the business is run by 3 monkeys in a trench coat. Avoid at all costs. If you are a retailer or business using them as a courier, do not.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Delivery Issue

It looked like the driver was going to leave without delivering my box. There was no knock on the door and did not ring doorbell. I have a small dog who will bark anytime someone knocks so I know. Luckily I went to the door and then he came back. Please inform drivers to leave box at my door.

31 July 2026
Unprompted review

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