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Goblin Gaming Reviews 

24,177
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and competitive pricing, along with efficient and reliable service. Many appreciate the ease of ordering, the helpfulness of the staff, and the timely delivery of products. Reviewers often receive their items well-packaged and in great condition, frequently enjoying small bonus gifts like sweets or stickers with their purchases. However, some customers also noted occasional delays in delivery or dispatch, with some orders taking longer than expected to arrive. A few other people also felt that certain product lines were limited or that detailed product information was sometimes lacking.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that items arrive in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, frequently describing them as affordable,... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting its excellence, efficiency,... See more

Order

Users describe positive interactions with order, frequently praising the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

Bought a box of spider man mtg booster packs and pulled two soul stones so ty ty goblin games item was dispatched promptly and arrived well packaged with a bonus sweet gift


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(24,177)

445 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this place

Love this place! Super friendly staff, great coffee and incredibly friendly and welcoming game evenings. I genuinely can't fault the place.

12 May 2026
Rated 3 out of 5 stars

The products were great well packaged…

The products were great well packaged but the delivery was a tad slow it said sent by royal mail 48h
But took 6 days to deliver not including the Sunday

11 May 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for your review! We're really glad to hear the products arrived well packaged and that you were happy with them overall. We do apologise for the delay with delivery though. While Royal Mail 48 is the service used, delivery times can occasionally take a little longer than expected, especially around weekends. We completely understand the frustration and appreciate you bringing it to our attention. Thanks again for your support and we hope to provide a smoother experience next time!

Paul

Rated 5 out of 5 stars

They care about the customer …

I gave Goblin gaming some honest feedback regarding their delivery service. They listened to what I said, were very thankful for my honest feedback, took the time to write back to me explaining the situation and offered advice for selecting delivery services in future.

This shows me that they do value customer relations and are a company that cares what you (the customer) thinks.

Great stuff Goblin gaming !!!

8 May 2026
Rated 5 out of 5 stars

Recommend!

The ordering process was quick and easy. The prices are so far the best I found in warhammer.
I received the package quickly and it was secured nicely. The sweet and the sticker is a lovely touch. Thank you. Will order from them again

7 May 2026

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