Deceptive Marketing - Software does not match demonstration
I purchased the xBrat Chop indicator after watching a demonstration video that prominently featured automated buy/sell signal arrows on the main chart. However, the software delivered is strictly a sub-chart histogram and lacks the main chart signals shown in the marketing material.
When I contacted the CEO, Paul Bratby, to resolve this discrepancy, he admitted via email that the arrows shown in the video were merely "visuals" used for the presentation and were not part of the actual indicator. He stated: "surely you don't expect me to make the video twice as long explaining that each arrow is part of the presentation and not on the chart?"
As a consumer, I rely on the video demonstrations to show the actual functionality of the software. Using manual overlays to mimic automated signals that do not exist in the code is highly misleading. I requested a refund because the product was not as described, but the company has refused to take responsibility for this bait-and-switch.
Avoid this vendor if you expect the software to perform as it is shown in their promotional videos.








