Website easy to negotiate. Have had the Ultra Comfort Elite power chair for about 10 days. It is better than I expected. It is sturdy, comfortable, easily tackles uneven asphalt, and bumpy grass verge... See more
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Review summary
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Reviews shaping this summary
2 chairs delivered today ( Wednesday) only order Monday. great service delivered by 2 men they put them together, guys wer very helpful, highly recommend this company for their product... See more
Company replied
Jane at Studley Grange garden centre was extremely helpful with our choice of chairs giving us well needed advice. Delivery was good, with friendly, helpful guys and also very quick. Highly recommen... See more
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Glebe Mobility is a breath of fresh air! They advertise the price of their products - a great help in choosing and planning your purchase. The customer service is kind, accommodating and definitely pu... See more
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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
Written by the company
With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.
Engineer warranty on all Products
Engineer warranty
Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.
Contact info
End of Chelworth Industrial Estate, SN6 6HE, Cricklade, United Kingdom
- 0333 003 7079
- support@glebehealthcare.com
- glebemobility.co.uk
4.7
Excellent
974 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
Excellent product, delivered expertly, friendly and efficient delivery service. The price for such a good recliner chair is incredible. I would certainly recommend the chair to friends and colleagues. I am in fact thinking of purchasing another.
11 February 2026
Reply from Glebe Mobility
Hey Jim, thank you for the kind words. We are delighted to hear this. Please come back soon.
Reply from Glebe Mobility
Hey Grant, thank you for the review, glad you had a smooth transaction.
Good quality at a good price
Good quality at a good price. The service was quick and delivery guys were top notch
4 February 2026
Reply from Glebe Mobility
Dear Stephen, thank you for your review. Delighted to hear this.
All the dealing I have had with Glebe…
All the dealing I have had with Glebe have been good
4 February 2026
Reply from Glebe Mobility
Hey Andrew, thank you for the kind words. Always happy to help
Reply from Glebe Mobility
Dear William, thank you for the kind words. Always happy to help
Excellent Service
Helpful staff accommodated a visit to try out power chairs. No hard sell. Bought Halo power chair, delivered the next day. Very competitive price. Only had the Halo a few days, so far so good.
10 February 2026
Reply from Glebe Mobility
Hey Leanne, thank you for your review. Delighted to hear you had a good experience. Enjoy your Halo.
We tried chair at warehouse before we bought it. Seemed to be lumbar support in the trialled chair...certainly not on purchased item still comfortable fitting team excellent
We tried chair at warehouse before we bought it
3 February 2026
Reply from Glebe Mobility
Dear Steve,
Thank you so much for taking the time to share your feedback. The chair in our demo room has likely softened a bit over time as many people have tried it out. If there’s anything else you need or if we can support you further, our customer service team would be more than happy to help.
Foldable motor scooter met all my requirements
I found an article recommending the foldable motor scooter which met all my requirements. I ordered on line and the scooter arrived the next day and it was just what I needed. I did encounter a problem with the charger but customer service was brilliant and a new charger arrived the next day and works perfectly. This was also followed up with a phone call from customer service to make sure everything was satisfactory. Great service.
28 January 2026
Reply from Glebe Mobility
Dear John, thank you for taking the time to leave us a review. Apologies for the blip with the charges, but so glad all was retired swiftly and you were happy with the service.
Great service
Great service, easy to order, kept informed regarding the delivery schedule. The guys delivered the chair and set it up.
9 February 2026
Reply from Glebe Mobility
Hey Trevor, thank you for taking the time to give your feedback. Delighted to hear you had a great service and delivery.
Very good service and delivery.
5 February 2026
Reply from Glebe Mobility
Dear Nina, thank you for your review. Delighted you had a good experience.
Reply from Glebe Mobility
Dear Alexander, Firstly sincere apologies, you are having issues with your scooter. Our customer service team have been in touch to try and resolve this for you as a matter of urgency.
Brilliant service.
The delivary drives where very friendly ,and the chair is awesome,today will be reading the booklet and tommorow going out for a practise ride .Very pleased indeed,thank you Glebe Mobility .
9 February 2026
Reply from Glebe Mobility
Dear Mandy, thank you for your review. We are thrilled to hear that you had a great experience. Enjoy your E60.
Delivery came on time and at the…
Delivery came on time and at the specified date. Not that it matters, but thought the delivery team was quite young -even though they did know what they were about. Had the chairs up in no time. I'm not sure if they are meant to, but there was no demonstration on how to use the chairs and although they took the bulky packing away there was no operation manuals for the chairs which is mentioned on the website as being included. These are small things and do not detract anything from the service we received. Overall, we are happy with the products and would recommend the company if you are looking for a reclining chair or other mobility equipment.
29 January 2026
Reply from Glebe Mobility
Dear John, thank you for your feedback. The order was placed with the delivery to room of choice option. If you had wanted a demonstration, this is £95 for white glove service. I have emailed you a copy of the Instruction manual. Please get in touch if we can be of further assistance.
Reply from Glebe Mobility
Dear Peter,
I’m truly sorry for the mix‑up with the service of your scooter. As soon as we realised what had happened, we called you right away. It was an internal miscommunication on our side, and I completely understand how frustrating that must have been for you.
We always aim to give our customers the best possible experience, and it’s disappointing when we fall short. I know our customer service team has been in touch to put things right, and I hope the resolution has felt fair and reassuring.
Thank you for your patience and understanding.
Brilliant
They communicated well with me and delivering was spot on and even brought it in the house to where we said. I would highly recommend.
28 January 2026
Reply from Glebe Mobility
Hey Emma, thank you for the feedback. We hope you are getting out and about on your Ultra Comfort Elite.
The scooter was well packaged
The scooter was well packaged.
Dispatched on time
Delivered on time by delivery company.
Scooter as described.
Can not fault either company
3 February 2026
Reply from Glebe Mobility
Dear Kevin, thank you for your review. We are thrilled to hear you have had such a wonderful experience.
Reply from Glebe Mobility
Dear Yvonne, thank you for your review. We hope you are enjoying relaxing in your Ultra Comfort.
Reply from Glebe Mobility
Hey Peter, thank you for your feedback. We are thrilled to hear this has made such a difference to your life, makes us so happy.
I spoke with them and they was so…
I spoke with them and they was so helpful. Making sure I was happy there prices and service was fantastic
2 February 2026
Reply from Glebe Mobility
Hey Michael, thank you for your feedback. Delighted to provide you with a fantastic service.
Reply from Glebe Mobility
Hey Brian, thank you for your feedback. Glad we delivered your Avon speedily.
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