Global Seafoods Reviews 

1,148
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Prices used to be reasonable and now it costs almost double than what my local store is selling the same caviar for. It is their right to sell at whatever price they want but when I wrote about it on... See more

Company replied

Rated 1 out of 5 stars

I had a very disappointing experience with this store. The caviar I received was of poor quality. When I contacted customer support, they only offered a discount instead of a replacement. When I ment... See more

Rated 2 out of 5 stars

Tried to leave a review on their website but it looks like they can choose reviews. Late May 2023 I ordered 20lb of fish - Chum Salmon Fillet Portions 6 oz, 90% was fish tails and fish collars when it... See more

Rated 3 out of 5 stars

Packaging is a PROBLEM! Box is too big for 1 kg of caviar. 1 kg should be packed in 2 small packages, and in a much smaller cooler. Actual package with caviar was broken, ice was melted and all pl... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Our wide range of products come from our production in Kodiak, Alaska and from our partners who produce in Alaska, Oregon, Tennessee and Louisiana. Our prices on average are very competitive compared to local grocery, outlets and online stores being 20-70% cheaper. Awesome seafood products straight to your door.


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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1.9

All reviews

(1,148)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first time ordering chum…

This was my first time ordering chum salmon caviar form Global Seafoods. The whole process from beginning to the end was great.The red caviar was delivered on time and it was everything,we have expected and very tasty and great quality.

9 May 2018
Unprompted review
Rated 4 out of 5 stars

Fast shipping

Fast shipping, arrived still completely frozen. Good fish at a good price!

8 May 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Stacy!

We are thrilled that you are happy with our services and products. Let us know what we can do in the future to make your experience a 5 star experience! Cheers! We hope to hear from you soon!

Rated 5 out of 5 stars

All great

All great. Service, delivery and product! Try the ling cod. It is fantastic and can be cooked using your favorite halibut recipe.

7 May 2018
Unprompted review
Rated 4 out of 5 stars

Truly Great Crabs

The Best crabs I have had, I am from Maryland and I love crabs.

2 May 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Rapheal!

We are thrilled that you are happy with our services and products. Let us know what we can do in the future to make your experience a 5 star experience! Cheers! We hope to hear from you soon!

Rated 4 out of 5 stars

great product and fast shipping

great product and fast shipping . I will not go to a local store for fish ever again . I buy 20 lbs each time usually for my own use . the cod was great and I also like the flounder . I will get salmon also when the price is right .

1 May 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Michael!

We are thrilled that you are happy with our services and products. Let us know what we can do in the future to make your experience a 5 star experience! Cheers! We hope to hear from you soon!

Rated 1 out of 5 stars

they don't honor discount I was given…

they don't honor discount I was given during checkout. Will never buy anything from them again.

30 April 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Igor

We did honor the discount we offered you. You wanted more than what was being offered and when we told you we could not offer a higher discount than we offered you became irate. We offered free ground shipping, and you wanted free express shipping, which was not in the discount offer you received from us. When we stated this you only became angry. I was more than happy to ship your order with what was offered, but you wanted more than that for free which we cannot provide.

Rated 4 out of 5 stars

Order shipped out on Tuesday and…

Order shipped out on Tuesday and finally received on Monday. Crab was very warm and had a bad smell. I have contacted and informed Global Seafood. I have not heard back to see if they will be doing anything about it.
Global seafood called immediately and offered money back or resend order
Very good customer service!

17 April 2018
Unprompted review
Global Seafoods logo

Reply from Global Seafoods

Davis

We checked our calls and emails from the time when your order would have arrived. We received no calls or messages from you about this issue. Had we heard from you we would have tried to mend the situation immediately. We do apologize for the issue as it seems Fedex delayed your shipment and it went bad due to the delay. We can either have your order fully refunded or we can have it reshipped. Please either call us at (425)449-3165 or email us at info@globalseafoods.com.

Rated 5 out of 5 stars

Can't beat the service!

The service from this team was fantastic! I live in Mississippi and the order was here in a few days, frozen stiff! I was impressed by the size of the filets and the freshness of the fish. It wasn't my Calabash Row North and South Carolina Flounder, but it was good. I've got 10 lbs of it for a price that my local Whole Foods and Fresh Market couldn't touch. I'll Be Back...

16 April 2018
Unprompted review
Rated 3 out of 5 stars

Unlabeled Seafood Delivered to your door.

Shipping was good, shipment was trackable and was updated quickly. Crab legs look good. Fish sampler this is my issue, got the Alaskan 10 lb sampler, Only one fish of the supposed 4 types of fish is labeled. I have no idea what the other 3 fish are. There is a sticker with the package saying what they are, but honestly with out any labeling what so ever i have zero idea what I am eating. In my opinion anyone selling seafood that is shipped to a customer should have their food labeled. I did eat a portion of the unlabeled seafood it was good. I just do not know what I ate.

3 April 2018
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. There was a mistake in the order and it was immediately corrected. A fresh shipment was sent the next day. The fish was fresh and I am quite pleased.

27 March 2018
Unprompted review
Rated 5 out of 5 stars

Great Supplier!

Happy to have found them: good products at great prices!
Delivery was timely as promised.
Daniel in Miami Beach.

27 March 2018
Unprompted review

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