Glass Art Stories Reviews 68

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and exquisite craftsmanship of the products, often describing them as beautiful and stunning works of art. Many people appreciate the careful packaging, ensuring items arrive in perfect condition, and the overall positive experience with order fulfillment and delivery. However, some customers also noted issues with the provided suction cups not sticking well to windows. A few reviewers mentioned that shipping information was minimal, causing concern about order tracking, and that delivery times could sometimes be longer than expected.

What people talk about most

Product

Consumers find product to be of high quality and beautiful. Many reviewers praise the stunning craftsmanship,... See more

Quality

Reviewers consistently express high satisfaction with product quality. Customers frequently praise the... See more

Order

Clients share positive opinions on order. Many customers find the ordering process very easy and appreciate... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the timely and fast shipping,... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic quality. Timely shipping and excellent packaging. The suction cup is somewhat lacking as it does not stick well to the window. I used light weight fishing line to hang my pelican. I sugg... See more

Rated 5 out of 5 stars

The stain glass humming bird arrived with me yesterday. It is so beautiful and the colours are exquisite. I have ordered items from GlassArtStories before and have never been disappointed. The craft... See more

Rated 5 out of 5 stars

I have been a customer of Glass Art Stories since the war started. I have ordered a customized panel of our dog, which is absolutely perfect, and suncatchers for gifts in the past. This year, I decide... See more

Rated 5 out of 5 stars

This suncatcher depicting a pair of Cardinals is every bit as lovely in person as it is in the photos. It arrived sooner than expected in perfect condition. The design is very graceful, the colors are... See more


Company details

  1. Stained Glass Studio

Written by the company

In 1995 in the small town Sumy located in Ukraine the story of making beautiful glass goods began, where the art of working with stained glass using Tiffany technique was unknown over the country. Nowadays we produce a high range of glass products: stained glass wall hangings, glass mosaics, Tiffany style lamps, stained glass suncatchers, stain glass panels and other stain glass décor. And we continue to move forward towards implementing new ideas and technologies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Spectacular craftsmanship!

One of my favorite shopping experiences ever from nice people in Ukraine. The glass talent is nothing short of spectacular. They made a custom New York Mets team logo piece that was better than ANY item one can shop for from a mass market of goods. I was like a 61-year-old little kid when I opened the box. It far exceeded what I expected it to look like. You cannot go wrong whether shopping from their store or requesting a custom design. I am a permanent customer of these fine people who manage to run a business during such a tough time in their history. In the US Military, a job well done is stated by saying “Bravo Zulu!”.

19 March 2026
Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. Timely shipping and excellent packaging. The suction cup is somewhat lacking as it does not stick well to the window. I used light weight fishing line to hang my pelican. I suggest that you enclose about 5' of fishing line as an alternative hanging method. You can market the line as an alternative and it's a cheap alternative to supply.

19 March 2026
Rated 5 out of 5 stars

Everything this shop creates is stunning!

Everything this shop creates is stunning. Their craftsmanship is so impressive, everything I have purchased has been so beautiful! I've ordered original pieces too, and those were crafted even better than what I had hoped they would be! These artists make such lovely pieces, I highly recommend! The artwork is shipped in cushioned packaging so everything I have received has been protected en route, and always made it here in a short amount of time.

18 March 2026
Rated 5 out of 5 stars

Very responsive and easy to work with

Very responsive and easy to work with when I had a shipment issue. This was my second time purchasing from GlassArt. Well crafted products! We love having the birds in our windows. Glad there’s more to pick. Will be back for more.

12 February 2026
Rated 5 out of 5 stars

Excellent customer service

I had ordered for a friend a piece of stained glass during the entire process. Ivan was in touch with me consistently to let me know the status of my order. I highly recommend them. Their work is excellent and again I love the total communication I would not hesitate to order from them again.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The highest quality and first rate customer service!

I can't say enough great things about the product and the customer service! I wanted a personalized stained glass panel that looked like the lake I live on in Maine. Ivan gave me several mock ups and even edited one of those with the changes I asked for. He was quick to respond and extremely patient and helpful. The panel is absolutely gorgeous with such high quality glass. I wish I was able to include a picture. You will not be disappointed!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

My Carolina Wren Sun catcher is…

My Carolina Wren Sun catcher is absolutely stunning. Beautiful. A work of art. I live the story of the company. The customer service was excellent. What a wonderful experience.
Thank you very much!

12 January 2026

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