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AYO Reviews 248

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the product, praising its quality and ease of use, and noting that it effectively helps with sleep patterns, energy levels, and mood improvement. The product is described as convenient, portable, and effective, with many users integrating it seamlessly into their daily routines and experiencing significant positive changes in their well-being. Reviewers consistently highlight the exceptional customer service, often describing it as outstanding, prompt, and going above and beyond to ensure customer satisfaction, even replacing damaged products without hassle. However, some people mentioned issues with the product's design, finding it uncomfortable or made with brittle plastic, and a few experienced problems with the glasses not charging or feeling flimsy. Additionally, a small number of users felt the light could be brighter or that the carrying case was over-engineered and cumbersome.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as a "game changer" for... See more

User experience

Customers consistently note positive experiences with user experience, finding the product convenient,... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the product's effectiveness and... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, with many reviewers describing it as... See more

Service

Users describe positive interactions with service, with many reviewers finding it fantastic and helpful for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im very happy with this product. A larger battery would be an excellent addition but the product itself has delivered in waking me up before my 4 AM alarm clock and Im now able to go the whole morni... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the quality of these light therapy glasses and the ease of use! I struggle with seasonal moods and these seem to help me get through the dreary, gray days better. Though only used th... See more

Company replied

Rated 5 out of 5 stars

Changed my review from 1 to 5 stars. My initial issue was — I haven't got my order in 20 days. So I couldn't even assess the product itself. Unfortunately I still don't have ability to check o... See more

Company replied

Rated 5 out of 5 stars

As a sleep therapist I’ve used AYO glasses with clients with delayed sleep phase syndrome and seasonal depression. I’m amazed at the results and now wear them every morning myself. I have observed an... See more

Company replied


Company details

  1. Electronics Company

Written by the company

AYO is the World's First Circadian Health Wearable. It harnesses the power of blue light and the advanced AYO app to support your circadian rhythm so you can enjoy a healthier, happier and more active life. The AYO technology is based on over 20+ years of research and clinical studies from leading institutions worldwide such as Harvard, Oxford and NASA. Unlike trackers or generic sleep/health solutions, AYO taps into your circadian rhythm - a biological foundation that impacts all essential brain and body functions such as sleep, mood, metabolism, alertness, immune response, and many more. By using your own biology and light therapy, AYO enables you to venture beyond tracking and actually improve your health & wellness outcomes. AYO is scientifically proven to improve sleep, mood and performance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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Rated 1 out of 5 stars

Have not noticed any improvement using…

Have not noticed any improvement using the product

22 March 2023
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Reply from AYO

We apologize to hear that you have not yet experienced the desired effect from using AYO. Please know that we are dedicated to supporting you every step of your AYO journey, and we are here to assist you in any way we can.

It's important to note that the time it takes to achieve the desired effect from AYO can vary, ranging from a few days to several weeks, depending on your goal and individual circumstances. That's why we offer a 60-day, 100% money-back guarantee for all purchases made on our website, so you can try our product with peace of mind.

We kindly ask that you contact our support team at support@goayo.com, so we can better understand your case and provide personalized guidance and advice to help you get the most out of your AYO experience.

Best regards,
AYO team

Rated 5 out of 5 stars

Apple-like product!

Out of the box the product feels like something from Apple! The glasses work and feel great, I would highly recommend for anyone experiencing sleep issues especially during the winter and also especially when traveling to different time zones. 5 Stars!

17 March 2023
Unprompted review
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Reply from AYO

Thank you for the review! We are so happy to hear your positive impressions of our product and that you would recommend it to others!

Rated 5 out of 5 stars

AYO makes bright light therapy work for me!

AYO wearable bright light therapy glasses are the best! I notice the benefits of bright light therapy within 1 day of beginning use. I fall asleep easier, sleep more soundly, wake up easier, and have more energy during the day. It also seems to make my mood more resilient.

Bright light therapy has always been challenging for me to implement in my daily routine because I don’t spend time sitting in one place. By making a wearable, AYO has made it simple and easy for me to do. And the positioning of the light just above my eyes seems like it’s more efficient and consistent than just sitting near a light. Plus it doesn’t feel too bright and make my eyes feel overstimulated.

This is my second AYO wearable. The new model has a few updates that make it even better than the first! Starting a session is as simple as opening the glasses and wearing them for 20 minutes. That simplicity has made it even easier for me to get into a routine of doing the therapy every morning and any other time I could use a boost. Well done, AYO!

24 February 2023
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Reply from AYO

Dear Jessica, thank you so much for sharing your experience with AYO. We are very happy that you find AYO to be convenient for you due to being a wearable light therapy device, and that you have been enjoying its effects.

Sincerely,
AYO team

Rated 5 out of 5 stars

lots of tech product support from co…

lots of tech product support from co owner of co.
love new unit improvements

24 February 2023
AYO logo

Reply from AYO

Thank you for your review! We are glad to hear that you have been enjoying the new improvements in the new AYO.

Kindest regards,
AYO team

Rated 5 out of 5 stars

Life Changing

After using AYO for 2+ weeks now, I can say with 100% confidence that they work wonders for me! My sleep quality and energy levels are on a whole new level, and not sure how to fully describe this but I feel healthier. I’ve been an night owl my whole life and waking up early in the morning was a major pain, especially during the winter time. Moreover, as I am working from home, I could not get myself to follow a good morning routine (…snoozing the Alarm clock 3-4 times was normal for me) Since COVID-19 hit I have tried to work more on my health and sleep, especially reading up on best practices and trying them out. Eventually i stumbled up on Huberman (HubermanLab podcast) and realized how important it is to get 20-30 minutes of morning sunshine into your eyes within 1-1.5 hours after waking up to maintain a healthy circadian rhythm. I try to get as much sunlight every morning but during the winter this is almost impossible, so thats when these glasses came to my rescue. I use AYO whenever I am unable to get the much-needed circadian light from the sun in the morning, which is most days in winter. For me, these glasses are life changing, as I am finally able to maintain a correct circadian rhythm, good quality sleep and high energy during winter days. Thanks to AYO I believe this winter will be the first one in many in which I won’t experience SAD and winter blues. Could not recommend them more!!!

27 January 2023
Unprompted review
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Reply from AYO

Thank you very much for your elaborative review of our product and for sharing your experience with AYO. We are truly happy to hear that it is already making such a significant positive impact on your sleep, energy levels and overall health.

Rated 5 out of 5 stars

So far, it’s been great!

I’ve had my Ayo wearable for several months now and that’s been the winter I have felt at my best best, both mentally, and physically. I dread winters due to the short days and lack of sunlight and, therefore, I tend to feel low on energy and mood. After listening to many of Andrew Huberman’s episodes, I became so fascinated with health optimization. I learned that light, alongside sleep, nutrition and exercise, is fundamental to overall health and performance. Since then, I have been very conscious and experimenting with all kinds of products. I am using different trackers (e.g. Oura) and have seen the positive impact Ayo has had on my sleep and performance during the past months. I am also enjoying the app, which is beautiful although a bit limited at the moment. The team assured me that new features are coming soon, Apple Health integration is the one I am particularly interested in. Subjectively, I am also feeling much sharper, more alert and in better mood than previous winters. I have recommended this device to all of my health-conscious friends already and look forward to utilizing it more in the months to come.

22 September 2022
Unprompted review
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Reply from AYO

Thank you so much for sharing your experience with AYO! We are very happy to hear that AYO has had such a positive effect on you and that you are excited about our upcoming app feature releases. Stay tuned! :)

Rated 4 out of 5 stars

Quick response and delivery

Quick response and delivery. The product is very good.
On the flip side, it was not clear the new Android app is still not ready so I had to struggle with the old version. But the support I got from the company after that was timely and helpful.

12 January 2023
AYO logo

Reply from AYO

Thank you very much for sharing your experience with our product and company. It is appreciated. We apologize for the confusion regarding the app! We are happy to inform you that our new Android app is now live on the Play Store and we have also added the link to it on the QR code found inside the AYO packaging. Sincerely, AYO team

Rated 5 out of 5 stars

Very satisfied with my Ayo

Very satisfied with my Ayo. I work shifts and it helps me with the time changes. When I work the early shift I put it on when I get up and I’m energetic going to work. I also wear them when I come home and feel more energetic again for the evening. When I work late or night, I wear it before going to work and feel more energetic while working.

I also had some questions which were answered fast and satisfying by costumer support.

Great product.

10 January 2023
Unprompted review
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Reply from AYO

We are very happy to hear that you have been enjoying AYO and that it has been helping you have more energy and cope easier with the challenging time changes due to your shift work.

Rated 5 out of 5 stars

Good support, product works

Timely delivery, and customer support gave me a discount I forgot to apply as well as answering a question about when the Android app will be available (by February 2023, they said). The glasses work as promised for keeping my circadian rhythm in line with my preferred times to start and end the day.

9 January 2023
AYO logo

Reply from AYO

Thank you very much for sharing your experience with our product and company. We are happy to inform you that our Android app is now live on the Play Store. You can scan the QR code on the quick start guide inside the AYO packaging to download it and the activation key that you have received to access it.

Rated 5 out of 5 stars

Important part of my morning routine!

Since I developed a winterdip I've searched remedies to get me through these wintermonths. Besides taking sufficient amounts of Vitamin D, and taking light therapies, the AYO is part of my morning routine. The moment I wake up and wash my face I put on the glasses and make myself a coffee and breakfast. When I'm done with my coffee and breakfast the glasses turn off by themselves and I'm ready for the day.
It's a comfortable and easy to use product that is beneficial for a positive and good start of the day. Good support when you have questions too.
Highly recommended!

31 December 2022
Unprompted review
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Reply from AYO

Thank you so much for sharing your positive experience with our product! We are glad to hear that AYO has become part of your morning routine and you are getting the benefits from it.

Rated 3 out of 5 stars

Customer Service Redeems Reputation Sale went through after it had been…

Sale went through after it had been cancelled a week prior, which was aggravating…
However, reimbursement is forthcoming and customer service was quickly on it, so that raised a 1⭐️ rating to a 3⭐️⭐️⭐️

20 December 2022
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Reply from AYO

Dear Kelly,

Thank you for your review and for sharing about this problem with Affirm. We are sorry for your unpleasant experience - the Affirm payment process is done by a third party (Affirm) and, unfortunately, we have no control or influence over it until it's complete. We have, however, immediately reimbursed you after the order went through and the action was possible on our side. Any additional help that you may need from us, do not hesitate to reach out. Sincerely, AYO team

Rated 5 out of 5 stars

Ayo helps me during the dark months in Sweden

I have been using Ayo for years and have been very happy with it.
I have been living in Sweden where darkness is predominant during the winter months.
Using Ayo in the mornings and late afternoons has been part of my coping mechanisms.

Things I appreciate about Ayo:
- slick design and a nice case that I use when traveling (people are always curious when they see me wearing the glasses in the plane :D)
- the feeling of energy after use (be it placebo or real)
- balances my circadian rhythm, waking up in the dark mornings without an alarm
- easy to use

Improvement points:
- still using the old app, can imagine the new one is fixed: the app can be "buggy" sometimes

21 November 2022
Unprompted review
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Reply from AYO

Hello and thank you very much for sharing your experience with AYO! It's fantastic that you have been enjoying it so much and benefitting from its effects during the dark months and when traveling in general.

Rated 5 out of 5 stars

I really loved my product sadly a piece…

I really loved my product sadly a piece of the plastic broke off from it sometime in the summer and it became inoperable. We were unable to locate my order information. However they were very flexible about that and replaced it anyway!

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Very good support & the glasses are a life saver with 2 kids;)

Very good support and customer service! And the glasses are great, i wear it everyday and it is allmost a life saver;) with a newborn and a toddler! The glasses are very easy to use and you can just do other things in the morning while wearing it. I really feel a difference when not using it! I really recommend AYO!

1 September 2022
Unprompted review
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Reply from AYO

Thank you very much for sharing your AYO experience! We are very glad to hear about the positive effects from AYO, especially during this special period for you! :)

Rated 5 out of 5 stars

Great service

Our first Ayo worked great until one of the temples broke. However, Ayo sent us a new pair free of charge. The new one works just as well.

1 November 2022
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Reply from AYO

Thank you so much for your review! We are glad to hear that you are enjoying your AYO.

Rated 5 out of 5 stars

A worthy product

The support was great, the device is extremely easy to use and well thought in terms of user experience. I didn't expect the box where you keep the device to be so cool.
At first I experienced no results but after a week of usage the results came and now I bring it on with me everywhere. I consider getting another pair so I can keep one at the office and one at home.

10 October 2022
AYO logo

Reply from AYO

Hello and thank you so much for sharing your experience with AYO! We are happy to hear that you have been experiencing positive results from AYO and that you like the AYO case :)

Rated 3 out of 5 stars

Still no Android app

Too early to notice potential therapeutic benefits. However there is no app for Android; the app feature was thr selling point over the competitor. If it actually launches, I'll update my rating. Arms on glasses are a bit too long for me so the glasses slip down easily, but I do have a small head so they probably fit most adults fine

28 October 2022
AYO logo

Reply from AYO

Dear Nikki, thank you for your review. We are sorry to hear about the confusion with the Android app. We did our best to mention on our website that the Android app is not live yet but is coming soon. However, we will take a note to improve on that and make it more explicit. Rest assured, the Android app is coming and we will make sure to inform you personally once it is live.

As for the glasses slipping, one thing that you could try is to lift them up by squeezing/adjusting the flexible nosepiece so that it can sit better on your head.

In any way, our support team at support@goayo.com is available to assist you at any time. Thank you for your patience with the Android app.

Sincerely, AYO team

Edit: Dear Nikki, we are happy to inform you that our Android app is now live on the Play Store. Here is the link to it: https://play.google.com/store/apps/details?id=com.novalogy.goayo&hl=en&gl=US

Rated 5 out of 5 stars

Filled with appreciation ...

I had a few questions about using the Ayo under various conditions. The support rep was prompt in responding (not always the case these days), answered all my questions completely (again, not always the case these days), and helped me in the ways I needed help. I love my Ayo device and sure do appreciate the fact that the Ayo team truly cares about their customers and the results they get from using the device. 👍 😀

21 September 2021
Unprompted review
AYO logo

Reply from AYO

Dear Robert,

Thank you very much for sharing your experience with the AYO product and our support. We are very glad to hear that and we wish you a great time with AYO!

Sincerely,
AYO team

Rated 2 out of 5 stars

Marketing is great

Marketing is great, and your research on the page.
in real life, i have used it for 2 months consecutively (religiously) and i have not noticed a difference. Very expensive device...

21 September 2021
Unprompted review
AYO logo

Reply from AYO

Dear Jovana,

Thank you very much for your review. We are truly sorry to hear that AYO has not reached your expectations. Even though the vast majority of our customers have enjoyed AYO and its benefits, we understand that for some it might not be the best fit.

In such occasions, we are always available to provide personal guidance and support through our support center and over email. In case you would like to, you can reach out to us directly at support@goayo.com.

Sincerely,
AYO team

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