After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperati... See more
Company replied
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After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperati... See more
Company replied
Received items a couple of days later than they were originally promised. Items didn't fit, but there's no return label for customers in Ireland. But there is label for customers in UK. No mention... See more
When ordering rackets, a confirmation letter was not sent. A few days later, I received a refusal due to the fact that the manufacturer does not deliver its product to my country. This is a lie, I onl... See more
Ordered something by mistake, reached out right away to cancel before the order was gonna be processed... useless customer service told me it was too late (5min after the order was made... shipping co... See more
No recent history of asking for reviews
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Replied to 60% of negative reviews
Typically replies within 1 month
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I would recommend tennispoint.be. I have bought new rackets and stuff and the entire shopping experience has been smooth and confortable.
I have purchased an item almost two month ago and still didn’t receive the item.
I am very happy with the service and prices. I bought tennis shoes and a bag
is a good site for my little girl. I always find what I need for her tennis.
The products are at good prices.
Thanks
Great services with products you don’t find easily elsewhere
It was my first time with tennis point. All went smooth, delivery though took a bit longer than declared.
I ordered a special edition Babolat tennis bag that can fit 6 racquets, however I was very disappointed when it arrived as its quality is really poor and doesn’t even have an isothermal compartment.
Nice selection of items usually at good qualities.
Prices at offers can be improved.
More mailing/posting options are needed.
Tennis point is one of the best web shops for tennis equipment I ever used. Safe payment, fast shipment, good service before and after sale.
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