Horrible website. Directs to nothing useful. Where are the people to cast? Nowhere. How do I make a job application? Not possible. How do I delete my account when it's so useless? I cannot. Can... See more
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See what reviewers are saying
Barbara was professional, friendly, and patient as she helped this low-tech senior set up her account. What she did for me in bringing my photos to the 3 mg limit was really great and so helpful. Hats... See more
I signed up with Go Talent a while ago. They created an excellent page/account Unfortunately my circumstances changed partly due to Covid and I couldn't continue at that time. Customer Service... See more
The Go-Talent is encuraging me to pursuit my dream of working in the entertainment industry. Step by step they guide me very professionally, I am really impressed by the support Ive been given by Ann-... See more
4.3
Excellent
220 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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l am very happy to take my free…
l am very happy to take my free profile.... looking forward for the day 😀
31 March 2025
Unprompted review
Reply from GO Talent
Hi Donna,
Thank you so much for taking the time to share your experience with us, and a big congratulations on your Free profile! We're thrilled to hear that you've had a positive start and appreciate your kind words about our team. We wish you all the best as you continue to explore the benefits of your Free profile, and we're here to support you every step of the way. Good luck and best wishes from us!
Barbara was very helpful
Barbara was very helpful trying to find me a suitable role and helping me find my profile link and everything, the only problem is I find it a little bit difficult to understand her pronunciation but once you get used to it it’s relatively ok.
Thank you,
Yasmin SKERJANEC
31 March 2025
Unprompted review
Reply from GO Talent
Hi Yasmin. Thank you for your review! We're glad to hear that Barbara was helpful in finding a suitable role and assisting you with your profile link. We apologize that you had some difficulty understanding her pronunciation, but we're pleased that it became easier once you got used to it. We will work on improving our communication so that everyone feels well supported. Thank you again for your feedback! Go-Talent Team
I have worked with Go-Talent on and off…
I have worked with Go-Talent on and off for three months and have only positive things to say. They have a professional team, a trustworthy platform, and plenty of opportunities. I give them 5 stars!
25 January 2025
Unprompted review
Reply from GO Talent
Hi Joshua, thank you for your review! We're thrilled to hear that you've had a good experience. Our mission is to provide a trustworthy platform and diverse opportunities for talents. Your 5-star rating truly means a lot to us! 😊 Team Go-Talent
The customer support team is very good
The customer support team is very good. Very supportive and very quickly
1 October 2024
Unprompted review
A Very Warm Welcoming Service One Of…
A Very Warm Welcoming Service One Of The Very Best User Friendly Websites That Allows You To Put Yourself For Castings.
26 June 2024
Unprompted review
I would like to point out a decent fact …
I would like to point out a decent casting agency would not ask you for money up front, in other words you are paying someone for nothing but bs
11 March 2024
Unprompted review
Reply from GO Talent
Dear Jay,
Thank you for your feedback. We take all reviews seriously and strive to provide the best possible service to our customers. Unfortunately, we are unable to locate your details in our system, which makes it difficult to address your concerns directly.
To ensure that you are indeed referring to our service and not a competitor with a similar name, could you please provide us with more information? You can contact our customer support team directly at info@go-talent.co.uk, and they will be happy to assist you further.
We value your experience and want to resolve any issues you may have encountered. Please reach out to us at your earliest convenience so we can ensure you receive the assistance you need.
Brilliant service Barbara has been…
Brilliant service Barbara has been excellent in helping me and inspiring me
15 April 2024
Unprompted review
Been with Go talent for 4 months now…
Been with Go talent for 4 months now and the system for work seems to be very good with some offers and Interviews... look forward to this year....
27 March 2024
Unprompted review
Go talent are very professional polite…
Go talent are very professional polite and very helpful, great customer service support team.
15 March 2024
Unprompted review
John at Customer Support was an…
John at Customer Support was an absolute pleasure to deal with: he was professional, acted with urgency and most important - extremely empathetic. Furthermore, Go Talent UK's administration is excellent, regardless of whatever paperwork or query I have - their staff are always transparent and quickly resolved.
1 March 2024
Unprompted review
Mighty Helpful!!!
I got a call from Shean after I signed up for an ad on Facebook. I was always interested in doing extra work with productions ever since I was little.I liked how she explained it well and I didn't realize that there were also a lot of jobs that I think could fit me. Thank you! you were mighty helpful I'm really excited to start.
8 January 2024
Unprompted review
Scam-Spam calls with different numbers
I immediately saw with these reviews that they are a scam.
They call with different numbers and email you when they first call.
+442080894833
+442037699166
+442080893917
When you search these numbers no legitimate business address found, also one or two of the numbers results show up in Chinese or Japanese writing, very few results
20 December 2023
Unprompted review
I hope everyone that creates scams like…
I hope everyone that creates scams like that will face karma on some next level
28 October 2023
Unprompted review
Really lovely people to work with 😁
31 August 2023
Unprompted review
Update:
Update:
Following my previous negative review of Go-Talent, I wanted to share a recent development that sheds light on the company's customer service.
Subsequent to posting my review, I was pleasantly surprised when one of their representatives, Magnus, reached out to address my concerns.
In an unexpected turn of events, he swiftly facilitated a full refund within the span of a week. I appreciate his promptness in addressing the matter and acknowledging the issues I faced.
Magnus also expressed a desire for me to consider removing my negative review. While I understand that Go-Talent may be aiming for a more positive online reputation, I believe that honesty and transparency are of utmost importance.
It would go against my values to erase my review, given the real possibility that others might encounter similar difficulties that I faced. I believe that sharing my experience can help prospective customers make informed decisions.
In my opinion, for Go-Talent to truly garner positive reviews, it is imperative for them to not only focus on delivering their services effectively but also on upholding moral standards and fairness in their interactions with customers.
By doing so, they can establish a reputation that is not only built on successful outcomes, but also on ethical practices.
It is my hope that Go-Talent takes these sentiments into consideration and strives to provide a more balanced and ethical approach to their business practices moving forward.
This way, they can ensure customer satisfaction while also fostering a sense of trust and respect among their clientele.
12 August 2023
Unprompted review
Reply from GO Talent
Dear Ama,
Thank you very much for your time. It is greatly appreciated. We can now see that you have reviewed Go-Talent.co.uk, which is owned by the company Bynordictalents located in the UK. This profile relates to go-talent.dk, which is another website owned by a different company located in Denmark. We will make an effort to have Trustpilot relocate the review to the correct profile, situated in UK, London, as swiftly as possible. Thanks again, and have a fantastic summer. :)
I signed up for a free trial
I signed up for a free trial , was told that payment won ot be taken until I was happy. I was asked to create a profile which I did , after a week of no interest I tried to unsubscribe and cancel . I sent messages through my profile , called “customer service” and emailed. All of this was ignored and £79. Left my account. When I asked for a refund they said that I had used the service by filling a profile. I had emailed cancelling during the trial period yet they said by filling in the profile that I’d used the service. This is how they try to keep your money. It’s a front, I feel like an idiot. Please don’t fall for it .
2 May 2023
Reply from GO Talent
You have reviewed the wrong domain. We understand there has been confusion regarding the incorrect domain. We are here to help you rectify this situation. Please contact Trustpilot so they can move your review to the correct domain. It's unfortunate that the wrong domain, Go-Talent.dk, has been affected by an irrelevant review. We believe it's unfair for Go-Talent.dk to suffer from a negative review that pertains to a different English domain. Kindly get in touch with Trustpilot at your earliest convenience. Thank you.
They listen and act immediately
23 March 2023
Unprompted review
Asked for money 75.00
Asked for money 75.00 , English was not great , as soon as the phone rung it came up scam. They work illegally with casting directors. When i traced the number there was not a business attached to number
13 March 2023
Reply from GO Talent
Hello Audrey Giraldi,
We are unable to locate you in our system under the name "Audrey Giraldi". We kindly request that you send us an email, ID, or any other identifying information so that we can locate you in our system. We are interested in finding out what happened so that we can improve our processes. Additionally, we have noticed that you have left a review of our Danish profile on Trustpilot and it appears that you have been contacted by someone who speaks English. It is important that the review is placed correctly. Please contact us as soon as possible at info@go-talent.dk so that we can find a solution.
Best regards,
Luna Go-Talent.dk
This company is scamming people.
This company is scamming people.
Signed up and found their customer service awful. Cancelled and asked for refund, which took days to confirm. Got an email from them to say they were refunding me £45 on the 16th Feb. Noting came back. Just got a notification from my credit card and they have just taken another £35. Everything from the initial call, the customer service, and their promises are rubbish. STAY AWAY FROM THIS COMPANY.
10 March 2023
Unprompted review
Reply from GO Talent
Dear Gary,
Thank you for providing your feedback regarding your recent experience with us. We are sorry to hear that you faced issues and felt the need to leave a negative review. Our aim is always to provide the best possible service to our customers, and we take your concerns very seriously.
First and foremost, we want to let you know that we have processed a full refund for your purchase. We understand that delays in confirmation and notifications can be frustrating, and we apologize for any inconvenience this may have caused.
We would like to extend our sincerest apologies for any further inconvenience you may have encountered during your interaction with our customer service. Your satisfaction is important to us, and we are committed to resolving any issues you have faced promptly and effectively.
To better understand the situation and address your concerns, we kindly ask you to provide us with more details about the specific challenges you encountered. This will enable us to take the necessary steps to improve our processes and ensure a smoother and more pleasant experience for all our customers.
Rest assured that we value your feedback and are dedicated to making the required changes to enhance our services. We take pride in our reputation, and we do not engage in any dishonest or unethical practices.
Please reach out to our customer service team directly with the additional information, and we will do our utmost to resolve the matter to your satisfaction.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding and willingness to help us improve.
Best regards,
Go-Talent
Go-Talent resolve my issue
Further to my initial review Go -Talent have now resolved my issue with them and I am expecting a refund within a few days.
John in their complaints department was very helpfulI and after reviewing my emails understood that I had indeed tried to contact them to cancel my account within the 14 day grace period. The frustration was compounded by not being able to get through to actually talk to someone and my emails being unanswered. I hope Go-Talent will improve this in the future.
Thank you for following up my review and resolving my complaint.
Shirley ACHILLEOS
KL
8 March 2023
Unprompted review
Reply from GO Talent
Dear Shirley ACHILLEOS,
Thank you for taking the time to share your experience with us. I'm glad to hear that your issue has been resolved, and you are expecting a refund within the next few days. I apologize for the frustration you encountered while trying to contact us to cancel your account within the 14-day grace period.
Providing excellent customer service is our goal, and I assure you that we value your feedback. We acknowledge that there were communication challenges, and we will do our best to improve this aspect in the future.
I would also like to extend our gratitude for recognizing John from our complaints department, who was very helpful throughout the process. Your comments are essential to us as they help identify areas where we can enhance our service and create a better experience for our customers.
Once again, thank you for giving us the opportunity to address your complaint, and we hope you will give us another chance to demonstrate our improved service in the future. If you have any further questions or concerns, please feel free to contact us anytime.
Best regards,
Customer Service, Go-Talent
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