Global Bike Reviews 

461
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... See more

Rated 1 out of 5 stars

Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... See more

Rated 1 out of 5 stars

I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... See more

Rated 1 out of 5 stars

Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.


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TrustScore 1 out of 5

461 reviews

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All reviews

(461)

1 review in the last 12 months

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Rated 4 out of 5 stars

Great product. Fast delivery

I ordered some accessories from the site and they arrived within two days. This may not sound overly impressive by living in the north of Scotland it is rare to see deliveries that efficient. Product was great also

9 November 2014
Unprompted review
Rated 5 out of 5 stars

Good

I am happy to recommend Global Bike as a reliable supplier of bike parts and would order from them again.

30 October 2014
Unprompted review
Rated 4 out of 5 stars

Easy to order and arrived quickly, great service.

My bike came quickly and had been put together well, unfortunately there was a couple of chips to the paintwork, probably from a slipped spanner when putting the bike together. I'm likely to scratch it on my first ride out so not to worried, and probably wouldn't have been obvious to whoever put the bike together. Great value, good service. Thanks

26 October 2014
Unprompted review
Rated 5 out of 5 stars

Great old fashioned service, thank you

Needing some advice at last minute about an annoying notice from the bike, I rang Global given the fact my bike knowledge is limited to changing tubes and pumping them up... I took the bike down at short notice, was welcomed with the offer of a brew and after about 45 mins left with the bike in a much better state than it went in.
Good old fashioned customer service is rare these days. Not here it isn't.
Cheers Jim.
Phil

25 October 2014
Unprompted review
Rated 5 out of 5 stars

Love my new gorgeous bike. Thanks Global for all your help.

I knew I wanted to buy a road bike using my works cycle to work scheme. I went to Global and they really helped me to understand all the options. I tried three bikes and found the perfect one for me. First class service, nothing was too much trouble. I've been out a few times now on my new Lappiere and it's comfortable and has all the little extras that make me feel safe as a new road cyclist eg extra set of brakes on top handle bars and 3 large gear sets. Thanks Team Global you're ace!

11 October 2014
Unprompted review
Rated 5 out of 5 stars

to win up the service in one word...WOW

Excellent communication was given about the state of my order. And nothing was too much trouble. Including delivering the bike to me personally because of my constraints in taking delivery of the bike. Superb and I recommend to anyone especially as my bike was an absolute bargain

29 September 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I orderd a 'cross bike for my daughter on a Thursday morning, it was delivered Friday lunchtime. Fantastic communication about delivery and I was able to say to leave it with the neighbour as i would be out at that time. The bike was also the best price we could find anywhere. I would absolutely use global bikes again,

18 September 2014
Unprompted review
Rated 5 out of 5 stars

Awesome price and great service!

I was amazed to find the bike that I wanted for £640 cheaper with Global Bikes than it was in a supposedly 'cheaper' larger bike store!!! I was so impressed by this. When the bike arrived, it was packed well, set up well and was just amazing really!

16 August 2014
Unprompted review
Rated 3 out of 5 stars

Great price but new bike not in A1 condition

Looking for a certain model of bike and found it on this site for a great price, the delivery options were also fantastic and suited my work schedule. Unfortunately upon first inspection the rear wheel had slight damage in the way of a buckle. I was looking to upgrade the wheels at some point so will have to sooner rather than later. The gears needed adjusting but I accept that maybe new bikes are not set up. Returning the bike would not be cost effective as it would cost me £30-£40 and I'd be without a bike.

I did email the company stating all this but never had any acknowledgement or type of reply.

2 August 2014
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, and the cheapest by far. Would definitely look these guys up again. Quick delivery, and well packed.

What more could you want??

Thanks!

31 July 2014
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Ordered online. Easy transaction and delivery was super fast. Been to the shop before and that was a brilliant service too. Can't say anything bad. These guys are exactly what a bike shop should be but so many fail to achieve. Top class.

28 July 2014
Unprompted review
Rated 5 out of 5 stars

Excellant

Excellant service, informed about order process throughout and given a different option when my original choice wasn't available.

18 July 2014
Unprompted review
Rated 5 out of 5 stars

Superb Service, Ultra Quick Delivery

Bought my first road bike from Global Bikes last week, excellent advice by telephone from their friendly team of staff.
Ordered the bike one morning and it had been delivered by the next, couldn't have been easier and the bike was all set up and ready to go other than setting the handlebars straight. Great priced bike and no other sites came anywhere near the price delivered.
Would definitely recommend and use again!

16 July 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant value

As I am heading for the Scottish highlands shortly, I wanted to go prepared for anything. Being on my bike space for carrying stuff is limited. Things have to be washable/dryable even when there is no artificial heat source. I thought it was going to cost me a small fortune, yet I was pleasantly surprised that I could get what I needed at great prices.
Delivery was fast and the quality of the items as expected. I have used Global before and will certainly check them out again in the future. Dealing with them saved me over £100.

2 July 2014
Unprompted review

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