Reliable and punctual as always. No 1 choice if available. Would appreciate though if the stop sending “please evaluate us” every time they deliver a package. When you have 8-10 deliveries a month, th... See more
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See what reviewers are saying
I'm happy with experience as at all the time I knew what is going on with a package through emails. Delivery itself was very quick, the delivery person did its job and went on its way further. The onl... See more
Always late but capillar as presence. Maybe should take care more about workers. They are ALL always under stress because they do 11-13 hours days to provide gasoline for the yacht of Daniel Křetínsk... See more
Company replied
Delivery person was friendly, patient and ensured that we heard him at the door, when the doorbell didn't sound.
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
Asks customers to review
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See how their reviews and ratings are sourced, scored, and moderated.
Good tracking system
19 August 2026
Very fast service and really on time
19 August 2026
Excellent service, fast delivery!
19 August 2026
Thank’s for dis
19 August 2026
No problems
18 August 2026
Reliable and punctual as always
Reliable and punctual as always. No 1 choice if available. Would appreciate though if the stop sending “please evaluate us” every time they deliver a package. When you have 8-10 deliveries a month, these generic messages become a nuisance and source of irritation, especially when you are a registered user…. Fix that please… If you can send 2-3 reminders, you certainly can fix the system to stop sending such messages to registered users.
16 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They lost my package and I had to…
They lost my package and I had to contact the support team to locate it, but once I contacted them it was located very quickly.
18 August 2026
Reply from GLS Denmark
Hi Thilunee
Thank you for reaching out 🤗
I can understand, it is a very unpleasant experience with my colleague you have had.
I have forwarded your experience to the right department.
I wish you a great day 💙
Best regards
Anders D - Customer Service
Reply from GLS Denmark
Hi Mia
Thank you for letting us know about your experience. 🤗
We do what we can to have all parcels delivered intact.
We need to have a closer look at the damage to your parcel.
Before we can do that, you must go to our website gls.dk/skade and report the damage.
Once we have received your report, we will look into the matter as soon as possible.
I wish you a good day 💙
Best regards
Anders D - Customer Service
Delivered on time
Delivered on time. Packaging in perfect condition meant that my 'treasure' was also in perfect condition.
18 August 2026
Delivery person was friendly
Delivery person was friendly, patient and ensured that we heard him at the door, when the doorbell didn't sound.
18 August 2026
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