Global Edulink Reviews 

2,091
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I am currently studying the Extended Business Diploma. Global Edulink have been amazing in providing support and guidance. A huge thank you to my mentor Kasuni Williams for her in depth feedback and g... See more

Rated 5 out of 5 stars

Global Edulink has an excellent selection of courses and even better customer service too, very happy with my decision to study through them.

Rated 1 out of 5 stars

Completed extended diploma in strategic mangement and leadership over 6 months ago. Never once replied to any phone calls throughout the course, rarely reply to emails. Provided letter saying I have... See more

Rated 5 out of 5 stars

I've recently started the NCFE Level 3 Understanding Mental Health course, and so far I'm very pleased with it. My mentor, Chanu Fernando was assigned to me within a couple of hours and contacted me i... See more

Company details

  1. Educational Institution

Written by the company

Global Edulink is a pioneering professional and vocational educational provider in the UK with a high adherence to quality education. We offer live online courses as well as classroom courses, so you can choose an option that suits your schedule. Our goal is to meet the needs of the youth with regards to employment both within and outside of the UK. Rather than focus solely on traditional streams of education, we aim to build a bridge that spans the gap in employability skills in response to the demands of an evolving workforce. Our reputation as a leading provider of professional and vocational training as well as workforce development has helped us build trust with our community of learners scattered all around the world. We are proud to be able to provide versatile and dynamic higher education to our community in industries diverse and ranging from Accounting & Finance, Project Management, Business Management, Information Technology, HR & Leadership, Sales & Marketing and Veterinarian courses to life skills such as Yoga, Life Coaching, Gardening and Baking.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,091)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service / refunds

Almost 2 months since I requested a refund, a few weeks since they would “expedite” the request. No communications, no refund, horrible customer service

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I completed the Level Diploma in…

I completed the Level Diploma in Cosmetology with Global Edulink in 2021 while working full-time. The flexible online platform let me study whenever I wanted, the content was excellent and practical, and the website was easy to use. It perfectly fit my busy life and gave me the qualification I needed. It helped kick start my career, I could earn and work. Highly recommend!
Thank you Global Edulink!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT GIVE YOUR MONEY!!

I didn’t want to give even one star!!

DO NOT WASTE YOUR MONEY!!!!

This company gave me wrong information and they took my money and they did not give me back and their mentor called me and shouted at me on the phone.

They was so friendly in the beginning until they take my money and they did not respond me after that.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Learning is fun at globaledulink

It is a very nice and relaxing experience. You study on your own time at your own pace. You can go over videos . The course is detailed. You can understand .
You can be equipped for the world of work .

9 November 2025
Unprompted review
Rated 3 out of 5 stars

Sweet and Bitter

Overall I like my experience with Global Edulink but even passing my course about a year ago,my certification is still pending with Global Edulink and you guys are not even responding to my emails.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

ITIL 4 Foundation: No Voucher - Partial refund never received

ITIL 4 Foundation:

I paid a monthly fee to Global Edulink to be granted a voucher for ITIL 4 Foundation.

After paying the amount I I phoned, emailed and requested help on their website without help to actually getting the voucher.

After a couple of weeks I managed to get an email response from Global Edulink stating they are having "voucher issuing issues" and cannot issue any vouchers at the moment.

This was the start of an back and forth email trail now into it's 25th reply over the last 12 months, after the voucher issuing issue could not be resolved I requested a refund of my funds paid as Global Edulink cannot deliver the service I have paid for. To my horror Global Edulink offered me 60% of my total paid amount back in refund stating the amount they keep is for administrative costs... Yet to understand what administrative cost they are referring too.

But as my luck goes Global Edulink suffered an issue with their refunds and this casued a backlog of all other refunds, while typing this the first refund email was 3 months ago.

I would never recommend Global Edulink to anyone and I remain sceptical about the 5 star reviews.

For ITIL related courses, check the web, much more Trustworthy companies out there.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great for Flexible Learning and Career…

Great for Flexible Learning and Career Boost

I recently completed a course with Global Edulink, and overall, I had a really positive experience. I wanted something that I could fit around work, and their platform made that easy — everything was online, and I could study at my own pace without any pressure.

The course materials were clear and well-organized, and I liked that I could go back and rewatch lessons whenever I needed to. The final assessment was straightforward, and I got my certificate quickly after finishing. It looks great on my CV, and I’ve already mentioned it in job applications.

If you’re self-motivated and looking for an affordable, accredited online course to improve your skills, I’d definitely recommend Global Edulink.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

No Access, No Refund – Avoid This Company

I enrolled in the Opera Cloud course, which was advertised as including access to the Opera Cloud PMS software – essential to complete the training. I submitted the required request form and followed up multiple times. Each time I was told there were “technical delays,” but no access was ever provided.

I eventually requested a refund, but this was ignored. I still have neither access to the software nor my money back.

This company failed to deliver the core service it advertised and refused to honour a refund request. Very unprofessional and disappointing. I strongly advise others to avoid.

11 September 2025
Unprompted review

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