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Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Rated 1 out of 5 stars

Very poor customer service. I still have not received any reply or refund regarding my order. The company entered the wrong phone number in my order despite me informing them about the mistak... See more

Company replied

Rated 5 out of 5 stars

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more

Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Bad item

The product received (brake lever) did not match what was ordered and did not fit my motorcycle, even though it was selected according to the model.

24 September 2025
Unprompted review
Gmoto logo

Reply from Gmoto

Hey, send a message to reviews@gmoto.com and I'll try to find a solution to this situation.

Bartosz

Rated 1 out of 5 stars

Wrong part arived

Wrong part arived! Problems with return!

9 November 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry. Please contact me at reviews@gmoto.com and I'll try to resolve the situation.

Bartosz

Rated 3 out of 5 stars

Poor package

I ordered sparks plugs. It was delivered fast, but with very very poor package. Simply spark plugs were in envelope, in that paper box. No plastic bubble wrap, nothing. So, during transport, inside envelope, plugs get out of that tiny paper boxes and smashing each other. When I got envelope, it sound like your keys in keyring. When I contacted shop, they apologized and said, that if sparkplugs will be not working, they will refund. I will mount them in spring, so I will see. OK, that reaction is fine, but that mean for me, that I will be mounting them twice (removing fuel tank etc).

28 September 2025
Unprompted review
Gmoto logo

Reply from Gmoto

This situation shouldn't happen. Contact us once you've installed the spark plugs – if necessary, we'll find a solution.

Bartosz

Rated 1 out of 5 stars

No volvería a comprar más en GMOTO.

I ordered 16" inner tubes from them, according to their specifications, and apart from arriving a week later than expected, they were bigger than the wheel!

Their after-sales service is a scam, as I contacted them several times and got no response!
I had to keep them and they're useless to me!

In the end, I ordered several inner tubes from AMAZON and they arrived fine!
I returned one (because of the size) and they refunded me immediately!

In my opinion,
I would not buy from GMOTO again.

Les hice un pedido de cámaras de aire en 16”, según lo que ponían en sus especificaciones y a parte de llegar una semana después de la fecha prevista. Eran más grandes que la rueda!!

Es servicio post-venta es un fraude, ya que me puse en contacto con ellos varías veces y sin respuesta!!
Me las he tenido que quedar y no me sirven para nada!!

Al final pedí varias cámaras de aire en AMAZON y me llegaron bien!!
Una la devolví (por el tamaño) y me hicieron el reembolso inmediatamente!!

En mi opinión;
No volvería a comprar más en GMOTO.

3 September 2025
Unprompted review
Gmoto logo

Reply from Gmoto

Lamento esta situación. Gracias por sus comentarios. Esta información se enviará al departamento correspondiente de la empresa. Si necesita una compensación, por favor, contacte con reviews@gmoto.com

Bartosz

Rated 5 out of 5 stars

They have very good prices for…

They have very good prices for motorcycle parts and the delivery is fast. I was also impressed by the fact that I was ordering from a different country and they allowed me to select the payment on delivery option which is rare when buying from abroad. I totally recommend this seller for motorcycle and scooter parts. Bought many times from them, both motorcycle and scooter parts and I was always happy with what I got.

20 September 2025
Unprompted review
Gmoto logo

Reply from Gmoto

Thank you so much for the wonderful feedback!

Bartosz

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