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See what reviewers are saying

Rated 1 out of 5 stars

Seems they have GONE OUT OF BUSINESS yet still taking orders. My order that I paid for never ARRIVED (listed as in stock and arriving in 3 days), no reply to my emails, the contact form on their... See more

Rated 5 out of 5 stars

The package arrived before the delivery time, which was a nice surprise since its normal delivery was fast as it was. The products was just as described, in brand new condition and of good quality.... See more

Rated 5 out of 5 stars

BRILLIANT! I'd never heard of this website but had best price for the game by a significant amount. Had various payment options. I was kept up to date by email from the order to dispatch to deli... See more

Rated 5 out of 5 stars

Cannot fault, very competative pricing and free delivery, this was the cheapest option on the the internet i could find and I did spend a considerable amount of time searching for the best price. Be... See more

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Software Company

Information provided by various external sources

G2G Limited is a high quality retailer of computer games, consoles and accessories. G2G are committed to providing the latest and greatest titles, as well as a wide ranging archive of fully refurbished releases. G2G is committed to unprecedented and personal customer service powered by our principles of highly competitive pricing, fast and effective service, and a genuine love for gaming on all platforms. Our relationships with distributors and publishers allow us to be a market leading specialist in getting the right games to you at the best possible prices. We are contactable at any time to service your needs on all issues regarding the highly competitive games retail market. https://s3-eu-west-1.amazonaws.com/tpd/screenshots/51010821000064000521468d/198x149.png?cache-bust=1549027717447


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price for a switch animal crossing…

Good price for a switch animal crossing new horizons edition. Better than elsewhere, fast delivery and arrived in good condition.

21 February 2021
Go2Games logo

Reply from Go2Games

Hey Antony,

Glad you were satisfied with all stages of the service process and that you rate us that highly! Follow us @go2gamesshop on Instagram to stay connected regarding everything we have planned for the rest of 2021!

Thanks,

Niro

Rated 5 out of 5 stars

Got everything!

A website that’s got pretty much everything you need as a gamer and a service that delivers in around 2-3 days! Lots of stock and helpful pay methods!
Great all round gaming supplier!

21 February 2021
Go2Games logo

Reply from Go2Games

Yes Darren!

Thanks so much for your review! Glad to hear you're enjoying the results so much. Check us out @go2amesshop on Instagram to stay connected regarding what we have planned for 2021!

Cheers,

Niro

Rated 4 out of 5 stars

Good service/products but delivery…

Good service/products but delivery don’t deliver in estimated time

20 February 2021
Go2Games logo

Reply from Go2Games

Hey there,

Thanks for your review - and apologies for your product not making it to you in the time estimated.

Unfortunately, and due to the pandemic, slight delays in delivery times can occur and have been occurring across the online shopping/delivery sector - and is probably the reason why it took a little longer for you to receive what you paid for.

That said, we are glad that what you received made you happy and that you were happy also with out service.

Follow us over on Instagram @go2gamesshop to stay connected regarding all we have planned for this strange year of 2021!

Cheers,

Niro

Rated 5 out of 5 stars
Go2Games logo

Reply from Go2Games

Dear Wendy

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Everything about the service was great

Everything about the service was great. Highly recommend

PS5 straight to the door next day delivery

17 February 2021
Go2Games logo

Reply from Go2Games

Dear Elaine

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 1 out of 5 stars

Still waiting on £200+ refund for faulty item.

I recieved a faulty product and contacted go2games to arrange a refund which was accepted. I was sent official DPD return documents which I sorted and my package was collected and returned to go2games by DPD on the 3rd of February. DPD even attached a photo of it being recieved. Go2games have since been ignoring many of my emails regarding my refund as I still (today is the 17th of Feb) do not have my refund. This item cost over £200.
When I do get an email response it is entirely generic and no attempt is being made to assist in the refunding process despite having had the item for 14 days.
I of course will not be purchasing from them again and would urge anyone considering them to look elsewhere. This is still ongoing and I will be contacting the financial ombudsman this afternoon.

17 February 2021
Unprompted review
Go2Games logo

Reply from Go2Games

Dear Jareth,

Our apologies for what you have unfortunately had to experience here. In the last six weeks, we have been compromised from time to time by colleagues either contracting Covid-19 and isolating at home, or colleagues isolating due to having been around others with the virus - all of which has at times limited what we are able to do/access.

That said, none of the above is a good enough reason for the delay you have experienced. Assuming at this point that your refund still hasn't come through yet, my colleague Elena, who is reachable via email at elena@go2games.com would b able to shed some immediate light on this matter. I understand that the last thing you want to do is to send another email but if the matter is still outstanding, she will be able to help bring it to a swift resolution.

With thanks,

Niro

Rated 5 out of 5 stars

after ps5 being sold for so long they…

after ps5 being sold for so long they finally came through Next Day Delivery Also 🔥🔥🔥🔥

16 February 2021
Go2Games logo

Reply from Go2Games

Dear Denz

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Great service, Great price.

Great service, quick delivery and really good price.

16 February 2021
Go2Games logo

Reply from Go2Games

Good morning

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish

Ordered two different products from Go2Games as different times. Seamless ordering process and very fast delivery. Customer service is fantastic and response time on social media is far above par compared to other company’s. Will be using Go2Games as my go to shop for anything in this category I need and would advise everyone to do the same as you won’t be disappointed.

15 February 2021
Go2Games logo

Reply from Go2Games

Dear Kirsty

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

PS5 came the next day

PS5 came the next day! Perfect service

15 February 2021
Go2Games logo

Reply from Go2Games

Good morning

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Easy to order of

Easy to order of. Fast delivery to I've orderd few games and all came on time would recommend

15 February 2021
Go2Games logo

Reply from Go2Games

Dear Marc

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Arrived early pleasure doing business…

Arrived early pleasure doing business with them

14 February 2021
Go2Games logo

Reply from Go2Games

Dear Dan

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Top delivery

PS5 headset arrived within 2 days and the company also contacted me to let me know about delivery.

14 February 2021
Go2Games logo

Reply from Go2Games

Dear Danny

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Great service next day delivery was…

Great service next day delivery was free and the product is perfect and all I magined it to be!

14 February 2021
Go2Games logo

Reply from Go2Games

Dear George

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered the item for a birthday present and was concerned it may not arrive in time due to current pandemic, but it was delivered earlier than stated, well in time for birthday.

13 February 2021
Go2Games logo

Reply from Go2Games

Dear Iain

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Excellent service

Quick service and arrived earlier than expected, thanks

13 February 2021
Go2Games logo

Reply from Go2Games

Dear David

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Happy customer

Sale went through smoothly and arrived before expected.

10 February 2021
Go2Games logo

Reply from Go2Games

Dear Matthew

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Very easy to order ,plenty of choice…

Very easy to order ,plenty of choice and quick delivery .

8 February 2021
Go2Games logo

Reply from Go2Games

Dear Cynthia

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 5 out of 5 stars

Xbox one controller

Received on time happy what I received

8 February 2021
Go2Games logo

Reply from Go2Games

Dear Ingus

Thank you so much for the positive review! We are so pleased you have enjoyed your experience with us!

We are a small community led independent company and if you have the time to leave a Google Review we would really appreciate it:

https://bit.ly/32kfJln

Also, if you would like to keep up with our latest news, community work and weekly competitions, give us a follow on Instagram @go2gamesshop.

Thanks again! :0)
The G2G Team

Rated 1 out of 5 stars

Order never arrived, took 3 months for someone to answer my email.

I ordered a Nintendo Labo on 12/11/20 as a main Christmas present and it did not arrive. My children were gutted, as they had asked for it and I stupidly thought it would arrive in time. I tried for 3 months to get in contact with someone about it and it wasn't untill my most recent email about leaving online reviews that someone finally got in contact and issued me a refund. I wouldn't recommend their customer service at all.

4 February 2021
Unprompted review

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