Appalling customer service. The item arrived 2 weeks after I bought it. The size is no bigger than my hand when I pointed this out I got told I should maybe check sizes in future, I get that to a degr... See more
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The product is very good and in good quality, but a very long delivery and coustemer service was bad. I ordered a christmas present and i was promised that it would arrive before Christmas, it didn’t,... See more
I just purchased a custom “glass” plaque after seeing all the stunning Instagram ads for these. Needless to say, it does not live up to the hype of the ads or the images on the website. The image I ch... See more
The delivery length was fine for me however: it came packed in a bubble envelope, it's TINY I thought bit would be normal, the "glass" is actually plastic.. DO NOT WASTE YOUR MONEY
Company details
Written by the company
The original creators of The Spotify Album Cover wall art. Create your own custom track and remember your favorite moments in a unique way.
Contact info
Netherlands
- info@glass-plaque.com
- glass-plaque.com
No recent history of asking for reviews
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This is f-ing scam
This is f-ing scam. I have not recieved my package after 3 WEEKS! They won’t answer my chat messages. The people who gave glass plaque 4-5 stars, are bots! DO NOT BUY FROM THERE! It says that it’s on it’s way, but it have been for 3 weeks now. I thought i was going to give my best friend a nice gift, but guess not.

Reply from Glass Plaque
Very happy
Very happy! The product is great and the team has been on top despite some communication problems at times.
Wonderful
I ordered a gift for my boyfriend and it was THE CUTEST THING EVER. These guys know what they're doing. Thank you a lot! Keep working!
Greta products great customer service
Greta products great customer service, thank you
Great product
Great product, amazing services. Thank you too much it is beatifull more than i expected. Thank you glass-plaque 🤗🤗
this is a scam!!!
I did not receive my package, they not answer my chat. I sent 3 emails ,I sent 4 text to live chat(looks like its dead chat).
I ordered my stuff on Dec 4th and after some many emails I finally got it on Jan 5 2021
Live chat is not working as it should be. It clearly says that they will reply with 24 hours but I still did not get any reply after 72 hours.

Reply from Glass Plaque
Completely misleading ads and branding.
I just purchased a custom “glass” plaque after seeing all the stunning Instagram ads for these. Needless to say, it does not live up to the hype of the ads or the images on the website. The image I chose was applied off centre and the image looks streaky, like whatever printer they were using was running low on ink. And while they state on their website the plaques are “acrylic glass” I find the company name misleading. Acrylic glass is not glass, it’s plastic—it’s not thick, weighted plastic either. It’s thin (like 1/4 inch) so it doesn’t feel luxurious or high quality like I was expecting. This will be a stark reminder to me to order from local Etsy sellers next time instead of through an Instagram ad. They do have relatively quick shipping and shipping was free so that was a plus at least.
Plaques are not made of glass.
Your plaques arent glass and you shouldnt mislead people saying they are glass. They are cheap Acrylic perspex and it arrived with scratches in it anyway.

Reply from Glass Plaque
Product was delivered very quickly
Product was delivered very quickly, and they try to make you as happy as you can be. Good quality too.
this is a scam
this is a scam, do not purchase. I did not receive my package, they wont refund me or answer my chat.

Reply from Glass Plaque
the pic is a little dark but it’s okay…
the pic is a little dark but it’s okay I like it

Reply from Glass Plaque
Love the product
Love the product! The qr code works perfectly and the quality is great!
Great product
Great product! Really happy with it! Delivery was on time and customer service was great.
Everything about this product is very…
Everything about this product is very Good! The site looks really Nice and easy to handle, Also the costumerservice responds very fast and are always polite. The product came whitin 7 days and looks really cool
Quality better than expected
Quality better than expected, shipping was 5 days to the Netherlands, its nice that you can upload your own picture!
Amazing store
Amazing store, Great customer services. 5 days ago ı ordered 2 plaques from this store. Today it is arrived. İts look like amazing. Quality of plaque and print is perfect. Thank you Glass-Plaque.
Poor quality
The shop is literally called “glass” plaque, so you would expect a glass plaque. But no, it’s made from plastic and feels very low quality. Upon arrival it had multiple scratches on it. The picture printed on it is very stripy and low quality. They make it seem like it is handmade in Haarlem, I will pay to support a small business that does there own work, however they don’t. Mine was made in and shipped from Turkey. The plaque also did not come with a stand or even a “thank you” note. The “limited 40% off” is also literally always so don’t be fooled. Overall, it was not what I had expected, low quality and not worth the price. Please save your money and buy from an actual small business who needs supports. The only positive is their quick response to emails...

Reply from Glass Plaque
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