Global Edulink Reviews 

2,091
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I am currently studying the Extended Business Diploma. Global Edulink have been amazing in providing support and guidance. A huge thank you to my mentor Kasuni Williams for her in depth feedback and g... See more

Rated 1 out of 5 stars

Completed extended diploma in strategic mangement and leadership over 6 months ago. Never once replied to any phone calls throughout the course, rarely reply to emails. Provided letter saying I have... See more

Rated 5 out of 5 stars

I've recently started the NCFE Level 3 Understanding Mental Health course, and so far I'm very pleased with it. My mentor, Chanu Fernando was assigned to me within a couple of hours and contacted me i... See more

Rated 5 out of 5 stars

The course was concise and precise. The information they provided was accurate and it helped me revise my already existing knowledge in makeup. I felt I learned new things/tips from other areas briefl... See more

Company details

  1. Educational Institution

Written by the company

Global Edulink is a pioneering professional and vocational educational provider in the UK with a high adherence to quality education. We offer live online courses as well as classroom courses, so you can choose an option that suits your schedule. Our goal is to meet the needs of the youth with regards to employment both within and outside of the UK. Rather than focus solely on traditional streams of education, we aim to build a bridge that spans the gap in employability skills in response to the demands of an evolving workforce. Our reputation as a leading provider of professional and vocational training as well as workforce development has helped us build trust with our community of learners scattered all around the world. We are proud to be able to provide versatile and dynamic higher education to our community in industries diverse and ranging from Accounting & Finance, Project Management, Business Management, Information Technology, HR & Leadership, Sales & Marketing and Veterinarian courses to life skills such as Yoga, Life Coaching, Gardening and Baking.


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4.1

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TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,091)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

GlobalEduLink.com: Feels Like a Scam

My experience with GlobalEduLink has been nothing short of disappointing and frustrating, and at this point, it feels like a complete scam.

I purchased a course from them in November 2023, and despite multiple requests, I didn’t receive access to the online course until March 2024—a delay of several months. This level of delay for something I paid for upfront is already unacceptable.

After a few months of studying, I needed the official book that was supposedly included in the course. I had to request it multiple times before finally receiving it. Fast forward to August 2024, I requested the official book again and, most importantly, the exam voucher, which is an essential part of completing the course and obtaining certification.

Since then, I have received nothing but vague responses telling me to wait. It's now mid-December 2024, and I am still waiting. Months of delays, ignored requests, and unfulfilled promises have left me feeling cheated out of both my money and time.

If this isn’t a scam, I genuinely don’t know what to call it. GlobalEduLink has failed to deliver what they promised and has shown a shocking lack of accountability and professionalism. Based on my experience, I would strongly advise against trusting this company with your money. Save yourself the frustration and look elsewhere for a reliable provider.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Unresponsive and unprofessional

I have waited 5 months so far to receive my CIPD membership whilst studying without this access. I’ve raised in numerous times to no resolve yet.

The CIPD refer to working with your tutor to plan assignments. I rarely get a response from mine until I escalate to the programme manager.

None of my assignments are looked at in the specified timeframe and I now have 3 outstanding for over a month.

Currently they are holding up my employment screening as they have not paid CIPD despite me paying them back in June. Despite calling customer service and sales multiple times, it always goes to voicemail.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

I've used Global Edulink a couple of…

I've used Global Edulink a couple of times and have found it to be a solid online learning platform. The courses are generally well-structured and cover a decent range of topics.

The platform provides some helpful interactive features and is very easy to use.

Overall, Global Edulink is a good option for anyone looking to learn new skills online.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Feels Like a Scam – Extremely Disappointing Experience

I am writing this review in the hope that Global Edulink will finally address my concerns. I purchased a PRINCE2 course (Foundation and Practitioner) on the understanding that it included access to the official PRINCE2 eBook, as advertised, alongside other course materials. However, it has now been over two months since I requested the exam voucher required to access the eBook, and despite multiple follow-ups, I have received absolutely nothing.

The company initially promised that the voucher would be provided within 7–24 working days, which would have been by early November. Since then, there has been complete silence, with my last several emails ignored for over a month. Without the eBook, the course materials are incomplete and almost useless, making it impossible to progress with my studies.

This experience has left me questioning the company’s legitimacy and whether they are truly Axelos-approved. Their failure to deliver a core part of the course package is unacceptable. While they boast numerous positive reviews, I’ve noticed they repeatedly spam customers with offers and incentives to leave glowing feedback in exchange for "freebies." This raises concerns about the authenticity of many of their reviews.

At this point, I feel completely let down and misled. I urge Global Edulink to resolve this matter and provide what was promised. Otherwise, I will have no choice but to escalate further.

Potential customers should tread carefully—based on my experience, this company cannot be trusted to deliver what they advertise.

13 December 2024
Unprompted review
Global Edulink logo

Reply from Global Edulink

Dear Reviewer,
Thank you for sharing your concerns, and I’m truly sorry to hear about your disappointing experience. We understand how frustrating it must be to wait for the exam voucher, especially when it affects your access to the official PRINCE2 eBook and your ability to progress with the course.

We deeply regret that our communication has fallen short of your expectations. This is not the level of service we aim to provide. While we cannot locate your details in our system from this review, I want to ensure this matter is resolved immediately.

Please contact me directly at info@globaledulink.co.uk with your full name, order details, and any reference numbers. I will personally review your case, prioritise the issuing of your voucher, and confirm the delivery of all promised course materials, including the eBook.

We are a legitimate, Axelos-approved training provider and are fully committed to delivering the products and services we advertise and ensuring that our learners receive high-quality products and services that meet their expectations. While we welcome feedback—positive or negative—as a means to improve, maintaining trust and transparency with our learners is paramount.
Our priority is to build genuine trust and transparency with our learners by delivering a reliable learning experience that speaks for itself. Any reviews we receive reflect the authentic experiences of our customers, and we use this valuable feedback to continuously improve our offerings and service.

Again, I sincerely apologise for the inconvenience you’ve faced. Please contact us so we can resolve this promptly and help you progress smoothly with your studies.

Best regards,
Global Edulink- Student Support.

Rated 5 out of 5 stars

Good course.

Good course.
Easy to gain qualification
Brill videos
Helped very good in my teaching. taught me a lot of skills

13 December 2023
Unprompted review
Rated 5 out of 5 stars

I did one of the digital asset courses…

I did one of the digital asset courses as an intro. V beneficial and informative in an easy to understand video plus notes format. For me whose old fashioned I like to make my own notes I was able to take my time.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Unprofessional. They take your money and do not provide the service. It is impossible to finish the course in the allocated time when the marking is so slow and there is no proper guidance. I wish I could attach photos and documents to show how bad and unprofessional they are.

I was sold the level 5 diploma course in computing earlier than I was ready to start it, on the understanding the course could be suspended until I was ready to start. When the time came to start I saw that the course had not been put on hold and I had therefore lost 6 weeks of access to it.

They did eventually (after many, many emails fobbing me off and telling me different things) add some time to my account.

The course materials are badly organised, with most of the module's materials contained in a single document which cannot be downloaded and a bunch of other empty section titles with hyperlinks to nothing.

All the guidance states that you must get approval for one section from your mentor, before heading on to the next section. Well, my mentor took a month to approve my first assignment (an assignment whose mark doesn't contribute to your final grade). I had asked what was expected for it and she basically just told me to look at the guide. The guide being as good as useless and not wanting to look lazy or get it wrong, I sent a 5,000 word essay and got no feedback for nearly 2 weeks. At which point she told me I needed to write more!

I included some points she had mentioned and ended up resubmitting a 6,000+ word essay...which I got no feedback on for 20 days, and when I did get feedback it was only because I had complained!

This course contains a minimum of 3 assignments per module and 10 modules. If a similar word count is expected for every assignment (even the unmarked ones) then this course requires 180,000 words...and if the response times to get your assignments accepted are all like they were for my first assignment (a month), then you need 2.5 years...and that's just to get feedback...not to mention writing your epic assignments.

Now they are telling me that I am not entitled to a refund because the 15 day "cooling off period" has passed. They knew I wouldn't be starting the course for at least a month after I paid for it in the first place and I was told that that would not be in any way an issue.

I will be complaining to ATHE but in the mean time please save yourself the stress and money of signing up with this farcical company.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Comprehensive, flexible, great value

I took an administrative assistant course that was packed with real world examples and tips that I could use right away. I got my first job in administration afterwards. I really appreciate how comprehensive the material was and the value I got. I believe employers appreciate to see your interest in learning, so taking courses with Global Edulink is a great way to show your commitment to become better. I definitely recommend!

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Title: Fantastic Tool for Parents and Schools



Edulink has been a game-changer for staying connected with my child’s school. The platform is incredibly user-friendly and provides everything I need in one place—timetables, homework updates, messages from teachers, and even attendance records.

As a parent, it has made communication so much easier and more efficient. I always feel informed about my child’s progress and any school updates. The app runs smoothly, and I love how intuitive it is to navigate.

Overall, Edulink has taken a lot of stress out of managing school-related tasks. Highly recommend it to parents and

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding company to deal with!

I recently had an outstanding experience with Global Edulink. Their customer service is truly exceptional, and I was particularly impressed by one of their employees, Michelle Fernandes.

Michelle went above and beyond to assist me with my issue. They were not only knowledgeable and efficient but also incredibly friendly and patient. Their dedication to ensuring I was satisfied with the service was evident in every interaction.

Thanks to Michelle and the entire team at Global Edulink, my problem was resolved quickly and smoothly. I highly recommend this company for their top-notch customer service and commitment to their customers. Keep up the great work!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Course, passed exam!

I did the ITILv4 course with Global Edulink and I was very pleased with it. Very responsive and organised course material. Definitely recommend.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of interacting with Michelle Fernandes from Global Edulink

I recently had the pleasure of interacting with Michelle Fernandes from Global Edulink, and I am thoroughly impressed with the level of service I received. From the moment I reached out, Michelle Fernandes was attentive, professional, and incredibly helpful.

They took the time to understand my needs and provided clear and detailed information about the training programs available. Their friendly demeanour and willingness to go the extra mile made the entire process smooth and enjoyable. I particularly appreciated their prompt responses and the way they handled my queries with patience and expertise.

Overall Michelle Fernandes exemplified excellent customer service and made a significant positive impact on my experience with Global Edulink. I highly recommend their services to anyone seeking assistance with training programs.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

I undertook a bsl course and they have ripped me off.

I undertook a bsl course. Completed level 1 and 2 after a struggle. Requested bsl 103 for months and received no booking. They have taken my money and now just ignoring me. I feel let down and out of pocket. I've studied hard and have been patient but they have just taken my money. The course is no longer available and they seem to have just shut me down. Not only am I let down but it had impacted on my effort to learn bsl and hindered my progression. Terrible course and I'm now seeking to be compensated because they have failed me. DO NOT DO THIS BSL COURSE. THEY WILL TAKE YOUR MONEY AND FORGET ABOUT YOU. ABSOLUTELY DISGUSTING.In a climate where I'm seeking to be part of the signing community to help others and in an environment where the deaf community need this kind of support and require people to learn BSL.just so wrong to treat people this way.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

It was a very good learning journey

It was a very good learning journey with Global edulink. I purchased a course bundle includes PRINCE2 foundation & practitioner and ITIL4 foundation. All 3 courses are great. High quality learning content and received excellent support. I was able to successfully passed the Prince2 foundation exam recently. I have no hesitation to recommend them.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

I recently completed Pearson BTEC Level 7 Extended Diploma in Strategic Management & Leadership course

I recently completed Pearson BTEC Level 7 Extended Diploma course from global edulink as part of pre-MBA to top up into MBA programme in a University. I was able to obtain admission to a University's MBA fast track programme after submitted all my documents along with this Level 7 Extended Diploma certificate. It is a pleasure and thankful to everyone supported me at global edulink.

14 November 2024
Unprompted review

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