The tickets arrive, hotel was booked, transfers worked. This is not a cheap product so I was very surprised at the lack of information forthcoming after purchase. Purchased around Dec, despite a n... See more
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See what reviewers are saying
Hotel was great, great location. Groningen was a beautiful City. With lots of great restaurants, People. An overall fabulous experience. Only downside really was the Hotel had no Air con. Which would... See more
Company replied
Amazing F1 trip! Everything was perfectly organized from start to finish. A special thanks to our guide, Caressa, who was always friendly, helpful, and made the whole experience stress-free. Highly re... See more
Company replied
It was well organised & friendly. Sara was fantastic & could answer all our questions or follow it up if she wasn't sure. The other people in the group were lovely too. Great experience.
Company replied
Company details
Written by the company
Based on our motto ‘For the Fans’, we at Global-Tickets aim to give you the most amazing event experiences. With over 12 years of experience in ticketing & travel organization and an incredibly established network of suppliers, nothing is impossible for us. From helicopter flights to the event to VIP experiences on rooftop terraces. From travel packages including hotel, event-transfer and on-site tour guides to our very own Global-Tickets Village including modernized luxurious Glamping tents – All is set for you!
100% Ticket Garantie
Written by the company
- Wir gehören zu den größten Ticketagenturen Europas und bieten unseren Kunden eine 100% Ticket Garantie für Events aus den Bereichen Sport, Musik und Entertainment.
- Sichere Bezahlung
- Höchstmöglicher Datenschutzstandard durch sichere SSL-Zertifikate für alle Onlinebuchungen sowie eine jährliche PCI DSS-Zertifizierung , die höchste Standards bei Kreditkartenzahlungen garantiert.
- Kostenloser Ticketversand weltweit
- Bei Global-Tickets erhalten Kunden weltweiten kostenlosen Ticketversand.
Kostenloser, voll versicherter Versand
Ihre Tickets sind auf dem gesamten Versandweg zu Ihnen voll versichert. Die Versicherung endet erst mit der Zustellung durch das jeweilige Versandunternehmen. Sofern Ihre Tickets postalisch versendet werden, wird die erfolgreiche Zustellung Ihrer Tickets in der jeweiligen Sendungsverfolgung des Versandunternehmens bestätigt. Die Zustellung der Tickets erfolgt gegen Unterschrift oder durch Zustellung in Ihren Briefkasten.
Contact info
Het Kwadraat, Lübeckweg 2, 9723HE, Groningen, Netherlands
- support@global-tickets.com
- global-tickets.com
4.4
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Global-Tickets
Hello Ivanov,
Thank you for your feedback.
We are glad to hear that everything is working well for you.
We appreciate your kind words.
Best regards
Your Global-Tickets Team
Everything went wrong
Everything went wrong. Imagine working hard for a year to get experience package for F1 Suzuka GP and in the end get a cancellation for your tickets as actually no package was left for you and than argue to get at least some kind of compensation as Starter package still costs more then a sit at B2 stand but the company thinks different. On the Thursday, when all of the activities start and I could enjoy everything before Friday practice and interviews, I had no tickets. This is the worst experience ever and my vacation is ruined. Don't recommend at all
26 March 2026
Unprompted review
Reply from Global-Tickets
Dear Varvara,
thank you for your feedback.
We’re sorry to hear that you weren’t satisfied with your order. We’ve just reviewed your case and noticed that you’re already in contact with our customer support team. Our team will, of course, find a solution to your issue.
Your Global-Tickets Team
Easy instructions with information
25 March 2026
Reply from Global-Tickets
Hello,
Thank you for your feedback.
We are glad to hear that the instructions and information were easy to follow.
It is nice to know that everything was clear for you.
Best regards
Your Global-Tickets Team
Despues de reclamar en esta página, global-tickets dice que no entiende porque reclamo
After complaining on this page, Instagram, and Google, Global Tickets sent the tickets yesterday. BUT they didn't send the complete package. We bought tickets with the expectation of meeting the driver(s), and today (Friday the 20th) they wouldn't let us into the VIP area. They asked for a pass that never arrived. Now we're watching the race from the location Global Tickets chose, not the one we wanted (and bought the tickets from). TERRIBLE SERVICE... NEVER AGAIN
To summarize my complaint, I purchased tickets in November 2025 for the March 2026 MotoGP Brazil event – the Chicane Experience Package, which included race entry, a Guided Paddock Tour, the Team Garage Experience, and the MotoGP™ Rider Appearance. However, I received the tickets one day before the event, which included race tickets and a link for entry to the Chicane. We were denied entry because the Chicane link alone did not work. Printed credentials (which were not received) or a QR code were required, neither of which was included. Therefore, I paid for a package that included seats and the experience, but I only received a seat ticket; I overpaid. Furthermore, customer service stopped responding to emails on Monday, March 16, 2026.
19 March 2026
Unprompted review
Reply from Global-Tickets
Dear Lorena,
thank you for your feedback.
Unfortunately, we don't understand why you gave us a negative review. You received your tickets on time for the section you selected and ordered yourself.
You are also welcome to resubmit your complaint to our customer support team. Our colleagues will be happy to assist you.
Your Global-Tickets Team
Having never used Global Tickets…
Having never used Global Tickets previously I was a tad nervous but there was absolutely no need.
They answered my queries quickly.
15 March 2026
Reply from Global-Tickets
Hello Jane,
Thank you for your feedback.
We are glad to hear that your initial concerns were resolved and that our team was able to respond to your queries quickly.
It is nice to know that you had a positive experience with us.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Eric,
Thank you for your feedback.
We are glad to hear that the ordering process worked well for you so far.
We hope everything continues to run smoothly for you.
Best regards
Your Global-Tickets Team
WAS YERY EASY TO USE THANKS
15 March 2026
Reply from Global-Tickets
Hello Steven,
Thank you for your feedback.
We are glad to hear that the process was very easy for you to use.
It is nice to know that everything worked smoothly.
Best regards
Your Global-Tickets Team
Excellent and easy to use ticket site.
Very clear and concise web-site. Intuitive and
easy to order tickets. This our third time ordering from Global-Tickets.
13 March 2026
Reply from Global-Tickets
Hello David,
Thank you for your feedback.
We are glad to hear that you find the website clear and easy to use.
It is great to know that you have ordered tickets from us several times already.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Aman,
Thank you for your feedback.
Thank you as well for the good rating and for taking the time to share it with us.
We are pleased that you had a positive experience.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Baashi,
Thank you for your feedback.
We are very happy to hear that you had such a nice experience.
If you ever need any assistance in the future, please feel free to reach out.
Kind regards
Your Global-Tickets Team
All information was accurately…
All information was accurately described and understandable
8 March 2026
Reply from Global-Tickets
Hello Andrzej,
Thank you for your feedback.
We are glad to hear that all information was clear and easy to understand for you.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Martin,
Thank you for your feedback.
We are glad to hear that you like our service. It is nice to know that you had a positive experience.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Sayo,
Thank you for your feedback.
We appreciate your review and are glad that you shared your experience with us.
Best regards
Your Global-Tickets Team
Reply from Global-Tickets
Hello Moses,
Thank you for your feedback.
We are glad to hear that you had such a good experience.
Best regards
Your Global-Tickets Team
An amazing venue
An amazing venue , surrounded my an amazing crowd , I have never felt this happy and stress free at a circuit ,
1 March 2026
Reply from Global-Tickets
Hello Ed,
Thank you for your feedback.
We are glad to hear that you enjoyed the venue and the atmosphere at the circuit.
It is great to know that you had such a relaxed and happy experience.
Best regards
Your Global-Tickets Team
Quick and easy choice...easy payment…
Quick and easy choice...easy payment via blik
28 February 2026
Unprompted review
Reply from Global-Tickets
Hello Greg,
Thank you for your feedback.
We are glad to hear that the selection process was quick and easy for you and that the payment worked smoothly.
Best regards
Your Global-Tickets Team
very easy web page
27 February 2026
Reply from Global-Tickets
Hello Tracy,
Thank you for your feedback.
We are glad to hear that you found the website very easy to use.
Best regards
Your Global-Tickets Team
This review is a way of getting support from Global Tickets
This review is a way of getting support from Glibal Tickets as I see they are responding to those reviews while they do not respond to my emails (sent on November 30th 2025).
So I've bought the 2026 LeMans tickets with camping and I was not informed correctly about the currency I will be charged in - throughout the checkout I saw prices in Polish Złoty (PLN) but on the payment confirmation page in bank I saw that I will be charged in Euro. If I knew that in advance, I would have chosen a Revolut card instead of my domestic card, which cost me like 15+ euro in bank exchange fees!
I wanted to know how can I file a complaint but I did not receive any response to my question, also regarding the General Admission tickets (that I assume are part of the package, but the order summary is so damn unclear that I cannot verify that).
Also, I could only select the camping from Wednesday before the race on the booking page and I read, that the camping is actually open from Friday a week before - so I assume I can camp from that date, but the order confirmation I received does not say that.
Generally I am worried about my LeMans experience looking at how poor the Customer Support from Global Tickets is (in my case at least). I hope I receive my tickets on time and don't have any issues on site.
30 November 2025
Unprompted review
Hi guys I'm Mustapha Muhammadu
26 February 2026
Reply from Global-Tickets
Hello Mustapha,
Thank you for your feedback.
We appreciate your 5 star rating and are glad you had a positive experience.
Best regards
Your Global-Tickets Team
Fantastic ,dose exactly as it says 👏
26 February 2026
Reply from Global-Tickets
Hello Daniel,
Thank you for your feedback.
We are glad to hear that everything worked exactly as expected and that you had a fantastic experience.
Best regards
Your Global-Tickets Team
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