Found a getting harder to find bottle of Crawfords 5 star on Glenbotal website, ordered on Monday 8th June and received a well packaged bottle on the Thursday morning. I was kept well informed of th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The price I paid for the Whiskey purchased was lower than any other on-line provider I could find. The delivery of my whiskey was very prompt and the item was in perfect condition.
Company replied
Unfortunately, due to Royal Mail misplacing my bottle it took a couple weeks to arrive. But customer service from Nimrod was outstanding. Very pleased with the outcome. And my JD collection is getti... See more
Company replied
First and foremost, their stock is amazing. Such a great selection of Cognacs, but no ordinary Cognacs, some of the best available! Secondly, their communication and customer service is second to no... See more
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4.3
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 24 hours
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Looking for a Golden Wedding gift
Looking for a Golden Wedding gift for our American friends and discovered the decanter. It is absolutely perfect as they are both whisky drinkers.
12 June 2025
Unprompted review
Great service
When I was let down by another company who said they had a bottle of Weller 12 then cancelled the order. I found it on Glenbotl and their service was exceptional. Arrived on time well packed.
5 June 2025
Unprompted review
From internet to sipping in just a couple of days
Easiest website to use to find that whiskey you've been searching for.
Very quick delivery also
Highly recommend
6 June 2025
Couldn't have been happier with my…
Couldn't have been happier with my delivery to Australia. The bottle was packaged unbelievably well and couldn't have done it better myself. Well done Glenbotal and thankyou
30 May 2025
This company cancel my ship.
29 May 2025
Reply from Glenbotal
Hello Mr Joao,
Thank you for your feedback. We sincerely apologize for the inconvenience caused regarding your order. We attempted to reach you multiple times via both phone and email to resolve the issue, but unfortunately, we did not receive a response. As a result, we had to cancel the shipment to avoid further delays.
We understand this is frustrating, and we'd love to assist you with any further concerns or questions. Please feel free to reach out to our customer service team directly, and we will do our best to assist you promptly.
Thank you for your understanding.
Best regards,
Glenbotal
Customer Support Team
A gr8 company
A gr8 company. They pulled out the stops to get my special bottle of whiskey delivered in time to give to my husband for our 50th wedding anniversary. Contacting them to explain my plight was easy. Huge thanks xxx
21 May 2025
Easy to use site with quick delivery!
Easy to use site with quick delivery ... delighted Customer
27 May 2025
Corked
The product is fantastic as expected but the delivery time could have been better,but this was probably due to the bhw the down side was the cork snapped just after opening which was disappointing cot
24 May 2025
First class
18 May 2025
Managed to purchase at a good price a…
Managed to purchase at a good price a bottle I had been after for sometime.
8 May 2025
Glenbotal Weller Purchase
The only complaint I have is better communication would be great. Other than that everything was great!
8 May 2025
Faultless order and delivery.
I ordered a specific bottle of whisky from Glenbotal at a price much lower than I'd seen it anywhere else. After reading some of the comments about the company, I was a bit apprehensive, but it turned out that I had absolutely no reason to be.
Within 10 minutes of ordering, I got an email with confirmation; the following day, I got an emailed notification of despatch; and the day after that, the bottle arrived, perfectly wrapped and exactly what I wanted.
l will certainly use them again.
8 May 2025
Unprompted review
I had an excellent experience with Glenbotal!
I had an excellent experience with Glenbotal! Their customer service was top-notch—responsive, friendly, and incredibly helpful throughout the entire process. They went above and beyond to ensure everything went smoothly. Highly recommend!
3 May 2025
All good
Great buy and fast delivery despite me ordering on a Friday evening of a bank holiday.
2 May 2025
Perfect from start to finish
Perfect from start to finish. Packaged safely and securely, delivery was fast.
Thank you so much!
2 May 2025
Unethical
Ordered a bottle of Hazelburn 10. Got a refund from company but no explanation. Only to find it's back up on the website at a higher price. Terrible company to deal with.
7 May 2025
Unprompted review
Very fantastic place to buy whisky from…
Very fantastic place to buy whisky from great prices and great quality products and services is second to none fast delivery and quality assurance when you get your items
27 April 2025
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