Yet again, absolutely fabulous service from Glassesonspec. Cannot beat their prices, their customer service or their expertise. I am so glad I found this company - I have used them twice now for reg... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed a pair of bifocal glasses but had never worn them before. I was put off by the prices from both high street opticians and most of the internet companies I looked at - as I didn't know whether... See more
They got excellent customer service but the only reason I gave it two stars is that I did not get any information about tracking my order. I made the order on the 4th of October, it is the 14th tod... See more
Company replied
Ordered a monocle (yes, I know, somewhat strange) on Saturday and it arrived Tuesday. I will order a pair of glasses in the near future, so I'll see what the more complex prescription will be like, bu... See more
Company details
Written by the company
Online glasses outlet providing affordable eyewear
Contact info
PO Box 1666, HP9 9EG, Beaconsfield, United Kingdom
- info@glassesonspec.co.uk
- glassesonspec.co.uk
People also looked at
I sent an old pair of lenses and they…
I sent an old pair of lenses and they made identical lenses for me at a third of the cost that Boots had quoted.
Their online service was excellent
11 December 2021
Reply from Glassesonspec
Thank you for the review!
Needed replacement lenses
I used to deal with Will in Watford, and was told he had retired but that I could deal with this company online. I had a spare frame at home, and gave Nicole my prescription. She was really helpful but at one point I needed to actually speak to a person as my payment was not going through online. Nicole called me and it was all sorted out.
I placed the order and it was with me within 7 days, and I am so pleased with my new glasses.
Thank you so much for your help Nicole, and I would definitely recommend this company and service again.
Take care,
Jo
22 October 2021
Unprompted review
Reply from Glassesonspec
Thank you for the kind review. We will ensure the comments are passed onto our team. Thank you again.
No tracking info. provided
They got excellent customer service but the only reason I gave it two stars is that I did not get any information about tracking my order. I made the order on the 4th of October, it is the 14th today and there's nothing! it is worrying because what if it was dropped by the building entrance and someone took it? or just lift by the mailbox!
This is the only order I made in my life that did not send tracking details. It's strange
(I can not reply to your comment so I'll just put the information you asked for here: Order number #488963)
14 October 2021
Unprompted review
Reply from Glassesonspec
Good afternoon Zain,
Thank you for your review.
Can I check what name your order was placed in as we do not have an order under your name currently.
We can also track your parcel for you so I look forward to hearing from you.
Amazing customer service with fast…
Amazing customer service with fast email replies and you get the person who deals with your order, not an admin person or someone who has no clue !
16 September 2021
Reply from Glassesonspec
Thank you for your review - we really appreciate it!
Excellent service and speedy email…
Excellent service and speedy email responses
20 August 2021
Unprompted review
Reply from Glassesonspec
Thank you for the kind review.
Pity prescription sunglasses apparently not available as varifocals
Generally a good experience both ordering and quick delivery of frames with prescription lenses. However it's a pity that sunglasses are apparently not available as varifocals - I had to select bi-focals, but these are no good for medium distance which is more important outside than close-up.
14 August 2021
Reply from Glassesonspec
Hi John,
Thank you for your review.
Prescription sunglasses are available as varifocals but unfortunately we don’t offer this service at the moment.
We are however working on it, and we aim to be able to provide varifocal sunglasses in the near future.
Reply from Glassesonspec
We appreciate your kind review - thank you.
Quick and good value
Ordered a monocle (yes, I know, somewhat strange) on Saturday and it arrived Tuesday. I will order a pair of glasses in the near future, so I'll see what the more complex prescription will be like, but I have no reservations recommending them.
9 April 2013
Unprompted review
Cheap prescription spectacles in less than a week.
I needed a pair of bifocal glasses but had never worn them before. I was put off by the prices from both high street opticians and most of the internet companies I looked at - as I didn't know whether I'd take to wearing bifocals. This company provided a perfectly good pair from my prescription in less than a week and for a very reasonable price.
22 February 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.