GlassineBags.co.uk Reviews 

140
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I was expecting a sample pack of various sizes of bags, so I was disappointed to find that there was only one bag in the pack,folded. For this one bag I was charged £6.25, which seems very expensive.... See more

Company replied

Rated 5 out of 5 stars

Ordered the bags on-line with no problem, on 30th August. They arrived via Royal Mail on the 5th September. Although the company said a 1 - 3 day delivery and it actually took 6 days, this was very g... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly in appropriate packaging. Everything looks well at limited inspection as its impossible to check all 10,000! If there's no surprises as I use them, they will be my primary supplier fo... See more

Company replied

Rated 5 out of 5 stars

This is such a brilliant company, I can't recommend them enough. I really wanted to leave another review after the very kind and helpful customer service I've just received. I needed my glassine bag... See more

Company details

  1. Packaging Company

Written by the company

GlassineBags.co.uk offer online ordering of glassine bags in a range of different bag sizes and pack sizes. Bag types include open top and peal and seal bags. GlassineBags.co.uk can also cater for bespoke sizes, available on request.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

140 reviews

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4.5

All reviews

(140)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

I was expecting a sample pack of…

I was expecting a sample pack of various sizes of bags, so I was disappointed to find that there was only one bag in the pack,folded. For this one bag I was charged £6.25, which seems very expensive. I will need to buy around 100 bags, for my archive, but I will probably buy these from another company, I don't know whether I would buy them from you. Thank you, Frances

19 October 2026
GlassineBags.co.uk logo

Reply from GlassineBags.co.uk

I’m sorry to hear you were disappointed with your sample.

Having looked at your order, it appears you selected our ‘Single Sample’ option for one of our larger glassine bags. We also offer a ‘Complete Sample Pack’, which includes a selection of different sizes and may have been more suited to what you were hoping to receive.

We offer both options so customers can either try a particular size or explore our wider range before placing an order.

I appreciate that £6.25 may seem expensive for a single bag, although this does include the sample itself, along with the preparation, packaging and tracked postage costs.

I’m sorry there was a misunderstanding, and I appreciate your disappointment.

We’d still be very happy to help with the bags for your archive. If you’d like to email us directly at hello@glassinebags.co.uk with your requirements, including the approximate sizes you’re looking for, we’d be happy to recommend suitable options.

Kind regards
GlassineBags.co.uk

Rated 1 out of 5 stars

Correct postage was not paid

Correct postage was not paid. Sent as 'large letter' but was over the size. I had to pay £3.50.

25 August 2026
GlassineBags.co.uk logo

Reply from GlassineBags.co.uk

Thank you for your review, and I’m sorry about this.

Unfortunately, mistakes can occasionally happen when parcels are processed, and it looks like the postage was incorrectly applied in this instance.

Please email us at hello@glassinebags.co.uk and we’ll gladly arrange a refund of the £3.50 you had to pay.

Apologies for the inconvenience.

Rated 5 out of 5 stars

This is such a brilliant company

This is such a brilliant company, I can't recommend them enough. I really wanted to leave another review after the very kind and helpful customer service I've just received. I needed my glassine bags urgently and forgot to change the delivery method at checkout.. Customer service was very helpful and solved my problem. You can always rely on fast delivery from this company (often next day with the delivery upgrade), the bags are always packed really well and I've never had a single faulty glassine bag. This company is a Goddess send if you own a small candle / wax melt company, I can't recommend them enough and I'll never buy elsewhere✨

Oh and people leaving one star reviews to a company for late delivery without even contacting the company first should be ashamed of themselves! Contact customer service if you have a problem, give them chance to rectify any problems before coming on here to complain.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly quality bags

Incredibly quality bags, and even better service. They were super helpful when I had a very tight delivery turnaround, and couldn't have done more to support! Thank you!

2 June 2026
Unprompted review

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