Glasseslit Reviews 190

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I love Glasseslit! I have horrible allergies and can’t wear contacts anymore. I was super bummed until I found fun and affordable glasses on Glasseslit. I was skeptical at first but I couldn’t be happ... See more

Rated 5 out of 5 stars

I checked out as a guest and panicked a bit because I didn't get an order number on screen. However a week passed (I had express shipping) and I received my order! They're cute and perfect sized for m... See more

Rated 4 out of 5 stars

I just received my pair of progressive glasses. They came fast, 10 days to made and deliver. They seem of a good quality. I'm happy with my purchase. The only thing I didn't like was they were quoted... See more

Rated 1 out of 5 stars

I have been trying to get hold of anyone from this company - multiple emails have been sent and tried to call their customer service number but NO RESPONSE AT ALL. Highly disappointed. If no one respo... See more

Company replied

Company details

  1. Clothing Store

Information provided by various external sources

“Become the guardian for people’s eyes all over the world”is the everlasting operation tenet of the company. “Customer first, Honest and responsible, Innovative, Dedicative and Appreciative, sharing the value” is the Core value of us.


Contact info

3.4

Average

TrustScore 3.5 out of 5

190 reviews

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Rated 1 out of 5 stars

Bad bad experience

The glasses I received gave me headaches...I had to pay to return them and they would only give me 50 % back.
There are lots of glasses places. Avoid this company..

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Bad and Unfair Refund/Lost Item Policies

Beware, this company's refund policies are awful!

I ordered from them previously, so I thought they were ok. However, for this new order, I waited over 2 months (I made my purchase in April), only to find out that my order #2405010005259 was lost. In their reply, they refused to offer me a full refund and if I wanted the glasses resent I would have to reorder them myself and end up paying 1.5x the initial pricing overall.

After months of waiting, this is such awful customer service. Not worth the risk.

10 July 2024
Unprompted review
Glasseslit logo

Reply from Glasseslit

Dear Customer,
The tracking information said the order was delivered and we advised you to contact Canada post to get a letter stating that the glasses were not delivered or lost. Then we can remake the order for you for free.

Rated 5 out of 5 stars

Great prices for on -trend glasses

I've ordered probably 15 pairs of glasses from Glasseslit, and every purchase has been great. They have a great selection of on-trend glasses that hold up really well. The only problem is they have so many cute glasses you'll end up buying 5 pairs at once (guilty).

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Great styles

Great styles, great prices! Have been ordering glasses from here for years and have yet to be disappointed!

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Great for Higher Strengths!

Very reasonably priced for strong prescriptions; I have astigmatism, so it's nice to get glasses for a reasonable price! They also have a wide selection of frames to choose from in a variety of sizes.

16 March 2023
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, the team answered my questions shortly and They were Kind. The glasses are always great and with the right vision.
If you are in Canada, you have to wait a little longer but its worth it.
Keep up the good work :)

6 July 2023
Unprompted review
Rated 5 out of 5 stars

3 YEARS STRONG

I have 12 pairs of glasses from glasseslit and I adore every pair! They’re always prompt & polite when I have any questions and my glasses always come on time and packaged safely!

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, great rx, great shipping times and rates. I don’t know why people go elsewhere❤️‍🔥❤️

24 April 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience - Lost Trust

Used this company for 4 years. Decided to pay for an expedited shipping cost to get my glasses sooner. They lied sending me a message saying that the glasses have been shipped by UPS with a delivery for yesterday. When I click on UPS to track it has not created a label and does not have a date for delivery. I made this order over a week ago and paid extra to have it shipped sooner.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

My amazing experience with glasseslit ❤️

I have been using glassesfit for three years but usually I used to order the frame without a prescription because I was afraid that something would go wrong and I did not feel safe... but after three years of ordering frames with glasseslit and seeing that they are of good quality and good price, I decided give me the opportunity to order my eyeglasses with my prescription since in the market they are still getting things up and I noticed that even taking a frame less cost to save money, the cost of our optical stores was exaggerated, I had been given the opportunity to use the services of glasseslit and know the good quality that they are, do not hesitate.. I recently ordered my prescription glasses and honestly they did not disappoint me, I am 💯 satisfied again, of course, the quality of the glasses is the best, my prescription came perfect, safe packaging and delivery was perfect and on time, strong eyeglasses and fashion. Definitely I’m gonna order another eyeglasses with my prescription soon again ☺️ Thank you glasseslit for excist and make our eyes looks pretty good on fashion for very moderate price ❤️

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Awesome glasses

I have had great experiences with Glasseslit. The prices are low, the glasses are stylish as well as beautiful and the customer service is awesome.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Great buy

I have been wearing Glasses lit glasses for several years! They are so easy to order not to much cute and affordable .

12 May 2022
Unprompted review

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