Global Test Supply Reviews 923

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the competitive pricing and the high quality of the products, often noting that they found exactly what they needed at a better value than elsewhere. Many people also highlight the efficient and fast delivery service, with items arriving promptly and in good condition. The overall purchasing experience is often described as easy and straightforward. However, some customers experienced issues with their orders, including unexpected delays in shipping or receiving products that were not suitable for their region due to voltage incompatibilities. A few other people also noted inaccuracies in product descriptions, which sometimes led to unforeseen return fees or receiving items with short expiration dates.

What people talk about most

Product

Consumers generally express satisfaction with the products offered, often highlighting their quality and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

Price

Customers had positive experiences with price. Many reviewers found the prices to be reasonable, affordable,... See more

Order

Clients share ambiguous opinions on order. Many customers found the ordering process easy, with some praising... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was... See more

Company replied

Rated 5 out of 5 stars

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated... See more

Company replied

Rated 5 out of 5 stars

I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recom... See more

Company replied

Rated 5 out of 5 stars

The experience was excellent, but I can no longer make purchases because I can't access my account. It was canceled because I'm from Lima, Peru, but I make purchases for delivery in Miami, Florid... See more

Company replied


Company details

  1. Association or Organization

Written by the company

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.


Contact info

4.0

Great

TrustScore 4 out of 5

923 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The product was great but customer service substandard

The product was great. The challenge was the company forgot to ship my order and after about three weeks I wrote to inquire as to the arrival date of the product which prompted them to finally ship the items.

14 April 2026
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Reply from Global Test Supply

Thank you for bringing this to our attention, Seth, and for your feedback. We’ve opened a ticket to investigate the issue further.

Rated 5 out of 5 stars

It was easy to find and order the…

It was easy to find and order the equipmet I wanted. It arrived in a timely manner and works well.

14 April 2026
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Reply from Global Test Supply

Thank you so much for your comments, Matthew. We're glad you had a smooth transaction from start to finish. If you need anything else, you know where to find us :)

Rated 5 out of 5 stars

Price was first when shopped online…

Price was first when shopped online but what more I received is professional service . I did have to wait to receive this particular item . I believe maybe more updates on where it was and estimated arrival would have helped made me be less nervous about if it would arrive . Overall worth the wait on this item purchased .

14 April 2026
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Reply from Global Test Supply

Thank you for your thoughtful feedback, David. We’re glad to hear you were happy with the pricing and service. We do apologize for the wait and appreciate your suggestion regarding order updates. Clear communication is important, and we’ll continue working to improve in that area. Thank you again for your patience, and we’re glad to hear the item was worth the wait!

Rated 5 out of 5 stars

Great price and fast delivery

I purchased the Navac N1DX manifold. It was a great price and they had it in stock when it was on backorder everywhere else. It was shipped quickly and received it with no issues. I would highly recommend Global Test Supply and will definitely make other purchases in the future!

2 April 2026
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Reply from Global Test Supply

Thank you for your great review, Chris! We’re glad we had what you needed in stock when it mattered. We do our best to keep high-demand products available and are happy to hear everything arrived quickly and without issue. We truly appreciate your support and look forward to working with you again soon.

Rated 1 out of 5 stars

They try to sell products they dont…

They try to sell products they dont have, after three months of asking where my items were i asked them to cancel and they promptly sent me one item on the order. You will regret dealing with global test supply

14 April 2026
Rated 5 out of 5 stars

The experience was excellent,

The experience was excellent,
but I can no longer make purchases because I can't access my account. It was canceled because I'm from Lima, Peru, but I make purchases for delivery in Miami, Florida, USA.

I want to continue working with you by purchasing pH, conductivity, O2, turbidity, and other solutions.

Please let me know how I can continue making purchases without a registered account.

14 March 2026
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Reply from Global Test Supply

Thank you for your kind feedback, Januusz. We truly appreciate your interest in continuing to work with us.
Our customer service team will reach out to you to provide more details and assist further. In the meantime, you’re still very welcome to place orders directly through our website. Don’t hesitate to reach out if you need help placing an order or have any additional questions.

Rated 1 out of 5 stars

I purchased an item and it did not work…

I purchased an item and it did not work for me so I have been trying for over one month to return it and they just won't work with me.i keep getting the run around if I could give them zero Stars I would I will never work with this company again.

14 April 2026
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Reply from Global Test Supply

We're sorry to hear of your experience, Robert. We've opened a ticket to look into your situation and will get back to you as soon as possible.

Rated 5 out of 5 stars

Got what I paid for

Got what I paid for. My meter wasn't cheap, but the quality is top notch.

14 April 2026
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Reply from Global Test Supply

Love to hear that you're satisfied with your meter. Thank you for sharing your experience with us, Aaron.

Rated 1 out of 5 stars

Brother is leaking and I use it in the…

Brother is leaking and I use it in the attic. He destroyed somebody’s ceiling. I’m responsible for the expenses of my company. Product is still leaking.

14 April 2026
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Reply from Global Test Supply

We appreciate you reaching out, Warren. Our team will be in contact with you shortly to better understand your situation.

Rated 1 out of 5 stars

Still waiting on RMA replacement from…

Still waiting on RMA replacement from that order.

14 April 2026
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Reply from Global Test Supply

We're very sorry for any delay, Jack. We've opened a ticket to look into this for you and will get back to you shortly.

Rated 5 out of 5 stars

Price

Price, and shipping was exceptional.

14 April 2026
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Reply from Global Test Supply

Thank you so much, Jimi! We appreciate the support. Have a wonderful day.

Rated 5 out of 5 stars

Thankful I was able to get namebrand…

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was a breeze. Thank you for your assistance. I look forward to continuing working with Global Test Supply in the future.

14 April 2026
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Reply from Global Test Supply

Thank you for the great review, Dr. Stewart! We’re glad to hear you found great value in the products and that the quoting, payment, and shipping process all went smoothly for you. It’s nice to know everything stayed on track for your laboratory testing needs.

Rated 5 out of 5 stars

Great order.

No surprises. We received our order in perfect condition exactly as expected. Great business to work with.

14 April 2026
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Reply from Global Test Supply

Thank you for your review and support, Marius! We look forward to working with you again in the future.

Rated 3 out of 5 stars

Great products, problematic shipping

I appreciate that Global Test Supply offers reasonably priced, high-quality products, and their customer service representatives were helpful to the extent possible, but was dissatisfied with the shipping process and level of communication provided regarding orders.

My order ran into a number of shipping issues and delays, during which time I did not receive any status updates from GTS. I had to initiate all communications and follow-ups, and issues took a long time to resolve.

It took over a month to resolve an issue with my initial order -- to fix the issue, I was instructed to cancel and resubmit my original order, but the prices of the items I was purchasing had since increased by a total of ~$200. GTS did not honor the original prices I had placed the first order under. After placing the order again, shipping was estimated to be ~1 week. It took another month for the order to arrive due to stocking issues that I was not made aware of until I followed up with GTS.

14 March 2026
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Reply from Global Test Supply

Thank you for your detailed feedback. We’re glad to hear you were satisfied with our products and the support from our team, but we’re sorry for the delays and gaps in communication you experienced.
We understand the importance of timely updates and accurate lead times, and we regret that this was not your experience. Your feedback has been shared internally as we continue working to improve our processes and communication.
We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good Products, Good Prices, Great Service

Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated for R12. I found an affordable pair of Mastercool 3.5" gauges and protective boots and ordered them online. The checkout and payment process was quick and easy (Paypal), and GTS kept me updated on the progress of the order throughout. I will definitely consider Global Test Supply for my future AC needs.

13 March 2026
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Reply from Global Test Supply

Thank you for sharing your experience, Timothy! It’s great to hear that you were able to successfully refurbish your 40-year-old Snap-On AC manifold gauge set and find the right replacement gauges and accessories with us. We truly appreciate your support and look forward to helping with your future AC needs.

Rated 5 out of 5 stars

everything went very well

everything went very well. first time customer, very happy, thanks!!

14 March 2026
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Reply from Global Test Supply

Love to hear it! Thank you for choosing us, Mark, we look forward to working with you again.

Rated 5 out of 5 stars

Got my caliper and it was a real one

Got my caliper and it was a real one. And at a good price

14 March 2026
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Reply from Global Test Supply

Thank you for sharing your feedback with us, Alex. We are a proud distributor of many quality brands and are glad you were able to find what you needed.

Rated 3 out of 5 stars

Im still waiting for answer about the…

Im still waiting for answer about the stand i need for the cordsge meter i order

14 March 2026
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Reply from Global Test Supply

We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. We’re currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.

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